SureStay Hotel by Best Western Brownsville

Hotel

Great customer service and clean rooms!

It’s our second time her. And good service.

Good place to stay. Great service.

Attendant was rude asked for extra towels because we were 4 people in one room and room had only 3 towels and asumed we stole towels and ice bucket.

Room was very clean. Great hotel to stay plus it had a great price. I recommend it.

Hotel room was very clean and cleaning staff extra polite and respectful. Breakfast was great except there were no eggs. Waffles were the best I’d ever had in a hotel. Front staff was very accommodating when I left my purse in the room and had to arrange a FedEx pickup as I was almost home (6 hours away). Kudos to front office staff! My purse arrived with no problems. Thank you, best western. **One small thing was that shower curtain had mildew on the bottom. Cleaning staff should look for stuff like that.

Easy to find, great beds, simple but efficient. Has everything you would need plus clean rooms friendly housekeeping and front desk employees. Lent us a bottle opener when we needed it. :)

It has a great feel and was very clean. Very Clean! The maids where so kind even though we spilled a cooler in the hallway, twice. We were impressed so we stayed for a third night on the way back through. We spent hours by the pool. It lacks a star because the pool had zero shade which would have been nice. And unfortunately the air conditioning was weak in both rooms. Not uncomfortably weak but it was in the high 90's and weak enough to notice.

Front desk clerk was welcoming he made me feel welcome. Looks clean. Room smelled like mold. Restroom was dirty full of toilet paper and used pads. I couldn't continue to stay more than one night. Breakfast bar was great.

Very nice place and also quiet. Also complimentary breakfast. The room were spacious.