Iberostar 70 Park Avenue 70 Park Avenue Hotel

Hotel

Excellent welcome, friendly staff and rooms quiet and clean.

Excellent location close the GCS.

Great staff very professional and friendly.

Here just know hotel lovely and clean,, staff very helpful,, great location.

Awful experience. Manager asked me to leave and put me out because I asked about a complimentary wine and cheese that was apart of my stay. He put me and my daughter and granddaughter who is 11 months old out of the hotel and we had booked a 4 day stay. Terrible customer service. Because I used profanity he said I wasn't allowed to stay… and threatened to call the police because I said he should honor his advertisement. Instead he said we no longer offer that service and I don't care if you did see it. Said he would call the police on two women and a baby if I didn't leave by noon. I checked in at 11am. Very poor customer service.

Very friendly and helpful staff. Great location with easy walking access to Times Square and all other local attractions. Clean and comfy rooms with great views and amenities. Would stay here again!

Very happy with stay! Very welcoming service, hot day in NYC and the cold lemon and orange water such refreshing thought!
Butlers greeted us with smiles and helped right away with luggage, assisted me up to the room and receptionist welcomed us sending bottle of wine!
Staff always smiling and being friendly and attentive, overall fenomenal!

This place is everything, has everything, is close to everything, the staff provide everything, just go!

Location, service and the friendliness of staff are three things that stand out. The location on Park Avenue is a given, speedy attention to a problem with the shower was corrected, and the welcoming smiles as we checked in.

Nice hotel in a great location. Staff very friendly. Highly recommended.

Just home from our stay at the Iberostar, we had a great stay bed was lovely very comfy, room was tastefully decorated. We were on the 12th floor it was very quiet. The staff were excellent everyone very friendly and extremely helpful. It is also situated in a very convenient location. We only needed to use the subway a couple of times as most places were really closeby and easy to walk to. We would love to stay again and would definitely recommend it.

Just arrived home from a weeks stay here and absolutely loved it. Brilliant housekeeping. Friendly staff who even put a bottle of chardonnay with a bday note on in our room upon arrival. Door staff were extremely helpful and hotel is in a perfect location. Would definitely stay again and highly recommend xx.

I will quote another poster, "a jewel in the heart of the city". Not a high class hotel for the rich and famous, but a great hotel with great staff in a fantastic location. Rooms, lobby and hallways were clean. Super close to Central Station and Times Square. Had a bad situation with some people in the room next to us and casually mentioned it to the front desk and they took it very seriously. Was very impressed. Special thanks to Michelle at the front desk and Rachel in guest services, you made our trip to NYC an awesome memory, thank you very much! Highly recommend this hotel!

A jewel just steps away from Grand Central Station. All of the staff here are exceptionally friendly and accommodating. The view from my room was breathtakingly beautiful. I've never stayed in a hotel here that had a room with such a wonderful balcony. I'll definitely be staying here for my future stays in the city!

I booked online through another provider (I believe it was Secret Escapes). I had booked a room specifically that had a nice bathtub (Jacuzzi esque) in the description and when we arrived, there was something wrong with the tub and it was in the midst of repairs. The staff was wonderful and inviting, and made sure that we were comfortable as we waited to check in. Once we had checked in, we were offered a bottle of wine for the room. The room itself was impeccably clean, and was beautifully decorated. We happened to have a room with a patio, and were able to get some unbelievable pictures of the NYC skyline. I highly recommend, and intend to come back one day for our next special event!

Nice hotel, clean, helpful & attentive staff. Requested an Empire State Building view and lucky enough to get it! Great view! Shame no tea/coffee facilities in room but just went to nearby Starbucks for morning fix!

First time staying at this hotel. I was impressed by the decor, staff and the room. It’s also has a great exercise room that is free to the guests. A big plus for me. Location is the best. Near great shopping and restaurants. I will return.
Thanks guys for a great stay.

The staff here was very nice (very, very nice! ), but the prices were a bit high for my liking. I'm guessing this is par for the course in NYC over pride parade weekend, though ($250 a night)! The rooms were clean. Mine had a nice layout and a comfy bed (although it was booked for 2 double beds through Priceline, and we got one bed, maybe a full or queen — I don't think this was the hotel's fault). There was no breakfast or wine hour (this information pertains to the hotel previously here years ago, but still seems to pop up when I search online), but it's all good. If you have the money, this place isn't bad!

Very friendly, quick and responsive. Rooms were ample size. Robes provided, daily housekeeping. Better service here than when I stayed at a W hotel (in Chicago). I'd definitely return, highly recommend. Very close to Grand Central Station.

