Pembridge Palace Hotel

Hotel

Great place. Perfect rooms always clean and spotless. Only reason for 4 stars is because the breakfast area could be better arranged so we don't sit in the areas where people walk and outside area could need a loving hand and a small upgrade so it becomes more welcoming to sit out there. Note: This place doesn't accept Mastercard debit on location and when staying there there's a £20 deposit upon arrival for the room key-card that you get back when you check out again.

Room was small, but as to be expected. Close to trains. Breakfast was light but nice. Only 2 plugs in the whole room that we had to unplug the TV from behind furniture. But overall, low price and was clean.

Low budget accommodation, in desperate need of refurbishment. Wi-Fi service is terrible, but rooms are ok, bit dated. Central London location so transport should not be an issue.

Staff good, service well, clean hotel but a little bit and little insulated. The bed is comfortable and the bathtub is great.

A very simple hotel with period décor. He deserves a little freshening up. It would be suitable for small budgets.

The hotel looks nice from the outside. But that's about it. We checked into our room, we saw yellow stains on the blankets, hairs in the bathtub, the carpet has holes inside… it looks really dated and dirty. I am allergic to dust and I couldn't sleep that night at all, because I couldn't breathe anymore. The water fountain is only working from one side. This morning when we went to get breakfast we were shocked. The service staff was unfriendly, they only offered toast, eggs, cheese, tomatoes, cucumbers and some cereal. We couldn't finish eating, because there was a very bad smell of rotten eggs… Honestly — we paid almost 300€ for this hotel. 2 nights. Waaaaay to much!

Looked okay from the outside. Inside started to look horrible after a few minutes. Staff was very unfriendly, barely speaking proper English, lift wasn't working properly, I thought I'd die in there. Room was dirty, hair everywhere, yellow stains. We thought the breakfast is gonna be good, but it wasn't. Not a lot of variations, no meat. Smelled like rotten eggs the whole time. Never again!

Breakfast is not possible at all! A tiny room, but crowds of guests. No selection and poor quality.
The rooms are the size of a shoebox and are partially in the basement and pitch dark.
Reception disinterested and not particularly friendly Next times definitely another hotel!

Hotel well located: 5 minutes from the metro and restaurants around. The comfort is spartan but it is enough to sleep and hang a shower. Breakfast is ok but no more.

Little more than decent alberghetto located in the heart of Notting Hill. Small rooms, old furnishings and a small breakfast. It is only passable for the location near Hyde Park and the proximity to the Bayswater Metro.

Adequate. Beds were comfortable (had nice mattresses), but need updates sheet covers, looked like they were from the 60s and never cleaned. Although the sheets were clean and no bedbugs. Besides it being very out dated, it was adequate for the few nights I stayed.

Overall nice experience, stayed at this hotel manly to sleep. The décor is very out dated, but only seeing it when you have a shower and go to sleep isn't the worst thing ever. Staff where really friendly and we didn't really did need to interact with them other than checking in and leaving. Breakfast was very lacking toast and spread manly no fruit what was annoying.

The hotel is situated in a pleasant area and has a nice, relaxing environment. The rooms provide everything you need for your stay and are clean and comfortable:)

Hotel well placed in a very nice area.
But room too small for us 3, split sink, and minimum service home. I do not recommend this hotel.

Normal Hotel. Ideal to spend a couple of nights. The usual thing in London.

The hotel is quietly located, yet the nearest subway station is within 5 to 10 minutes walking distance. We booked a quadruple room and had a double bed and two single beds, spread over two floors. Still, the room is relatively small but clean, cleaned daily. The staff is friendly and helpful. Breakfast is convenient, there is cheese, jam, nut nougat cream, cucumbers, tomatoes, cereals, eggs, whole wheat and wheat toast. There is coffee, tea, water and orange juice. At least in the lounge there is free Wi-Fi, our room was relatively close to the reception so we could use this advantage in the room as well. All in all, a place that we would book again.

Dirty hotel, very small rooms (in 4 we were given a room of 10 square meters loftwhere on the loft you could not even stand because low ceiling). Breakfast little varied and that did not correspond at all to the description.

Room small and rather dirty, for breakfast there was only the necessary, no good selection. For one night maybe OK, for a longer stay certainly not suitable. I would certainly not recommend this hotel and do not book again!

Central Hotel. Clean room and bathroom. Lukewarm shower, no Wi-Fi in the room and in the lobby only very slow. Breakfast is more than manageable.

