Del Lago Resort & Casino
Resort

Average rating by guests Del Lago Resort & Casino: 3.5/5.0
Reviews 37

The rooms are fitted with a flat-screen TV. Certain units include a seating area to relax in after a busy day. The rooms have a private bathroom. Extras include free toiletries and a hairdryer.

Del Lago Resort & Casino is set in Waterloo, 10 km from Seneca Falls and 16 km from Geneva. The resort has a spa centre and fitness centre, and guests can enjoy a meal at the restaurant or a drink at the bar.

Seneca Lake is 20.4 km from Del Lago Resort & Casino, while Cayuga Lake is 12.2 km from the property. The nearest airport is Syracuse Hancock International Airport, 68 km from Del Lago Resort & Casino.

There is a 24-hour front desk at the property.

Nightly rates from $116.

Book Del Lago Resort & Casino →

Phone: +1 315-946-1777

Address: 1133 Route 414, Waterloo, NY 13165, United States

Website: https://dellagoresort.com/

Number of rooms: 205

Availability

Online Reservation:

Available Rooms

Room booked 1 times today.

Air conditioning Ensuite bathroom Flat-screen TV Coffee machine

Room Size 42 m²

This single room has a flat-screen TV, air conditioning and seating area.

WiFi is available in all areas and is free of charge.

Beds: 1 extra-large double bed (181-210 cm wide)

Room Facilities: Wardrobe or closet, Entire unit wheelchair accessible, Telephone, Refrigerator, Wake-up service, Interconnected room(s) available, Safety deposit box, Socket near the bed, Linen, Upper floors accessible by elevator, Slippers, Wake up service/Alarm clock, Ensuite bathroom, Radio, Coffee machine, Minibar, Carpeted, TV, Cable channels, Heating, Toilet, Hairdryer, Seating Area, Shower, Flat-screen TV, Free toiletries, Towels, Desk, Clothes rack, Toilet paper, Alarm clock, Iron, Air conditioning

Free private parking is possible on site.

Read more

Air conditioning Ensuite bathroom Flat-screen TV Coffee machine

Room Size 41 m²

This double room features air conditioning and seating area

WiFi is available in all areas and is free of charge.

Beds: 2 double beds (131-150 cm wide)

Room Facilities: Cable channels, Heating, Toilet, Hairdryer, Minibar, Carpeted, TV, Desk, Clothes rack, Toilet paper, Alarm clock, Iron, Air conditioning, Seating Area, Shower, Flat-screen TV, Free toiletries, Towels, Telephone, Refrigerator, Wake-up service, Wardrobe or closet, Entire unit wheelchair accessible, Linen, Upper floors accessible by elevator, Slippers, Wake up service/Alarm clock, Ensuite bathroom, Radio, Coffee machine, Interconnected room(s) available, Safety deposit box, Socket near the bed

Free private parking is possible on site.

Read more

Minibar Ensuite bathroom Flat-screen TV Coffee machine

Room Size 44 m²

WiFi is available in all areas and is free of charge.

Beds: 2 double beds (131-150 cm wide)

Room Facilities: TV, Carpeted, Minibar, Wardrobe or closet, Wake-up service, Toilet, Hairdryer, Refrigerator, Heating, Telephone, Cable channels, Free toiletries, Towels, Safety deposit box, Socket near the bed, Flat-screen TV, Shower, Coffee machine, Ensuite bathroom, Radio, Slippers, Clothes rack, Toilet paper, Wake up service/Alarm clock, Iron, Alarm clock, Linen

Free private parking is possible on site.

Read more

Minibar Ensuite bathroom Flat-screen TV Coffee machine

Room Size 44 m²

WiFi is available in all areas and is free of charge.

