Even if you advance is on a visit to London on high hotel costs with less comfort than sets in other European cities, this hotel under still dripped all expectations. The hotel is definitely not 4 * standard. External + reception Yes, the room + services are however more than disappointing and the price (€ 200 p. N. ) absolutely not justified.
A single room as a double room was sold to us. Tiny bed, the room located by, generally very manageable, directly under the window was the ventilation system of the hotel; I. E. Permanent noise even when closed Window. Also no room replacement was granted on demand. Leaking Windows, no air conditioning (heating only), bath or The rooms are generally strongly in need of renovation.
the service was suck and most of the time (3 days, WE) absolutely overwhelmed, stressed and unfriendly.
Here are just a few excerpts: The suitcases have been linked to delay and 4 calls later in the room 60minütiger. For breakfast you can line up every morning in a snake, until you get a table (8 floors, about 400 rooms and a tiny was. ). The tables are so tight that one must make the gang free again during breakfast or for other guests or staff. The ordered omelettes or toasted sandwiches came when we were finished with the breakfast.
Evening: during the meal we should implement us yet, because the staff had messed up the reservation, the bottle was poured just wine without a possible taste test in the glasses, the edges of the plate were filthy, the food totally English standard. Also moved through the entire room.
While after we had taken a drink in the lounge, was a lamp directly next to us on the ground! It took our waitress rather fun, as to apologize.
Only the location and the visit to the Indian restaurant Quirlon / Buckingham Gate were really perfect.
The mentioned here "reviews" are little relevance, because they rather read themselves like official hotel descriptions.
A single room as a double room was sold to us. Tiny bed, the room located by, generally very manageable, directly under the window was the ventilation system of the hotel; I. E. Permanent noise even when closed Window. Also no room replacement was granted on demand. Leaking Windows, no air conditioning (heating only), bath or The rooms are generally strongly in need of renovation.
the service was suck and most of the time (3 days, WE) absolutely overwhelmed, stressed and unfriendly.
Here are just a few excerpts: The suitcases have been linked to delay and 4 calls later in the room 60minütiger. For breakfast you can line up every morning in a snake, until you get a table (8 floors, about 400 rooms and a tiny was. ). The tables are so tight that one must make the gang free again during breakfast or for other guests or staff. The ordered omelettes or toasted sandwiches came when we were finished with the breakfast.
Evening: during the meal we should implement us yet, because the staff had messed up the reservation, the bottle was poured just wine without a possible taste test in the glasses, the edges of the plate were filthy, the food totally English standard. Also moved through the entire room.
While after we had taken a drink in the lounge, was a lamp directly next to us on the ground! It took our waitress rather fun, as to apologize.
Only the location and the visit to the Indian restaurant Quirlon / Buckingham Gate were really perfect.
The mentioned here "reviews" are little relevance, because they rather read themselves like official hotel descriptions.