Forgotten in the hotel room "Kindle". After 4 weeks and umpteen calls and umpteen emails no more reactions on a return shipment, although agreed. Contacted Expedia.

Don't even earn 1 star. Prefer to spend a little more money;-)

Quite area. Good location. Good value for money. Clean enough to be acceptable. Breakfast is ok but I would prefer english breakfast. Bed cover and curtains are too old. Note to the management, it's about time to update your soft furnishings.

The only positive note the location… central and close to the services.
Too hot, very small bathroom, and room for 4 people too small.
Simple breakfast but we ate.

All very good good hotel except because we charged 15 euros of mas without warning. We talked to the rececionista and we didn't know how to tend. All clean except a few cups Q put us in the room. Cheap Central and good breakfast.

OK for the price, we had two rooms, the first was not clean (hair in the bathtub, spot on the floor and on the sheets + a lot of dust) and the second was much better. As for breakfast, do not expect to take it if you are intolerant to gluten there is almost no choice (cheese and egg on it is all), for others there are ways to make sandwiches. Drink level is the or coffee so pretty basic but it remains correct. At the reception level it is also correct.

Clean place, but not new. Wooden structure squeaks, you can hear neighbour upstairs. Breakfast is good enough. Water pressure and temperature is good, mixer taps allows fine tuning. Very good value for the money.

They are all very friendly, the rooms simple and perfect to spend the night, the breakfast a little simple but overall all very well.

Couple with a 5 year old on a mini break for London sites. Perfect for what we were looking for 5 minutes walk for Bayswater tube station, good shower, comfortable bed and breakfast was enough for what we wanted. Very reasonable price for London and room could sleep up to 5.

Beautiful neighborhood and location. Breakfast hot shower and wi fi leave a lot to be desired.

This hotel offers everything we need, I don't know what people claim, the London standard and this. Everyone expects too much giving little, this hotel even offers breakfast. The rooms are clean, if you have to stay less than a week it's fine. The area is perfect, two-minute walk to the subway, 5-minute walk to Hyde Park.

Room small and not maintained, breakfast not varied. For an overnight stay OK, not suitable for longer stays. Will definitely not book again!

I liked the hotel. It's clean. The staff were friendly and helpful. They don't speak Spanish. Breakfast could improve.

Good location, close to the Queensway and Bayswater metros. On the other hand although the outside seems rather neat and the area pleasant, the rooms would need a serious refreshment.
The smile at the reception would also be a plus for a better note…

Decent hotel the rooms are old and the breakfast is nothing special. But the rooms are clean and the staff is friendly. So for what they ask you get your money's worth.

Absolutely horrific hotel if you can call it that. They struggled to fit a single bed in the room. TV from the 80s which looks like it hasn't worked since the 90s. TV remote was considered too much of a luxury to include in price. Room stunk of cigarette smoke but they were kind enough to leave the window open to try get rid of the smell (did not work), only problem is it was — 10 degrees and the radiator didn't work. Tiny electric heater was provided though. Too scared to try the breakfast after seeing the poor standard of the rooms and service. In the end I had to laugh otherwise I would of cried. But safe to say this is the worst hotel I've stayed in by some margin.

I slept in this hotel for 7 nights. The Wi-Fi is only available in the hotel lobby and is very slow. There is not much variety at breakfast. The only good things about the hotel is that it is placed near various shops and restaurants such like souvenir shops and others. I recommend you eat at Alounak. The food there is sumptuous especially the rice and lamb.

You get what you pay for. Tiny room. Low key and very basic. But clean and safe. The common room felt like I was in a hostel again. That's ok. Nice neighborhood and close to the tube.

Hotel without qualification… in a pitiful state; This hotel, here in Spain, the competent agencies would not let you open its doors to the public: fatal cleaning, ancient baths, crispy beds, Wi-Fi and off-mode communications, insects, rodents… breakfast without variety in cold cuts, or fruits, or Derivatives… nothing advisable, not even to sleep… my experience in London, a 10, but the hotel a minus ten (-10) … A pity, no doubt…

The room was very helpful, the breakfast was very good and the breakfast was great.
More flaws than virtues.

A small hotel as there are dozens (see hundreds) in London. It does not stand out in anything but it is very affordable, clean and quite satisfactory and located in a quiet area (without being too far away). The services are cons minimum and the breakfast is more utilitarian than fun.

