Review of Delray Breakers on the Ocean 3*

Wanda H.

08/05/2014

Respond
4/10
The experience was awful. The front office personnel were not hospitable or interested in good customer service. They did not greet us kindly and all they were concerned about was telling us about the pet rules. They say they are pet friendly but in reality they are not! They told us we could only walk our dog on little strips of grass on busy highway A1A. It appears that they do not care about the safety of their guest! Our family wanted to spend a quite and enjoyable day at a nice hotel to celebrate my daughter's 19th birthday. I asked a man in the front office on the day before I arrived if it was possible to check into the room an hour or two early (1pm instead of 3pm) and he clearly was not interested in doing that for our family. He made it seem like it would be impossible and as if it would take an act of Congress for that to happen. When we finally were allow to enter our hotel rooms at 3pm we found them to be infested with ants and a decor strait out of the 1960's. All the work (painting, caulking, etc. ) was obviously done by a poorly trained handy-man. The interior bathroom door locks were inoperative and even the entrance door looks needed servicing! Their pool looked big on the internet, but when we actually saw the pool it was undersized and loaded with people and therefore not very inviting. The beach area was littered with trash! My advice to anyone considering staying at this hotel is don't waste your money. If I had know what I know now I would have paid a little more for a nicer hotel! All I can tell you is let the buyer beware. You have been warned.