Eden Roc Inn & Suites near the Maingate

Hotel

Worst experience ever bugs in the shower blankets were awful didn’t keep me warm at all my baby was curled in a fetal position all night long because he couldn’t stay warm… looked out our bedroom window to a dirty mattress just laying in the dirt in the back of the hotel… when we complained about the bugs they said oh I’m sorry why didn’t u ask move… it was 4 in the morning why would I wake my babies and move all my things at 4 in the morning… then we are driving away literally the manager comes running after us telling us hell fedund our $7 resort fee thanks man for that grand gesture… STAY ANYWHERE BUT HERE! Not a 5-10 min walk to Disney either literally almost 20-30 before you even reach the main gates.

If I could personally give this place a 0, I would. Although I stayed here a couple of years ago for grad nite and had a good experience, this visit was something different. My family wanted a hotel close to the Disneyland Park, so I suggested Eden Roc.
At first glance the hotel looks very clean & professional. We stayed there for 2 nights & much to our surprise, after waking up for Disney we noticed a bunch of bites on my brother in law and 2 year old nephew’s legs & arms. We were in a rush to the park when we found them & hoped that it wouldn’t get worse. As the day went on it started to swell & blister. Poor kid. What a way to spend his 2nd birthday. We knew that it was bed bugs because of the signs & symptoms of the bites. After we noticed that it had only gotten worse we rushed to the store to get some medicine for him and went back to the hotel. We spoke to a woman at the front desk about the situation and her response was, “I don’t believe they’re bed bugs… ” She switched the room for a family suite and assured us that she would tell a manager as soon as possible, and that he’d be here the next day. So, while checking out he told us that he’d have the room inspected & be in contact with us. We told him we wanted a report of his inspection, and we still haven’t received anything. For the sake of the health of you and your kids, consider booking somewhere else.

Affordable, close to Disney. Basic room but suited what we needed it for. The walls are paper thin though. You can hear your neighbor watching TV.

Booked a two double queen for one night because it was near Disneyland. Includes parking spot during your stay. The room was great everything looked like new. It had a small fridge, ac, safe, coffee maker, and iron. During our stay we use the AC because it was super hot. The AC worked and was easy to use. Had to wait at the front desk for a while for the receptionist to arrive. No sign indicating he will be back. The shower in the room water flows slowly and there is no adjustment for that. Also, no complimentary breakfast (FYI), we didn’t mind. Overall, it was a good place to stay because it is near to Disneyland.

The room we had was nice. I wasn't sure about the tile floors but they were both nice looking and a nice surface for bare feet (not cold). Having parking included was a nice bonus since we were going to Disneyland. I would stay here again. Km glad they could refurbish an older location to a new look and design.

Great location, You should look into getting the ART cards to ride the bus to the park — its not a short walk but its Long to get to the park. If you at the room at 9:30pm you will be able to see the fireworks show from the room. Ask when you check in for a view towards the park. The pool would have been nice if it was heated. Only issue we ran into was the water temp in the shower — — had to call front desk and they fixed it ASAP. Nice wooden floors in the room — — AC was nice and cold. You get 10% off coco's if you give them your room number.

The location was very nice. The rooms get warm but there is AC. It was walking distance from downtown Disney. The rooms were also clean beds we're comfortable. There was a smell to tell room that reminded me of a dentist office but it wasn't bad.

The room and services are so basic. For the price of the room we could have stayed at a much more accommodating hotel. The room is very small, the pool is very close to the road and can only have a few kids in it before it feels crowded. They do not have a continental breakfast or shuttle. The room is clean but the staff is small and getting amenities was not doable. Parking is the right size for the building. Nothing extra. The building behind it is under construction so all day, starting at 7am, they are Jack hammering. That was only a problem for us at 7 since we left by 9 each morning. This is expensive for the quality and service but if you want to be able to walk to and from Disneyland, it's perfect!

You can walk to Disney from here. Great little spot and if you're on the far side you can see the wheel at Cali Adventures. Oscar was at the front desk and was super nice. Also they did just redo the rooms-no more carpet! Read: No more wondering what your feet are touching! The beds were super clean and comfy. Only down side: walls were paper thin and we were by the stairs which I'm sure didn't help! Otherwise… it was an awesome stay!

This hotel is well located. Close to the convention Center and Disneyland. Downtown Disney is just up the street and a very short walk. I've stayed here multiple times and have had no issues. Rooms were refurbished recently. For the price and free parking this location has been a great choice for me. My only problem is the limited parking with the other side of the building might cause you to have a longer walk to your room, but just around the building. And it could use better shampoo and bath wash.

This is a great place. Rooms are clean, bright and very well kept. Not to far from Disneyland. You can walk there, or take the shuttle. The remodel has made this hotel a 4 star. Staff are friendly. I always stay here when we go to Disneyland.

