Review of Four Seasons Hotel Bogota 5*

Charming hotel in Zona G. Spent three nights here and while we had a beautiful room our stay was very restless. The hotel is on a very busy street located at an intersection. There is no air conditioning in the rooms so if you want any air circulation you must keep your window open, however, the noise is unbelievable with trucks, motorcycles and the like just outside the second story window. I got very little sleep. In fairness, I didn't ask to move (thinking I'd just get use to it), so just be sure when you check in you aren't facing the street. Housekeeping was poor. Bed never quite made up, with the comforter piled on the couch the whole visit. Requests for coffee/cups were ignored (even though we left a note — which was taken, so I'm assuming it was also read). One evening I asked the front desk if they had a foam pillow as I don't sleep well on feather pillows, the response was "we'll look for one" and then I never heard from anyone again. I don't think that's an odd request even for lower end hotels. At 830 in the morning with the Do Not Disturb sign out housekeeping came knocking on the door to clean and when I didn't get to the door fast enough, she just let herself in. The good — bar and restaurant staff were great and we enjoyed the atmosphere and drink selections. Room was beautiful, bed extremely comfortable and the bowl of local fruits in our room was a great touch when we arrived. They were also very accommodating with our request for late check out due to our flight not leaving until midnight. Honestly, a little disappointed in this Four Seasons and if given the opportunity again, I'm not sure I'd stay at this location. Happy travels!