Review of Days Inn 2*

Monifa T.

09/28/2015

Respond
1/10
HORRIBLE! NO NOT STAY HERE! I wish I could post photos. If there were negative numbers this hotel would get it. 1. Customer Service — HORRIBLE. We called for an early check in which was denied. We were told the room would be ready @ 2pm. My co-workers went to the front desk to check into our pre-paid rooms. Waited about 7-10 minutes to be checked into our pre-paid rooms and were not acknowledged. Then a woman comes to check in without reservations and is seen first. After making the front desk person aware of the 10 minute wait prior to the woman showing up, he continued to assist the other guest. When asked if this was a franchise or privately owned Days Inn to make a formal complaint, he lied. 2. Grounds — HORRIBLE. This hotel was in the process of being renovated and the grounds looked like it. Potholes & very uneven streets & parking. Garbage on the grounds. Had to request someone to remove garbage from in front of the room after sitting there most of the day. 3. Vacant Rooms — FILTH & DEBRIS. As previously mentioned they were renovating the property. This should have been done in sections or phases where renovated rooms were blocked off from occupied rooms. One of our rooms was next door to a debris collecting room. The room door was open enough for us to see debris piled up from all neighboring rooms, old wood, broken furniture, toilets, sinks, counters, & mattresses, that looked like they have been sitting for months! An awful sight for someone staying next door. Wish I could post photos of how horrible this was 4. Room — horrible a. Size — way too small to be considered a hotel room. You could barely fit luggage and walk around the bed. b. Flooring — carpet was completely flat and worn and felt like mold and mildew had settled in for decades. c. Bed — completely uneven and uncomfortable. Head area sloped downward towards the floor. d. Furniture — OLD. Picture tube television could barely be seen, there was no desk due to room size. Everything looked completely old and used past it's usable lifetime. Sad to say that we were staying in one of the renovated rooms. 5. Bathroom — completely unsanitary. There was mold all over the shower, especially the floor. When we initially checked in, I asked if we could switch rooms but after seeing two other showers just like it, I just decided to buy a bottle of Tilex and clean the bathroom myself. I also had to wear shower shoes in the shower because it felt so unsanitary. Had to be extra careful in the ultra small shower not to touch the walls in fear of germs & bacteria. I will be e-mailing Days Inn corporate to let them know how their name is being ruined by putting their name on this hotel. They should take it down immediately as it is very misleading for those expecting certain standards form chain hotels. This was an absolutely horrible experience.