Beds: 1 large double bed (151-180cm wide)

Room Facilities: Heating, Telephone, Cable channels, Toilet, Wake-up service, Hairdryer, Refrigerator, Carpeted, Minibar, Wardrobe or closet, TV, Slippers, Clothes rack, Toilet paper, Iron, Wake up service/Alarm clock, Alarm clock, Linen, Coffee machine, Ensuite bathroom, Radio, Flat-screen TV, Shower, Free toiletries, Towels, Safety deposit box, Socket near the bed

Free private parking is possible on site.

Read more

Minibar Ensuite bathroom Flat-screen TV Coffee machine

Room Size 60 m²

WiFi is available in all areas and is free of charge.

Room Facilities: Wake-up service, Toilet, Hairdryer, Refrigerator, Heating, Telephone, Cable channels, TV, Carpeted, Minibar, Wardrobe or closet, Coffee machine, Ensuite bathroom, Radio, Slippers, Clothes rack, Toilet paper, Iron, Wake up service/Alarm clock, Alarm clock, Linen, Free toiletries, Towels, Safety deposit box, Socket near the bed, Flat-screen TV, Shower, Seating Area

Free private parking is possible on site.

Read more

Minibar Ensuite bathroom Flat-screen TV Coffee machine

Room Size 80 m²

WiFi is available in all areas and is free of charge.

Room Facilities: Seating Area, Shower, Flat-screen TV, Socket near the bed, Safety deposit box, Free toiletries, Towels, Linen, Slippers, Toilet paper, Wake up service/Alarm clock, Alarm clock, Iron, Clothes rack, Ensuite bathroom, Radio, Sofa, Coffee machine, Wardrobe or closet, Minibar, Carpeted, TV, Cable channels, Heating, Telephone, Refrigerator, Toilet, Wake-up service, Hairdryer

Free private parking is possible on site.

Read more

Reviews of Del Lago Resort & Casino 4*

Bill B.

10/17/2020

Respond

Place is horrible people are rude can’t get a drink and take it on the floor the tables are a minimum of $25

Dylan D. H.

10/16/2020

Respond

I called and asked if they had craps open. The person on the phone told me yes… I drive all the way out here and no craps table open. I'm beyond pissed.

John C.

10/11/2020

Respond

Great rooms awesome place, they give bath robes and matching slippers which my wife truly enjoyed. Despite the Coronavirus going on, this place truly made it enjoyable and safe.

Sue S.

06/28/2020

Respond

Love playing at del Lago. Clean, friendly staff, awesome giveaways! Well worth the drive from Buffalo.

Fred O.

06/24/2020

Respond

Del Lago has class. The employees are awesome. The promotions and giveaways are generous. I miss del Lago. Unfortunately the governor feels it's more important to butter the bread of the Oneida Indian Nation, which is trying to make up lost revenue, rather than allow an aforementioned and promised phase 4 opening of del Lago. After weeks of bragging about 'flattening the curve', our narcissist governor apparently wants to flatten del Lago. Shame on him.

Rick H.

03/11/2020

Respond

Very nice looking place and friendly staff. Wide variety of machines if you like the slots.

Jenn U.

02/29/2020

Respond

Went to see Fuel, was an amazing concert. We also rented a hotel room. Beds were super comfy, SO many pillows. Buffet was exceptional, zero complaints. Try the creme brulee, you'll thank me! Had a really great time!

Joellyn D.

02/29/2020

Respond

A bit high priced on everything but overall a good time! Service was great at most of the bars. Didn’t win any money but didn’t gamble much. We will come back again when in the area!

Winnette K.

12/01/2019

Respond

From the Resort to the Casino including the Dinner Buffet and Breakfast Buffet, Excellent Excellent Excellent service and friendly staff. Our first time and definitely wont be our last. Thanks Del Lago

Dawn M. L.

11/22/2019

Respond

Great food and friendly staff.

Jackie S.

11/18/2019

Respond

Have been to del lago several times.
The people at the desk and throughout the casino are always friendly and courteous.
Room are very nice, beds are very comfy.
Looking forward to my next stay.

Denise A. S.

09/30/2019

Respond

Wonderful hotel, great staff! Had so much fun in the casino!

