My wife and I stayed during the Easter long weekend with our 4.5 month old baby girl and we're a little anxious as this was her first train ride down to the city for her first Maple Leafs game and hotel stay. The hotel offered to have a crib placed into our room for us which was nice! The rooms are on the smaller side but the grounds and architecture are to die for, location is unmatched being directly across the street from Union Station. (Perfect for strolling with luggage…)
Some bathrooms are dated but they offer rooms with newly upgraded bathrooms (shower only without a tub) Staff all around was amazing and always helpful, one day the elevator wasn't going lower than the lobby and the staff assisted me carrying my baby in her stroller up and down front entrance stairs. We had a king bed and it was really comfortable with Duvet and good pillows.
Room service was good and delivered quickly but two burgers and fries was 80 bucks. LoL
Make sure you have your room key handy as you must scan it to activate the elevator going up. Too many times we would get into the elevator and be taken on random rides to random floors with baby in hand. Nice for security but if you wait someone on a higher floor will instantly bring you up and the stairs are wide open so not too sure the purpose for this inconvenience.
The pool was small and the water super cloudy (murky) which did worry us with our baby and the hot tub looked like someone had dumped bubble bath suds into it …
Loved the robes and slippers for visits to the health center, last time we stayed they didn't have them for us in our room.
Our baby really enjoyed all the sights and sounds of the Royal York with so many friendly staff as well as guests too.
If you want convenience of location and a super classy place to stay this is a great option.
If you want a big room with not much else going on this might not be your best option.
Checking out was also a breeze.
The hotel offered to have a crib placed into our room for us which was nice!
The rooms are on the smaller side but the grounds and architecture are to die for, location is unmatched being directly across the street from Union Station. (Perfect for strolling with luggage…) Some bathrooms are dated but they offer rooms with newly upgraded bathrooms (shower only without a tub)
Staff all around was amazing and always helpful, one day the elevator wasn't going lower than the lobby and the staff assisted me carrying my baby in her stroller up and down front entrance stairs. We had a king bed and it was really comfortable with Duvet and good pillows. Room service was good and delivered quickly but two burgers and fries was 80 bucks. LoL Make sure you have your room key handy as you must scan it to activate the elevator going up. Too many times we would get into the elevator and be taken on random rides to random floors with baby in hand. Nice for security but if you wait someone on a higher floor will instantly bring you up and the stairs are wide open so not too sure the purpose for this inconvenience. The pool was small and the water super cloudy (murky) which did worry us with our baby and the hot tub looked like someone had dumped bubble bath suds into it … Loved the robes and slippers for visits to the health center, last time we stayed they didn't have them for us in our room. Our baby really enjoyed all the sights and sounds of the Royal York with so many friendly staff as well as guests too. If you want convenience of location and a super classy place to stay this is a great option. If you want a big room with not much else going on this might not be your best option. Checking out was also a breeze.