Could use an upgrade in equipment, a carpenter and some management in the breakfast area. However the cleaners and desk staff are the best and polite. The bedroom door and bathroom all needed proper maintenance work. Door wouldn't seal closed so you could hear everything in the hallway and bathroom had screws holding things in place like the toilet seat a pipe and a chip in the bathroom. TV worked it was tiny and very dated but worked.

Hotels in Zone 1, near Bayswater and Queensway stops. Very small rooms (I had the G02), there is no closet and it is difficult to move. However recently renovated bathroom, ok heating and large window door overlooking a communal terrace. In general everything is clean. Negative notes: old carpet, creaking floor, microscopic size (the sink is so small that you can't even wash your face), an emergency green light inside the room always on that illuminates the room at day even at night. You can hear all the noises coming from the other rooms. The area where it is located is close to the center, but it looks like a suburb, and in the corner of the street always station edits dudes who drink and smoke all day. Main merits: connection with the great center, reception available, low cost.

Old but clean Hotel and close to everything… Metro — Bus — train station… shops… very well located. I would definitely go back if one day I return to London.

The family rooms are small but it is the usual thing in London. The hotel was suitable for the price and with an unbeatable location close to Metro stations and a shopping centre (Whitleleys). Wifi in the reception and correct treatment.

Good for sightseeing, rooms small and old but clean.

Horrible everything. Dirty, old, noisy, little informative receptionist, no Wi-Fi, the dwarf room and at breakfast, which in itself is quite crappy, you feel like in a concentration camp.

Very easy to stay hotel in a good location. The price-performance ratio is right. Breakfast is nothing special but Adequate.

Rooms calculated for the amount of people and cropped bathrooms. Breakfast is quite rich and complete. Good source of ideas to spend time in the metropolis with also the ability to buy directly there Tickets or deposit luggage to stay more comfortable. The best part is the great area for transport with two comfortable metro stations and various bus routes to get to all the important points of London. The parallels to the street are also a bunch of complete culinary choices with prices for everyone.

For sleeping Gur. Breakfast well Tost…

Somewhat aged hotel, but Price-performance is Ok. Breakfast a little poor, narrow room with little choice. Wi-fi only in the lobby, did not bother US so. 24 hour check-in, clean rooms and comfortable beds.

It's Going.
But it is also much better.

Average room but very nice location close to Hyde Park.

Room for 4 very small… nn very clean… poor breakfast… friendly staff.

Compared to the price, it remains correct.
But the place has nothing of a 3 star…

PEMBRIDGE PALACE OF BED BUGS Traveled from NY to London for a week of sight seeing and relaxation. But ended up being a week of discomfort, disgust, and irritation. I would leave 0 stars if possible. Room 110 had bed bugs. At first I thought the itchy spots were an allergic reaction, until the following nights where they continued to appear on my skin and of course when I finally saw the bed bug itself. The room itself was unappealing, and overall a bad experience. See pictures below. The pictures of the bites are only few of the many I got.

Not accessible to disabled, when phones for information, the staff says they.

Hotel a bit dated but very interesting price for the Notting Hill area. Near shopping street. Well served by buses.

I was travelling to attend a conference at London Hilton Metropole. I was looking for a central, reasonabally priced hotel for my stay. I have to say the hotel really met my expectations. Room and bathroom were very clean. The room is just the right size for one person. Staff are friendly and helpful, they helped me to do an early check in at 8 in the morning. Location of the hotel is very central, Oxford street, Hyde Park and all other attractions are within 2 to 3 mile distance. Breakfast is OK, but could be much better. Overall, my experience has been satisfactory.

It was not very clean, the window didn't close all the way so we heard a lot of noise outside, the balcony is communicant with the whole level making me feel not very safe. Wi-Fi only in the lobby where friends of the reception would come and take all the seats. Worst breakfast I had in a hotel. I really recommend going somewhere else.

Very cramped rooms. Breakfast is an odd selection not worth revisiting. Very hot rooms in summer with no fans or air conditioning. But must say. Very helpful and responsive staff. Very clean hotel. Great location near hyde park, metro and Queenswaywith good night life etc.

Terrible. Wi-Fi only in the hole, dirty and incompetent staff.

Good location, just 5 Minutes walk from Baywater Metro station, close by with restaurants, shops etc.
Very small but functional room. Proper cleanliness.
Correct and good breakfast (cereals, crumb bread, white cheese, fruit salad and hard boiled eggs. )
Super Personal.

Too dilapidated. A review of the bed top and cover not very clean. Bathroom cleaning at polishing at the bottom of the washbasin and shower curtain. As for breakfast Review the orange juice: This is only water with a little orange and lacks the white cheese some days.