Stephen P.

09/29/2019

Respond

Exceeded my expectations.
Really nice venue for the show and very clean and the correct lighting throughout the casino.
Best of luck, was worthwhile taking the ride there and definitely will be going again there soon.
Any comps would be nice, driving from Buffalo and it would be a good idea for both of us.

Crystally L.

09/29/2019

Respond

AMAZING venue for a wedding. Very attentive staff. Great food and beverages. All around beautiful place.

Charles C.

08/13/2019

Respond

Great rooms and friendly staff. But rude people in food court. Buffet was awesome!

Wade R. J.

08/12/2019

Respond

Awesome place good food. Friendly staff.

Salina K.

08/11/2019

Respond

The hotel and casino staff were amazing friendly and funny. Great atmosphere, people friendly and a fantastic place to let your hair down.

Heidi W.

05/12/2019

Respond
1/5.0

Eating pizza right now from Ciccinos. They said the pizza was warm cause they just pulled it out of oven. Not true! It's dry and cold. Takes 5 minutes to cash out each customer. Not enough workers here. Sorry I wasted my money on this crappy food.

Dawn M.

03/31/2019

Respond
5/5.0

Had a great time tonight. Decided to see a band, "Hairball" Awesome band! Would def recommend seeing them if you like 80's rock. Didnt win anything, only enough to keep me playing.

Steve K.

09/13/2018

Respond
5/5.0

I like this casino. It's very customer friendly. They do a lot of promotions and fun events. They had a really good local craft beer day the last time I visited. Plenty of slots and table games. Lots of good food. The buffet is better than the turning stone and many of the A. C. And Vegas ones I have tried. The staff are welcoming and helpful. Surprisingly excellent concert venue.

Debbie L.

08/23/2018

Respond
3/5.0

I treated my Mom to a day at Del Lago as she loves to play the slots and had only been there once. We drove 2 hours to get there and as usual, neither of us won anything. We rarely had any line wins that were more than the amount of our bet and no bonuses. Losing is one thing but just slipping $20 after $20 in the machine is no fun! We also attended the Spirit of Johnny Cash concert. It was absolutely freezing in the auditorium and the show was terrible. "Johnny" couldn't carry a tune and either forgot the words or missed the cue of the music. We left 50 minutes into the 90 minute show. At that point we were hungry so we went to the Farmer's Market Buffet. The meal was good but the line to get in was extremely long. We decided that we would wait even though it seemed to be moving very slowly. After standing in line for 45 minutes, the people who were attending the concert started arriving. Many of those people were "Elite" cardholders and went to the "express" line which means they go to the front of the line. At that point, the two cashiers took only those customers and left the rest of us at a dead stop. We estimated we started with about 80-100 people in front of us and now 45 minutes later had to wait for another 50-75 people to be seated before us because they were "Elite". We were all made to feel like second class citizens. Managements response to the many unhappy people who had been waiting in line was "There's nothing I can do. I have to take them first"!

Denise L

08/19/2018

Respond
3/5.0

Very nice casino… we have yet to stay there but we have enjoyed the drive. As far as the casino itself, beautiful… their buffet is a must do every time. Playing at the casino has left a lot to be desired. Their machines are so obviously "tweaked" that one can play till the sun rises and not see a payout. When they first opened, it was a fun time, we won rather well. Obviously a ploy to attract another visit… and yup… we bought into it. A couple of weeks ago, we couldn't win if we tried all night long. So my gripe is, they had better make their gaming equipment more "payable" or they might find a failed attraction. A lot of patrons we have spoken with during our several visits have said the same thing. It not a place to go to if you feel like it's a good day to win a chunk of change…

Samir S.

08/17/2018

Respond
4/5.0

We stayed here while visiting Finger Lakes area. Hotel was new and modern. Location was good for access to highways and easy drive to all the lakes. Staff was very friendly and attentive to any needs we had. Our only negative was that they didn't change our bedsheets even when it was dirty, maybe they didn't see it. Over all, we liked it and would visit again. A bonus for any Tesla owners, there are 8 superchargers in the parking lot of the hotel.

