Review of Sofitel New York 4*

Just arrived home in Montreal from the most wonderful six night stay at the Sofitel New York for a special birthday! The whole experience from arrival to check out was so wonderful I feel compelled to leave a detailed review. As we arrived quite early in the morning we were extremely pleased to have a room ready upon arrival. Special thanks go out to Amanda and Mateo at the front desk who really went above and beyond to allow this to happen and make our entire stay most enjoyable. It is a nice touch that the hotel now has a guest relations employee to ensure that guests are well taken care of during our stay. We had the most wonderful room on the 22nd floor which was quite spacious and impeccably maintained by the housekeeping staff on a daily basis. The location of this hotel so ideal especially if one enjoys seeing shows on Broadway. We could not have been more pleased with the incredible breakfast we had in the hotel restaurant each morning which happened to be included in our hotel rate. Special thanks goes out to Teresa who warmly greeted us each morning and to two wonderful waiters Benny and Dos who were so professional, pleasant and accommodating with certain food restrictions we had. You can tell that take pride in customer satisfaction and enjoy what they do. We asked for a coffee machine in the room which was provided free of charge and bottles of water delivered daily during the New York heat wave was much appreciated as well! As our flight was late in the afternoon they were very accommodating with late check out as well so we could accomplish some last-minute shopping on our final day! Thank you so much for making this birthday experience very memorable! See you again soon!