Room is very nice. Very modern. Its mostly quiet but we were located near the street so at night slightly noisy with traffic. Easily fixed with a white noise app. About 15 min walk to Disney. Pull out bed was acceptable. Would stay again!

Rooms are extremely spacious. One of the bigger rooms I've encountered. No carpet and lots of Browns give it a modern day contemporary style room. Not the traditional boring look. I would definitely stay here again. Really really close to Disneyland especially downtown Disney.

Staff was helpful in letting us check in early. The room we got was unusually small with no furniture other than the bed and a desk. Location was perfect and well within walking distance of the park.

From the outside, it doesn't look like anything spectacular. The rooms — esp the family suites — are pretty nice, spacious and contemporary. The front office staff are friendly, accommodating folks. If on the bottom floor, you will hear what's going on above you. Within walking distance to Disneyland parks. Cocos restaurant in the corner. Not a bad stay.

Very good service excellent clean and tidy I liked.

Luxury pricing but motel 6 has better quality. No parking. They told us to park illegally park and they’d keep watch. Street access to most doors which is unsafe for kids. Refurbished recently so it was clean. Had computers but they didn’t work.

Nice motel. The rooms are a good size. The room was clean and smelt clean. The beds were comfortable. They have nice hard wood floor instead of gross carpet found at most hotels. Two complaints, the first is that the TV is far away from the bed, which isn't that bad, but the TV is really small for the size of the room and how far away it is from the bed. The second complaint is how noisy it is from all the car traffic. The motel is on a major street which has a lot traffic. You hear all the road noise at all hours of the day and night. I would recommend this motel, but if your a lite sleeper all the road traffic would be a problem. Overall it was a good place for the two days I stayed there.

Room was nicer than the pictures. Clean and comfy. Not that close of a walk to Downtown Disney/Disneyland if you have little ones but still close. Overall we enjoyed our stay and for the price/location would definitely stay again! Thanks Eden Roc.

The room was super nice and clean. Big shower with a shower head that was higher than my head (I'm 6'4"). The bed was comfortable and they had a microwave and mini fridge in the room. You also get 10% off at Tiffy's and Cocoa's if you show your room key.

Good service, a very clean place and very close to the Disney parks.

When we arrived, the hot water was broken and they didn't bother telling us. It was fixed midway through the second day, but there was nothing done to apologize. The walk to Disneyland is a lot longer than I thought, because it's a hike to reach the main gate, so I'd stay closer next time, even if it costs a little more. Rooms were fine, and I'd rate it higher if everything worked.

Nice, convenient location if you need to get to the convention center. Very spacious room! As is the case with a lot of hotels in the Disney area, not ideal for business trips if you're used to having a bar — definitely more family oriented.

Very clean big, with coffee maker, Refrijerador, microwave, A and hair dryer big beds.

Good location. Nothing fancy but nice and clean. Pillows were a bit small but overall enjoyed our stay. Good customer service.

I would like to Tubiera breakfast inside the hotel.

I would stay here again in a heartbeat! I love the laminate floor in our room. It feels a great deal cleaner than the nasty ancient carpet I've seen in every other motel I've stayed in. The room is simple and pleasant. We were able to drop our luggage off at the front desk several hours before our check-in time, which allowed us almost an entire extra day in Disneyland without having to haul our stuff around with us. The walk to the park is very manageable. It took us about 15 minutes.

Very nice very clean comfortable with space close to Disnyland safe very wide affordable price very well.

Nice big clean room. Comfy beds. Laminate floors instead of carpet, which was fine with me, but very thin walls and ceiling. I could hear every move, plus my room was under the big metal staircase.

Overall the hotel is at a great location, especially if you plan a trip to one of the Disney parks. The room was very clean and a welcome retreat after a long day walking around. Large closet provides ample storage for luggage, only a few hangers so you will want to bring more or ask the desk. Front desk personnel were very pleasant and curtious. Only cons we found was the AC is a large wall unit which can be a bit noisy if you are a light sleeper (got used to it after the second night). Had a 1st floor room and easy to hear noise from room above. Would have liked to have more storage with drawers. Bang for buck was well worth it so would stay again even with cons.

I was very disappointed with my experience at the hotel. When a fairly simple billing issue arose at check-in, I was assured by the front desk team that the manager would contact me by the end of the day. When I followed up the following day, I was told I would hear from the manager by the end of *that* day at the latest. No one ever followed up, forcing me to take time from my vacation to re-explain my situation to multiple people who seemed eager to help, but did not get me closer to any sort of answer. Upon check-out I was again assured there would be a resolution to my concern within 48 hours. That was two weeks ago. Now it appears as though I'll have to pay twice as much for my stay due to a clerical error beyond my control. How is that fair?

