The double room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a flat-screen TV with cable channels, a wardrobe, parquet floors and heating. The unit has 1 bed.
WiFi is available in all areas and is free of charge.
Beds: 1 large double bed (151-180cm wide).
Room Facilities: Linen, Flat-screen TV, Hairdryer, Wardrobe or closet, Heating, Hardwood or parquet floors, Seating Area, Cable channels, TV, Air conditioning, Towels, Upper floors accessible by elevator, Free toiletries, Hypoallergenic, Shower, Bath or shower, Toilet paper, Iron, Toilet, Private bathroom.
The rooms here are nasty, but that’s the least of the problems here. The primary problem is the really bad attitude and lack of customers relations skills the management lacks entirely. As a paying guest, I went by the pool this afternoon. After the pool, I went outside in what they call the backyard to smoke a cigarette. This is still an outdoor area that is connected to the pool area, so I had my shirt off. The manager came out and showed he has serious weird insecurities and ZERO customer service skills. He very agro approached me and told me I couldn’t be outside with my shirt off; acting like I was doing something so offensive. What a joke! Think about that — can you imagine rudely telling a guest they can’t be outside without a shirt on, after they’ve been at your pool and are still outside?! And we are in Vegas! Guys are walking around everywhere with their shirts off. This guy has a serious attitude and customer service deficiency. Serious. Such a poor display of how a hospitality company should be run.