Holiday Inn Express & Suites Spruce Grove Holiday Inn Express & Suites Spruce Grove - Stony Plain, an IHG Hotel
Hotel

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Average rating by guests Holiday Inn Express & Suites Spruce Grove: 8.6/10 Excellent
Reviews 48
Free Wi-Fi

Availability

Online Reservation:

A microwave, refrigerator and a coffee machine are provided in all guest rooms at Spruce Grove Holiday Inn Express Hotel and Suites. Free Wi-Fi and a work desk are included. A spa bath features in select suites.

An indoor pool and a fitness centre are featured at Holiday Inn Express Hotel & Suites Spruce Grove. A 42” flat-screen satellite TV is offered in each room. Links at Spruce Grove Golf Course is 4 km away.

Jubilee Park is 10 minutes’ drive from this property. Stony Plain Golf Course is 6 km away.

A business centre offers fax and photocopying services at this Spruce Grove hotel. A cash machine and free on-site parking is available.

Phone: +1 780-571-1101

Address: 201 Jennifer Heil Way, T7X 4J5 Spruce Grove, Canada

E-mail: sales@hiesprucegrove.com

Number of rooms: 130

Reviews of Holiday Inn Express & Suites Spruce Grove 2*

Jason K.

05/17/2023

Respond
5/10

Booked a room with 2 queen beds and a hide-a-bed for May 6th with my parents and my teenage son. Showed up and got checked in. Went to the room and found another family already in the room (extremely embarrassing for both families). Went back down to the front desk. Was informed that they didn't have any other rooms with 3 beds. Was told they only had 2 rooms with 2 beds in each. I said that's fine, give me both of them then and only charge me for 1. They then checked us into one of them and told me they'd get approval to give us the 2nd. Wasted an hour of our time then plain up said that if I wanted the 2nd room I'd have to pay for it. Then proceeded to tell me that I should be happy as they found me a solution and a room. No you didn't! 2 beds is very different from 3 beds. Needless to say I had to sleep with my son on the hide-a-bed so my elderly parents could have the proper bed. I then called the next week to try and talk to the general manager. She called me back later that day but I was unable to talk at that time and explained I'd call back in an hour or so. Called since then many times and left many messages only to be ingored. Never will we ever stay here again. Front desk staff was extremely rude. Even my mother was shocked with how we were treated.

Robin B.

02/13/2021

Respond
7/10

The front desk staff is awesome! They are super helpful and friendly! It is a pleasure to arrive after a long trip and be greeted with a smile (even if it’s under a mask)

David K.

08/05/2020

Respond
4/10

Never would I stay here. After calling in advance I was advised NO PETS including my ESA SERVICE DOG. They have a no pet policy and no tolerance. I’m shocked, disappointed, and disgusted. Your policy is questionable at best.

Facilities

  • Garden
  • Toilet with grab rails
  • Private entrance
  • Non-smoking rooms
  • Carbon monoxide detector
  • Electric blankets
  • Visual aids: Braille
  • Higher level toilet
  • Wake-up service
  • Soundproofing
  • Lower bathroom sink
  • Family room
  • Shared lounge/TV area
  • Invoice provided
  • Air conditioning
  • Non-smoking throughout
  • 24-hour front desk
  • Daily housekeeping
  • Meeting/banquet facilities
  • ATM/cash machine on site
  • Laundry
  • Fax/photocopying
  • Dry-cleaning
  • Business center
  • Outdoor furniture
  • Elevator/lift
  • Private check-in/check-out
  • Luggage storage
  • Iron
  • Grocery deliveries
  • Upper floors accessible by elevator
  • Public transport tickets
  • Iron and board
  • Heating
  • Wake up service/Alarm clock
  • Accessibility features
  • Fan
  • Picnic area
  • Soundproof rooms
  • Wheelchair accessible
  • Smoking areas
  • Express check-in/check-out
  • Carpeted
  • Visual aids: Tactile signs

Internet

  • WiFi is available in the hotel rooms and is free of charge

Room Amenities

  • Socket near the bed
  • TV
  • Radio
  • Cable channels
  • Shower
  • Bath or shower
  • Additional toilet
  • Towels/sheets
  • Toilet paper
  • Cleaning products
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Private bathroom
  • Toilet
  • Hairdryer
  • Towels
  • Desk
  • Fridge
  • Microwave oven
  • Coffeemaker
  • Telephone
  • Flat-screen TV
  • Satellite channels
  • Free toiletries

Food & Drink

  • Fruits
  • Tea/Coffee maker
  • Snack bar
  • Children's menu
  • Kid-friendly buffet
  • Wine/champagne

Activities

  • Board games/puzzles
  • Kids' outdoor play equipment

Swimming Pool

  • Indoor pool

Wellness

  • Hot tub/jacuzzi
  • Sun loungers or beach chairs
  • Fitness
  • Fitness facilities

Languages Spoken

  • English

Policies of Holiday Inn Express & Suites Spruce Grove

  • Check-In:

    From 15:00

  • Check-Out:

    Until 11:00  

  • Accepted Credit Card Payments:

    Mastercard, Visa, Discover, American Express

  • The minimum age for check-in is 18

Holiday Inn Express & Suites Spruce Grove on map

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