Excellent rooms, perfect location and great staff. Highly recommended just stay away from the "concierge" she overcharges and you do not get what is promised! The company she works for has 1* reviews the company is a con! STAY AWAY!

Loved loved this place great location. Excellent service! A real star! This is my and my mother's spread but the room was very cozy!

Location was good. Wasnt super clean and had a few minor issues with the room. However staff were happy to help fix these. Also cleaners closet and stairs was outside our room and they were very noisy from early morning. Had a gym which was a plus. Also no tea or coffee facilities in room worth noting.

I stayed with a friend at this property from 12 to 19 May. I would like to point out that we are both members of the Iberostar Club and that to be part of this association we will make a large monthly fee in Iberostar. Having said that, upon our arrival a double room was arranged for us, although we had expressly requested, both at the time of booking and with two successive e-mails, the last one sent a few days before our arrival, a room With separate beds. The structure of New York had not been informed of our request by the booking service of Iberostar the Club, despite having given us written confirmation of having done it, fortunately the problem was resolved, as the structure had a Double with two beds available.
Beyond the fact that the room that we have been assigned has a lovely overlook on the wall of the adjoining building, we found the bathroom in hygienic conditions to questionable.
But the most unfortunate fact happened on Thursday 17.5: In the morning the bathroom was clogged, which we promptly pointed out to the reception. We were assured of immediate intervention.

Very good value for money as we have been upgraded.

Very accommodating, beautiful hotel. Good prices, allows dogs ($30/pet), great location and a very friendly staff! We stayed here from Missouri and would do it again.

Great location, Close to Bryant Park, Murray Hill neighborhood and Grand central. Staff went over the top for our anniversary. How nice is that!

My husband and I booked this hotel back in February for 3 days starting today. I called to ask if we can check in early sense our flight landed at 10:00 am they said yes which was very convenient. When we arrived we met the front desk rep Melanie who was extremely amazing from the moment we walked into the door. She was happy to provide us with helpful information about the area. She noticed that we are traveling with our 6 year old son and she offered to upgrade our room making our stay even more comfortable. The room is clean and very modern. If you come to NY for vacation or business I would suggest you chose Iberostar Hotel! THANKS MELANIE!

A little bit away from the NY centers, attention well, comfortable room, something dirty in the hallways.

I arrived late at the hotel absolutely shattered after a delayed flight from Slovenia. The front desk staff — — Patricia and Wordell — — were more than helpful and gracious. They were altogether empathetic and restoring. I found them very special, and I hope the senior management will take note.

Very good location, close to the great station and buildings like Ampire State.

Great hotel. The location is great. 5th Avenue Only a few minutes walk away. The Bryant Park is almost around the corner and we had a great view of the Empire State Building! A dream.

The service was good. The rooms are accommodating and the location is nice. They gave us a complimentary upgrade which was very nice.

Good hotel, all very friendly and attentive. The spacious room, and the bed SUPER comfortable!

We are here at the moment and can't praise this hotel and it's staff enough. Lovely room, the hotel is only 5 minutes walk to Grand central station, 15 minutes to times square and 10 minutes to Empire State. The staff are super helpful, we've asked for advice a few times over the last 3 days and nothing is too much trouble. Before we arrived I asked for a room with a view of the Empire State Building… we got it! Wouldn't hesitate to recommend and would definitely stay again if we are lucky enough to return to New York. Thanks for a fantastic stay.

They have a good location, right on the side of Grand Central Station, which makes my transport something more effective.

Everything OK very friendly staff.

Very good location and the staff very friendly also speak Spanish if you do not drive with the English. You can recommend what to do and how to make your rides better.

Great hotel in a great position right by the empire state building. Rooms in good condition apart from squeaky floor and having to run the hot water for a long time but nothing major. Shame there's no kettle in the room only cold drinks. Coffee machine can be hired from reception at an extra cost but coffee pods are expensive from local shops. It's a small thing but it's nice to have a cup of tea or coffee when returning to your room.

Excellent hotel at a reasonable price. Room was clean, stylish, huge bed. Reception very helpful and friendly (made me a coffee at 3am — got to love jetlag! ). Well situated for visiting. Would happily come back.

At this hotel the location and the nice staff are crucial. You have to make a few extra trims and the rooms that have come into the years but it is just 3 minutes from the Grand Central and therefore perfectly located to reach all the hotspots on foot.

