Review of Paradise Island Resort 3*

Staff friendly but for what we paid it was below par. We got the old room smelt no hand towels or face washers. Apparently the video game box in the room is being phased out so no games for the kids to play. No dish rack in room we got the Junior Bunkhouse. Paid 60 bucks for parking. Too many claw machines throughout the hotel kids kept asking for money every two feet. Pool area was great for kids if you do not on a Friday or Saturday as can't find anywhere to sit to watch the kids. The halls were dark and our room was so noisy the street noise was ridiculous had to buy ear plugs. The bathroom pokey and the air vent in there all dusty and gross. The air-conditioning in the room smelt funny. Husband wanted to leave after first night. Convinced him to stay as we already paid for it. Kids club was good as we booked like a week ahead. Carpets in the lifts were not vacummed there were bandaids and other delights on the carpet. The penguins restaurant was ok but some of the menu items very expensive. If we were to stay again we would make sure we were staying in the newly renovated Area. Was disappointed to say the least. There were items under the bed that didn't belong to us so assuming they dont vacuum under the beds. Cutlery was dirty so rewashed everything in the room but nowhere to dry it. Understand it's 40 years old but when I saw was renovated I thought great. But no only dustys has been renovated. Check in was long and frustrating. Then had to line up again for the video games only to be told the gaming console in our room being phased out? so kids were disappointed. Half the people were not wearing masks which the signs clearly said you had to. Staff wore them though. Daughter wanted hair braided no way we would pay $65 that is so expensive. I don't expect to get a response but want to give an honest review.