Review of BreakFree Royal Harbour 3*

Carly W

10/04/2017

Respond
4/10
30 day stay. Good location, but I would not recommend this hotel. The good: It was in a great location. The room was big, the shower was nice, and the patio was great to sit on and relax. The TV was nice and new. The table and 4 chairs was good for meals. There was ample closet space. Big living room area. Nice to have a mini fridge and washing machine. The cleaning staff was always very friendly and accommodating. Having air conditioning was nice, it worked well. The bad: Upon arrival, we were told we would be taken care of, given how we were staying for a month. This never happened. The reception staff were not friendly and did not take care of us in any way shape or form. The bed was uncomfortable and 2 singles pushed together (crack in the middle). The walls were so thin you could hear your neighbours sneeze and hear animals all throughout the night — it sounded like all the windows were open when none were! (bring ear plugs). The washing machine was not good, do not count on using it (it left some of our clothes damaged and not clean). The "ocean view" room was a huge let down, you could see a tiny bit of the ocean from the patio yet it was more expensive. The cooking utensils were not clean, we used plastic ones. The kettle was filled with black gunk (gross! ). It will be difficult to cook your own meals, as there is no stove (just a hot plate and a microwave). The couch was not comfortable. The walls had many dents, marks, etc. And needed to be painted/cleaned. Having the room cleaned once a week was never enough, who wants to use the same towel for that long? And 2 rolls of toilet paper is not enough. There is construction Monday-Saturday starting at 6:30 am. It is LOUD and goes on all day. Drilling, banging, etc. You will not have a peaceful stay.

Nightly rates from $144

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