A microwave, refrigerator and a coffee machine are provided in all guest rooms at Spruce Grove Holiday Inn Express Hotel and Suites. Free Wi-Fi and a work desk are included. A spa bath features in select suites.
An indoor pool and a fitness centre are featured at Holiday Inn Express Hotel & Suites Spruce Grove. A 42” flat-screen satellite TV is offered in each room. Links at Spruce Grove Golf Course is 4 km away.
Jubilee Park is 10 minutes’ drive from this property. Stony Plain Golf Course is 6 km away.
A business centre offers fax and photocopying services at this Spruce Grove hotel. A cash machine and free on-site parking is available.
Phone: +1 780-571-1101
Address: 201 Jennifer Heil Way, T7X 4J5 Spruce Grove, Canada
E-mail: sales@hiesprucegrove.com
Number of rooms: 130
Booked a room with 2 queen beds and a hide-a-bed for May 6th with my parents and my teenage son. Showed up and got checked in. Went to the room and found another family already in the room (extremely embarrassing for both families). Went back down to the front desk. Was informed that they didn't have any other rooms with 3 beds. Was told they only had 2 rooms with 2 beds in each. I said that's fine, give me both of them then and only charge me for 1. They then checked us into one of them and told me they'd get approval to give us the 2nd. Wasted an hour of our time then plain up said that if I wanted the 2nd room I'd have to pay for it. Then proceeded to tell me that I should be happy as they found me a solution and a room. No you didn't! 2 beds is very different from 3 beds. Needless to say I had to sleep with my son on the hide-a-bed so my elderly parents could have the proper bed. I then called the next week to try and talk to the general manager. She called me back later that day but I was unable to talk at that time and explained I'd call back in an hour or so. Called since then many times and left many messages only to be ingored. Never will we ever stay here again. Front desk staff was extremely rude. Even my mother was shocked with how we were treated.