Review of Hampton Inn by Hilton Sarnia/Point Edward 2*

If you forget things at checkout, it might get stolen! I was originally pleasantly surprised when I checked into my room. The staff was friendly, the room was awesome. My issue came after I checked out. I was running late for a meeting and didn't check the room like I usually do. I had left my suit pants hanging in the closet of my room. My bad for forgetting. When I realized, this was a few hours later, I called the hotel to have them put aside for me. They informed me that it had not made it to housekeeping lost and found. I had suggested that maybe it was missed and is still in the room. They told me that the housekeepers always check the rooms and nothing would be left. I decided to show up at the hotel in person, and I have to say, that even though I felt put off on the phone, when I got to the hotel, the staff at the desk was very friendly and helpful. She told me that they still had not turned up. So I gave it a couple days before writing this review to see if they would follow up, they haven't. This was an expensive suit and a brand name. Based on the information that was given to me about how thorough the housekeeping staff is, there is nothing else to believe that they found my suit pants and decided to take them, not turn them in. Especially since I called back just a few hours after checkout to get them back. I would make sure that anyone who stays here triple check before checkout, because it is obvious that at least one of the staff has "sticky fingers". There has been no follow up at this point from the hotel! Definitely will not go back, which is unfortunate because aesthetically it is a nice hotel!