Shari D.

08/13/2018

Respond
1/5.0

This is a message I forwarded to Del Lago recently. My husband & I have visited several times this year. We are sorry to say that we will not be returning. 2 Sundays ago we stopped out around 9:30 am to play Mississippi Stud. The table was empty and it was a $10 Minimum (It cost $40 to complete a hand). We requested the minimum to be reduced to a $5 table. We asked a pit boss and were told they had just turned a customer for the same request. They suggested we talk to the pit boss who was in charge who replied it is Sunday we can't do that. I guess empty tables are better than paying customers. She responded with they have $5 tables on Monday thru Thursday so basically they are looking for unemployed patrons. Not to mention that Turning Stone, Seneca Niagara as well as all the casinos on the Canadian side of Niagara Falls all reduce the table limits when they have empty tables. Usually they have more than one pit open I have yet to see more than one pit opened at Del Lago recently. Finally people keep saying De Lago is not meeting it financial expectations could this be why?

Scott J.

08/10/2018

Respond
5/5.0

I do not gamble but I attended a meeting held at the Farmers Market Buffet. Walking through the casino floor, I noticed it was clean, well-lit, and had very fresh air. The buffet had plenty of options for food and dessert. All of the food items I sampled were of a good quality. For a meeting, we sat in the back area that was a little separate from the main seating area. It was nice and relatively quiet in that area, perfect for our small meeting.

Bryan G.

08/06/2018

Respond
4/5.0

The del Lago casino and hotel was amazing. It felt like you stepped out of your car and into a resort in South Florida. The Exterior decor was amazing. The interior was clean and welcoming. It reminded me of the hotel lobbies in Aruba. The suite I stayed in was spacious and a great area to relax. Besides being a place you can gamble money away it was clean. Their was no smoking and even as a cigar smoker I loved it. I would suggest a cigar lounge (exclusive) and maybe a boutique cigar shop. I generally play poker however there was not too much activity in the poker room. Stinks for me, a good time was still had. If I had never been to great casinos prior to this del Lago would get 5 stars because it is that good. I will be back as will the friends I met up with.

David V.

08/06/2018

Respond
5/5.0

I can’t say enough about Del Lago! I’ve been to lots of casinos in Vegas, Atlantic City & all over the U. S. & Del Lago is one of the best! It has one of the best buffets I ‘ve ever been to, & the casino has a really great feel to it! It doesn’t hurt that I Left with more money than I came in with!

Eric W.

08/01/2018

Respond
1/5.0

We went this past Sunday to celebrate our friends 40th birthday and had a terrible experience. Starting with not being able to get into our room until almost 530 pm. We got to the room and the room was nice. We had a 630 reservation at Portico. We got there and the waiter kept pushing alcohol. We told him we were not drinking and ordered regular drinks. The people who ordered water got room temp water, no ice. We ordered our meals. Most of the food was good, but the one person ordered a medium steak and when it came out it was Gray. It was sent back and 30 minutes later the food was still not back, To make things worse when they took the steak back they took the whole plate leaving him with no food. The rest of the group was finished eating and the steak was still not back, He told the waiter he just wanted it off the bill. The manager then came over and asked why. He told them everyone was done and he didn't want to make everyone wait. The manager then scoffed at him and walked away without saying anything. No apology or anything. When we got the bill they told us the bill could only be split evenly. Some people had 50-60 dollar dinners other had 20 causing everyone to need to use their cash to pay. We then went to the casino and there were only 6 blackjack tables open. 2 25 min and 4 15 min. Bet tables. I specifically called the casino a week before and was told there would definitely be 10 dollar tables and possibly 5 dollar ones. There were many unused tables.

Rosetta P.