Hotel is located very close to central London. The room was clean and ensuite. Very friendly staff. Luggage storage is available in the hotel.

It wasn't the worst hotel I've visited. It doesnt mean this hotel was good or bad. But reasonable to stay in london when you need to sleep in london. Because london is always expensive.! And I have to say this point. There was a receptionist who is indian was so respectfull, considerate, helpfull. We couldn't say to him thank you so now, time to say. Thank you. I hope you can see this message…

Don't expect quality for a cheap price (in London). Althoug, the floor and the carpet could be changedn the Wi-Fi works properly, the breakfast improved. I wouldn't come back to this hotel but it works if you only need a bed to sleep and a shower.

Im only putting 1 star because thats the only way to write the review. This is the worst hotel I have ever visited. Firstvof all the room was so tiny we reseverd a crib for my 11 month old daughter and had to ask about three times before it was taken to our room. To b able to go from the beds to the restroom or even out of the room we had to move the baby playpen because there was no room. There was no Wi-Fi besides in the reception and everyone was sitting there trying to use there phones. The elevator kept closing while people were trying to get in and out. Breakfast was horrible no options or room no one respected the scheduale. It was filled with kids honestly I could go on for what we paid it was not worth it. In not sure how this place has 3 stars because its horrible.

My experience in that hotel was so bad from the outside it looks so good but from the inside it's terrible. As soon as I walked in me and my daughter could smell a horrible stench and it was revolting. As we went into the room we saw that there wasn't even quilts there was just a throw over the door couldn't even properly lock. As we booked a family room there was an upstairs and there was a lamp there but no plug sockets anywhere and in both rooms there was hardly any light at all. My daughter told me that she was itching all night and had a very uncomfortable sleep 3 times my daughter got up and banged her head against the light because it was so low and because of this she has bruise on her head. When she woke up in the morning she has a red mark on her cheek and it has grown and become very visable. We even called the house maids to get some tea bags and after 3 phone calls they still wouldn't come and give them. The receptionist was so rude she said to come and get it. My daughter is complaing and complaing about her itching and 2 uncomfortable nights. I would never ever stay in this hotel again it is just horrifying to even look at as soon as you enter the room so I don't suggest you get fooled by the look on the outside because it's so different in real life. It also says that it provides breakfast what breakfast a piece of toast and jam it was sickly as soon as I walked in I couldn't even trust the water at the hotel.

Im only putting 1 star because thats the only way to write the review. This is the worst hotel I have ever visited. Firstvof all the room was so tiny we reseverd a crib for my 11 month old daughter and had to ask about three times before it was taken to our room. To b able to go from the beds to the restroom or even out of the room we had to move the baby playpen because there was no room. There was no Wi-Fi besides in the reception and everyone was sitting there trying to use there phones. The elevator kept closing while people were trying to get in and out. Breakfast was horrible no options or room no one respected the scheduale. It was filled with kids honestly I could go on for what we paid it was not worth it. In not sure how this place has 3 stars because its horrible.

Worst hotel ever. Hole in the wall in my room. My collegue had a window pane missing. Lock on my door didn't work and I was in one of the better rooms Noisy as always has foreign school kids in. Some rooms are half the size of prison cells. Only Wi-Fi at reception. I could go on.

Hotel was a disgrace it had been on fire its just smelled of burning wire had to leave window open 24/7 bathroom was tiny shower did not work had to go to its sister hotel down the road for breakfast very cramped as 2 hotels eating in one place when I spoke to the staff they said well its not there fault you will just have to put up with it. Will NOT be going back again.

I put a star because however you can. They wanted to put five girls in a room for two at most three people… By a mistake in the reserve.
After separating us got us into a something more spacious but equally bad, there were spiders and the bathroom was dirty. With a door that will jam about six times a week. Breakfast terrible and to improve the stay is fire the adjoining hotel. A very bad experience. And the horrible treatment.

Clean and good for a 2 nigth stay on London. Central location.

My experience has been good, room with everything you need. Overlooking a park. Tv did not work well, making much noise, and only sees a channel, but for me there is essential. Wi-Fi in the hall. Sufficient breakfast, rather small space, queues were made. In general, well, yes it would repeat. I love the location.

Small, comfy just sufficient enough for us to sleep for one night. The layout for 3 beds is very interesting. Location wise is okay, probably new linen needed. Breakfast was okay.

Conveniently located and very good value. Could do with a lick of paint but is clean and respectable. Breakfast is basic and slightly chaotic but perfectly adequate.

