Review of Mountain Vista Inn & Suites - Parkway 2*

We stayed in presidential suite, in the suite it screams unclean and improper as it's hardly cared for. Hardly anything in suite is functional, flooring utility plugs aren't installed as it's there for the looks. So if you see the utility plugs in the floor, don't bother to plug in anything because it is not installed at all as you can pick it up. Got jacuzzi tub that is not functional at all, also is not clean at all, in fact both in living room and in bathroom the jacuzzi is not functional at all. It is advertised that they have free Wi-Fi, my answer to that is where Wi-Fi? Barely any Wi-Fi, if Wi-Fi is needed then would have to use other hotels Wi-Fi which barely enough to get me online for anything. The hotel's elevator is surprisingly functional but the numbers inside elevator that lets you know what floors you are at is wrong, you would be on floor four when the elevator says you're on 7th floor and I have in fact stayed there three times because for some reason they kept saying that there has been huge change in improvement but it seems that whatever their improvement are is worsening. Floors are barely cleaned, ceiling has shown some stains along with some possible of molds, the lights are hardly functional, the tubs along with the toilet are hardly cleaned as the tubs has shown several chipped places. Only functional I can found is their television sadly, only acceptable or what I like the most out of Mountain Vista Inn and Suites is that the hotel is in the heart of Pigeon Forge as it's in very great spot in middle of several businesses along with some attractions, restaurants and other fun places to go. The hotel is also sitting right on the spot where the guests can be picked up by trolleys in front of the hotel which that's the only the advantage the hotel itself has which that's what I like. Please keep in mind if they constantly tells you that they've gone under management changes, or huge improvements, maintenance or whatever else they could possibly think of excuses to keep their returning customers — Don't! However, I can safely say that they do actually have a couple of nice rooms with 2 beds or a single bed that's good for only 2 people but only if you are very lucky. The first time were same presidential suite, second time were the 2 beds regular room which is somewhat acceptable as I'd give it 3 out of 5, then this time were my 3rd which is back again in the same presidential suite that I rented from my first time. I've looked at several rooms they have with my own eyes, I can only say that they do have two or three acceptable rooms, but that's 3-4 rooms out of all rooms they have so you could have one of 3-4 acceptable rooms only if you're very lucky.