07/29/2018

Respond
1/5.0

I am very surprised that my free play dropped from. $125 last month to $10. The excuse was that I hadn't played but I did play on July first and won on the free play. I could not stay long and had to leave after an hour. Based on previous visits my card was upgraded that day. Friends of mine who go to del Lago when I do but did not go in July did not have their free play dropped. If I hadn't come in July and won with my free play would my free play still. Be $125 and not $10? I am shocked at this. Dropping to $10 is not justified.

Jolynn F.

07/26/2018

Respond
4/5.0

Very nice casino! In fact, it's one of the best we've been to and we travel across the country! Love the non-smoking environment. Really good buffet (too good)! Nice selection of card tables too! Most of the staff was very friendly but not Steve at the Let it Ride table-not personable at all! Wish it had an RV park as well.

Irene S.

07/24/2018

Respond
4/5.0

This casino is big. I cannot understand why there is no place to sit down other than at a slot machine. Going from slot to slot, machines do not pay at all, unless of course, you play the max. The buffet was very good with a lot of choices. Flank steak was terrible, hard to chew and harder to cut. The turkey was very good. The show, Grease, was great with all the fabulous songs from the movie. Good viewing from any seat.

Josie D.

06/26/2018

Respond
5/5.0

. Love the casino it takes two hours to get there and two hours to get back. But I would go all the time if I could. The buffet is the greatest. The staff is one in a million. I would give it a terrific review. I give it a ten out of ten. Everyone is so friendly. They really go out of their way to accommodate you. If you need anything they are always there. It's a beautiful place. They also have smoking rooms. And also have elevators and escalators for your convenience. They also have scooters and golf carts if your not able to walk or make it on your own " like I I said they are always there to help you

Facilities

  • Entire unit wheelchair accessible
  • Daily maid service
  • Vending machine
  • Breakfast in the room
  • Safety deposit box
  • Bottle of water
  • Upper floors accessible by lift
  • Heating
  • Bar
  • Iron
  • Wine/champagne
  • Fruits
  • Non-smoking rooms
  • Luggage storage
  • Lift
  • 24-hour front desk
  • Wake up service/Alarm clock
  • Room service
  • Restaurant
  • Meeting/banquet facilities
  • Special diet menus
  • Interconnected room available
  • Dry cleaning
  • Luggage storage
  • Facilities for disabled guests
  • Gift shop
  • Minibar
  • Designated smoking area
  • Non-smoking throughout
  • Shoeshine
  • Fax/photocopying
  • Business centre
  • Express check-in/check-out
  • On-site coffee house
  • Daily housekeeping
  • Newspapers
  • Barber/beauty shop
  • Mini-market on site
  • ATM/cash machine on site
  • Carpeted
  • Wake-up service

Internet

  • WiFi is available in all areas and is free of charge

Room Amenities

  • Wardrobe/Closet
  • Refrigerator
  • Seating Area
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
  • Flat-screen TV
  • Telephone
  • TV
  • Wardrobe or closet
  • Alarm clock
  • Coffee machine
  • Socket near the bed
  • Clothes rack
  • Free toiletries
  • Slippers
  • Radio
  • Cable channels
  • Linen

Activities

  • Massage
  • Fitness centre
  • Spa and wellness centre
  • Casino
  • Evening entertainment
  • Live music/performance
  • Steam room
  • Fitness
  • Happy hour
  • Spa Facilities
  • Fitness/spa locker rooms
  • Spa/wellness packages
  • Live sport events
  • Nightclub/DJ

Parking

  • Free private parking is possible on site
  • Accessible parking
  • Secured parking
  • Parking garage

Languages Spoken

  • French
  • Spanish
  • English

Policies of Del Lago Resort & Casino

  • Check-In:

    16:00 - 23:30

  • Check-Out:

    10:00 - 11:00

  • Accepted Credit Card Payments:

    MasterCard, Visa, American Express

  • Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    The minimum age for check-in is 21

Del Lago Resort & Casino on map

Search and Book Hotels