The room was bit small and the shower didn't work very well but everything was clean and the breakfast was correct. Besides, it was very well situated. However, the best of all was the receptionist Lidia. She was so kind and so helpful. We had an important personal problem that we couldn't sort out and thanks to her we manage to solve. Thanks again.

Muy malo! no volvere nunca ni lo recomendare. La ubicacion buena, pero todo lo demas malisimo. Ruidoso y sucio.

Rooms are too small, can't even talk about the bathroom. The lifters are awful, I thought I'd die every time I used them. I liked the patio.

Very good quality price hotel room triple clean close to downtown breakfast and hearty back.

I had a single room with a separate private bathroom which I paid £37 for one night. The bed was comfortable and the rooms were clean. Bathroom was small but shower was hot and powerful. I left too early in the morning to be able to have the breakfast. Staff were friendly enough. 5-8 minute walk to Bayswater/Queensway station. Located in a very quiet area.

Very good area! Lovely house, lovely room. These are great for me! Delicious breakfast.

Dirty, damp, uninterested staff and breakfast wasn't from any continent I've been to. Never again.

This hotel has dreadful customer service. Even before you turn up try calling them and see if they answer! The location is good but there are far better hotels available at same price in the area.

Really good location — close to train and restaurants, but quite a bit run down, quite worn. Our room was clean, but barely enough room to get by. The bathroom was truly too small — had to hug the sink to get off and on the toilet! Paper thin walls — you can't help but hear ALL of your neighbors. The TV had only 1 channel that worked. Breakfast was pretty nice, and staff was friendly. Definitely just a bed to sleep in, not a vacation destination. All in all, for the location and the price, just an OK stay.

Taking into account the medium hotels in United Kingdom-quality, it seems a good choice for anyone looking for affordable accommodations. Without a doubt, one of its strengths is its splendid location (next to Hyde Park, centrally located).
Before traveling to London, lei several critical very negative about this hotel that will make great atrocities. I have to say that my experience was satisfactory and that he would stay there.
It's a hotel with rooms that have been recently remodeled. Everything seemed very clean and tidy. The buffet breakfast is quite complete and this is appreciated as it is necessary to take forces before kicking London.
The staff is correct but not too friendly. At all times they attended my doubts and I missed not missing anything.

It's a fine hotel to just sleep and eat your breakfast in. Annoyingly slow elevators but you can live with it. Wi-Fi is £7 a day or £1 for an hour which, in my opinion, is a little pricy for a 100kb/s down line. The breakfast was not that good but eatable, scrambled eggs and toasts basically. Staff seemed nice and the rooms where well taken care off.

First impressions when walking in were that this was going to be a nice hotel to stay in (for the price at least), however we soon found our opinions changing. We were given room 120 (reason for stating the room number will be apparent shortly), which on first glace was small but for the price we paid was pretty much what we expected. It went downhill from there! My first issue came with the 2-3 inch gap under the bedroom door, which meant privacy was out of the question, we had to use towels to block the gap. I then went to plug my phone in to charge and accidently nudged the TV plug, which sent a small shock up my arm, an obvious safety risk. We then woke at 2am to the sound of rustling in one of our bags, only to find a mouse had found its way into the room through a rather large gap between the floor and the skirting board (where it ran back to). Ideally not wanting to spend the rest of the night in that room, I went down to reception and politely requested to be given another room, which the receptionist was willing to do. Now re-homed on the ground floor, I spoke to reception in the morning to register my unhappiness at having to change rooms in the middle of the night and subsequently missing breakfast (as it took a while to get packed, move rooms and then settle back down to sleep) and I requested a refund for at least that night, so that we could book into another hotel.

We were short before Easter 08 in London — the hotel is not very easy to find. The facade has seen better times, the wooden stairs in the House creak terribly! The lift is very slow. We had a small but clean rooms (about TUI booked) — the room service was very good, the beds is amazingly comfortable. In March, it is still very cold in London: the first night very frozen, but an extra blanket was possible. Bathroom: everything ok, hot shower! Breakfast: rather no comment! Unfriendly, overstretched staff, black burnt toast, but at least one egg. So plastic cups or none was intermittently unavailable cups and cutlery! The plates were old, initiated and not fit. Many guests were already joking — you could take it with humor or go to the nearby Starbucks, what we were doing most of the time! Otherwise a short walk to Queensway station and Whiteleys EKZ, great little shops in the Baywater road. Bottom line: If you expect too much, fine throughout.