Review of Cambria Hotel Washington, D.C. Convention Center 3*

The hotel mismanaged every step of my stay. My group spent over a thousand dollars at the hotel, and this is how we were treated: there were no spaces to check in to the hotel because cars were parked in the only 2 spaces the hotel made available for guests. We had to park in paid parking in the garage under the hotel which the hotel did not comp. The bathroom door in the room was the wrong size, and scraped against the floor, making it nearly impossible to push open for our handicapped room mates. It causes an injury that half a week later is still painful. When we went to the front desk to report it, they didn't see to the injury for a half hour. And we were shushed when we got up to ask how much longer it would take. They finally agreed to give us a comped breakfast, and that breakfast was terrible. The eggs were rubbery, the pancakes were hard. It was normally a 16 dollar meal, and not worth a quarter of that. When we went to check out, I was less than a block away, and a room mate was holding the space for us, and he'd already informed the valet what we were doing. I'm disabled and was less than a block away. When another family pulled into the space, the valet informed him that "it's DC, that's how it is. You coild park in the street" which is ILLEGAL, and we were told by the police earlier not to do so. That aside, the staff was obviously not informed that a huge convention was in town. The management didn't prepare any of their employees for us. We will never be staying with the Cambria again.