Highly recommended. We arrived for an early check-in and were not only accommodated but upgraded to a king suite. The location is superb, and the room was excellent, the bed particularly comfortable. The only complaint was that the cold tap on the sink barely worked (just a dribble, but enough). Staff were friendly and efficient. Very much enjoyed our stay!

Price is very good. The hotel is no longer the newest (here and there is a little bit broken) but about sodas you don't get excited about the staff is very good and the rooms are either mega spacious or have a great view of the Empire State Building.

We were in a beautiful and newly refurbished room. The bed very comfortable and the hot water with a lot of pressure. All 10 staff and location also, just a step away from Grand Central, the Empire and Times Square.

Hotel in a great location. Clean. The bathrooms are not 4 stars.

Not high class but a good hotel… courteous Staff.

The experience at this hotel is being amazing. The hotel staff were very friendly and helpful. The great room, from ours we see the Empire State. The bed was amazing and the location was excellent. Central but in a quiet part.

Well, I don't give him five because he doesn't have a coffee machine.

The location of this hotel is great. It's right next to Pershing Square and if you're a keen walker like me is great giving you an ability to walk to loads of the attractions and stores. The staff are really friendly and accommodating! The only thing is there is no coffee facilities or breakfast but this just encourages you to explore. The rooms are small as it's a boutique hotel so best for a short stay — would recommend though for price and location!

No breakfast. The location is excellent and the staff is very friendly and helpful. The only criticism, that in my opinion in a hotel of this category can not be mentioned, is that the person in charge of the sale of the tours and/or tickets for various events, do not speak a single word of Spanish. For a misunderstanding, we suffered a nasty situation in the city Tour we hired. I want to clarify that I am a Blue member of the hotel.

Had a great stay and was close to where my conference center was. Room was smaller than I thought it would be, but really not a problem because it was just me staying there. Had I come with my Husband it may have been a little tighter of a fit, but thoroughly enjoyed my stay. Room was cozy and felt like an homey place to be rather than the ultra modern feel of most of the chain hotels in the vicinity. I accidentally came in speaking too loudly on the phone one night (my ears never popped clear from my flight in) and my neighbor banged on the wall, so I guess they were thinner than I realized. Would definitely return if available on our next trip.

For New York quite size room.
Very close to the sights.
Ventral Station, 5th Avenue, Empire Stade.

I can honestly say this was the best hotel I have stayed at in NYC. I got to the hotel at 10am and my room was ready, they let me check in right away instead of making me wait until the 3pm check in time. The customer service was excellent and very accomidating. The rooms were clean, modern and perfectly sized. I loved the location as well. I can't wait to come back in November!

Lovely Boutique Hotel Centrally Located… Fast and friendly check-in. Clean and modern room. Although water pressure in the shower is on the low side. Centrally located to many attractions, restaurants. 5 min walk to Grand Central Station. Will definitely recommend this place and come back.

Boutique hotel with excellent customer service and updated rooms. Fitness center is well equipped for a hotel gym. Great choice for a midtown Manhattan stay!

Rooms are on the smaller size, but you have to expect that in NYC. Everything was clean and tidy. The housekeeping was very efficient and friendly. My biggest complaint is with the valet parking. Beware: The price on the website only applies to small cars. My CR-V was categorized as a large SUV and I had to pay almost 50% more during my stay.

Nice hotel, nice location, employees were accommodating, and the free water and ice machine was everything. The hotel is located close to the central station and many other places. Our room was on the 14th floor and we had nice view of the city and the Empire State building from the bathroom. I wish we could've been able to adjust the blinds that were in between the glass so that we had more of a view. We originally booked a double size bed but we were able to upgrade to a queen size room with no problem. The room itself was modern and clean but smaller than what I had imagined (but let's remember this is NYC & many people live here). Service was prompt and we never felt ignored or treated less than other guests. I would love to stay here again if I'm ever back in NYC.

Great location! Got bumped up to king size bed when we arrived. Nice people working here helling you with any request you have. Room was big (for New York I think) and clean!

Small room, smaller than a master bedroom. Mini fridge too small no space for your own snacks. They charge for everything single thing, 8 dollars for a stupid water. They give me the room with the roll-in shower but has no additional bathtub. The room only has controls for Air conditioning but when I got cold the only offered an additional comforter and to let the room go to room temperature. The television is smalls with basic cable and not couch or comfy chair. My king size bed takes up the whole room basically and the bathroom is the size of a small/med walk-in closet. No microwave! No Tub! Ugly cheetah print cheap robe with no logo!

Perfect location, very friendly staff. The room is noisy, the air conditioning sound as well as the street.

