Review of Harborside 4*

My family and I stayed there for 10 days. After the first night we woke up with bed bug bites all over my body and the were also on my wife and kids body as well. The resort said the sent someone to my room to investigate. The outside party said the were no signs of bed bugs. But the management team refused to show me the report from the pest control company. They assured me that it was done but was their policy to not share that with guests. Sounds like BS to me. I made several attempts to reach the General Manager, but Anita wouldn't return my calls or speak to me in person. Instead I got the operation manager named Chavez to speak too. He was very standoffish and wouldn't show me the alleged report. He would do nothing for me. He wouldn't speak to me in person until I finally went to lobby and started yelling that my room had bed bugs. He then called security and had them sit with us while we finished our conversation. This resort is ridiculous and do not cater to families. $15 for a cheeseburger. Other Westin ownership resorts will at least do kids under 5 eat free which is quite helpful when traveling with a family of 5. The service is so crappy on the resort that they add 15% gratuity on to everything. Even if you buy an $8.00 coffee at Starbucks they add 15% gratuity on to that. Save your money there are way nicer and less expensive places in the Bahamas. This place is everything wrong with America thrown on to an island. I have stayed at our time share resorts all over the world. This place has no grills to cook out on which was very disappointing. They just want you to go to the resort and spend money on their over priced restaurants. Bobby Flays mesa grill was a huge disappointment. The only place I would recommend to eat at is Dune at the one and only beach club. It is very expensive but the quality of food made it worth it. Go to St. John or any other of the Virgin Islands for that matter. You'll be glad you skipped this place.