Review of River Edge Inn 2*

Claudia B.

09/10/2015

Respond
1/10
We were forced to find an immediate remedy since Days Inn booked 3 disabled folks for one king size bed. At near dark we had no where to go but here. They put us in a room upstairs on the 2nd floor. We all use canes because of our knees and legs one of us was 69. Upon inspecting under the corners of the mattress we found dead bed bugs this explains the chemical smell in the room. Of course they won't refund your money as we had paid for 3 days. The night before the room next door was occupied by the clerk and her young daughter. These rooms were adjoining by a set of doors. The rest of the time the dirty maintenance guy who wore the same outfit stayed there. Had to park faraway from the elevator which is the only elevator. Long grueling walks up stairs for three people on canes. Had to use our pain medicine because of the physical challenges we put up with because the elevator went out of order on Day 2. Day 3 still no elevator simply cause they didn't want to pay for the elevator guy to come on the weekend to fix it. So 2 days no elevator, long distance parking, dead bed bugs under the mattress corners (thank goodness we had the spray to protect our luggage), not being able to see the Gatlinburg attractions because we all ended up too hurt to walk and spent most of the time with resting. The last day Monday checkout, they brought breakfast to the room and hurriedly threw us out still half asleep Monday morning at check out (we were the last evacuated from the second floor) having the maintenance man carry our bags out to the car. I would not ever recommend this place. I would turn around and go back to Chattanooga first if you can't find a better place to stay. Three unhappy disabled guests drove away from motel hell in May.

Nightly rates from $208

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