Great location and friendly staff! We paid $178 on a Saturday night and the rate went down to $109 on a Sunday night. They held our bags when we came too early for check in. Room was really nice. Bathroom was small but functional with a cute rubber ducky on the shelf. Also, loved the jar of candy in the room. All those little details were fun and unique. The hotel was pretty quiet — we didn't hear anyone in the other rooms. Free Wi-Fi, 1 block from Union Square, clean room! Overall excellent value!

The hotel is good and the fitnessroom is really good too I love it.

Nice hotel in a very good location! Lacking some of the amenities you often find at a Kimpton hotel, i. E. Good restaurant, free coffee. Overall good though.

Excellent location. Mediocre room. As it is NYC, I guess small rooms are normal. The cleanliness is acceptable, but the bathroom needs a vent fan and a reno.

It was a nice experience there. The room wasn't too big but the bathroom was spacious ;;

Excellent service. Great location. Would recommend highly. They are pet friendly. Had movies for the kids on Christmas eve. Happy and professional staff make the difference.

During a recent stay nearing the holidays, we enjoyed our stay in this hotel. The hotel is on the older side but feels modern. The staff was kind, but struggled to keep up with the busy season. The room we stayed in was good with nice views, but the bathroom was very cramped and the shower was barely over room temperature.

This most likely was one of my best hotel experiences ever! Everyone was friendly and accommodating and very helpful. Chris at the front desk was really wonderful and I forget the name of the valet/doorman but always thinking one step ahead.

A warm place, nice people there. Will return to this hotel again.

The room we were given was dingy, partially uncleaned and had more mold and water damage in the bathroom than I've ever experienced in a hotel room. The windows were unable to be opened due to a plexiglas sheet being put over the entire window and sill. I asked the front desk to change rooms and they obliged. Housekeeping was pounding on the door before I even got back to the original room to get my bags. After being harassed to get out (we had to grab our things before going to the replacement room you see). We arrive at the second room, one floor higher than the original disaster. Window opens this time, all the way. And has a view of construction debris and barbed wire. A/C unit was filthy (hidden by a wooden decorative cover) and didn't work. We'd crank the a/c and come back to an 85 degree room because the heater kicked on. The bathroom had slightly less ick factor than the first room, but was still in my top 3 grossest hotel bathrooms. Beds were on broken frames with metal hanging out the side but were reasonably comfortable. Considering the $280 price tag and $88 hostel quality, totally NOT worth it. I would adamantly recommend finding another hotel. Side note, they still have a hold on my credit card (I had no incidental charges during my stay and it was prepaid) almost a month after my stay.

Awful customer service. Made a reservation and after reading some reviews as well as my partner's previous experience staying there I wanted to make sure that we wouldn't get one of the bad guest rooms as some I hear are horrible and others really nice. After talking to a customer service rep at the hotel, name which I will not disclose, he was abrupt, defensive, interrupted me over the phone several times and insisted more than once for me to stay somewhere else. Yes, he suggested I should look somewhere else as we had started on the wrong foot and they wouldn't be able to make my experience enjoyable. I couldn't believe it as I'm a BIG Kimpton fan and have stayed with them for over 7 years, being a Kimpton Karma Rewards member. It's a shame this incident happened and immediately cancelled the reservation online and booked the Eventi, which is usually where we stay in NYC and love the property, you can see my review on that hotel as well. Hope Kimpton Hotels addresses this issue as by reading online I'm not the only one with a bad experience. Excited now about going back to Eventi.

Convenient location near Grand Central. Nice room and friendly staff.

I had a birthday discount I needed to use through my Kimpton InTouch and decided to use it here. The lobby was welcoming with areas to relax and read and fruit infused water and tea to help beat the summer heat. Also loved the "photobooth" at the front desk when we were checking in. Although a little small the rooms were nice and I enjoyed the decor and how comfortable the beds were. Also the location made it pretty walkable and it was easy to catch a cab and get anywhere with ease.

This is an outstanding hotel with a great location. We have stayed there for the last three years visiting Manhattan and will do so again this year. Two points to be mindful of — — don't expect an early check-in — 3:00 pm is most likely so plan accordingly; the building is old — this is Park Ave. Property and it looks and feels historic, but the rooms are well done. The staff are wonderful and you will totally enjoy your stay.

My husband and I are big fans of Kimpton hotels. The service is always friendly, the amenities are always great, the beds are always super comfortable, and the bathrooms are the best! Please note that they usually offer free coffee/tea in the morning and host a small wine reception in the evening. They are also pet friendly.