Eden Roc was really nice. Rooms were nice, lobby was nice and all the staff were great. Held our bags for us before and after check in. Stefanie at the front was great! Only downside was being able to hear EVERYTHING above us. Kids running around all hours. Very close to Disneyland. Would stay again. Great price.

The remodel was nice but with no carpeting everything echoed. You could clearly hear other guests at every hour in surrounding rooms. When cleaning services came through they did not replace our coffee, clean the floor or clean up the dead spider we smashed in the bathroom the night before.

A great place to stay at a reasonable price literally next to Disneyland Disneyland. Staff are very friendly and are very helpful. Use your discounts to access breakfast at Coco's next to it, which had the best pies of the area.

Wonderful hotel. The rooms are very large, very clean, and the staff is wonderful. I stayed here after being stuck in California due to hurricane harvey, and the lady at the front desk was so sweet and asked about our home every morning. I couldn't have been more happy with our stay.

We're staying here for our trip to Disneyland and this location is perfect. It's only a 10 minute walk to Downtown Disney and the Disney parks. The room is a good size and you can tell it's been updated recently, it's clean and a great value for the price. I wish I could give 4.5 stars but Google won't let me. The pool was a little dirty but other than that this place is great!

Great for the price, wish that they had complimentary breakfast though. They also only that the shampoo/conditioner combo dispenser instead of mini bottles which sucked because I didn't bring my own but oh well. Room was clean and beds were comfortable.

Location is great. Room is clean (was actually upgraded to a suite. Amenities are sparse — no tea or breakfast. One washcloth. Soap dispensers are empty. The pool is pretty small and full with no hot tub. All in all a decent place.

It's clean and spacious for our family of 4. We stayed in the family suite 210. No frills. Close to Disney. When it came to the billing statement be sure to have your reservation quote. I would stay here again for the price and convenient location.

The room is very nice. It seems to have been recently renovated and is clean and modern style. It was reasonably priced for the night we are staying here. We also get a discount if we eat at Coco's or Tiffys which are two diners next door at the corner. The only thing I dislike is that we were out all day and when we got back in the evening there was no parking in the lot where our room is. They did have another small lot next door where additional rooms are and we happened to get one of the last two remaining spots there. If I was leaving nightly I would be pretty stressed about finding a spot when I got back.

Location is great, the staff is friendly. Rooms are clean. They have a great breakfast. But tuey charge daily for you to park. After you have already paid for the room.

We arrived their and found parking to be a little tight. There were enough spots, but it is still something o consider. The room was adequate. The beds were clean and the room was equipped with a fridge and microwave. The price was par for the course. I would recommend this place to my friends and family.

Great experience. Very well run with friendly staff. The rooms were very comfortable and clean. Short walk to the main entrance, Will definitely return.

Great location with an easy walk to Disneyland. Updated rooms and comfortable beds. It's not a lot to look at on the outside but inside it is clean and nice and the location is so ideal. Management has been very accommodating and helpful.

This is definitely a two star motel, however, it's inexpensive with free parking and is located where you can walk to Disneyland. It's perfect for when you're not going to be staying in the room unless you're there to sleep. The rooms are comfortable and clean. The only complaint is that housekeeping did not make the beds. They also took all of the towels and didn't replace them with clean towels — it looks as if possibly the house keeper got distracted in the middle of the job and never came back to finish. Overall it's a decent motel and a good option for an inexpensive trip to Disneyland.

Rooms are very clean. We were in room 111. The staff is incredibly friendly and helpful. But the standard rooms are now very small. However, the bed are extremely comfortable!

It is a hotel in a very good area, near the Park of disney, and many places to eat, the rooms are very clean, definitely recommend.

Loved it here! Awesome staff and great, comfortable, spacious rooms. Daily house keeping and clean location. Will be back!

My family and I loved staying here, it was very clean front desk was very polite we will be back in spring 2016. Thank you Eden roc.

Affordable price and close to Disneyland. 4 people to a family suite more than enough room.

We are still here, so can't speak for checkout or anything. The place is nice, and newly renovated. We got a great price for this location. Very close to the Convention center and Disneyland. The parking lot and outside the room is very well lit, which is much appreciated. Thing I found weird is that there is no notepad, pen, or "help" book with local phone numbers, tourism info, restaurants, etc. Wasn't an issue but found it unusual. So far, so good. Hope this last night and checkout goes well. If so, we will return!

We just stayed here on a trip to Disneyland. The rooms are really nice and newly remodeled. They are clean, comfortable, and look like new. I like the wooden floor look instead of carpeting since carpeting looks so gross when there's stains. The people at the front desk were professional, friendly, and helpful. I had interactions with 3 different people at the front desk and they were all terrific. We were able to save on parking at Disneyland by leaving our car here and walking. It was about a 15-20 minute walk. I will definitely stay here again.

Room were clean but smelled funny the first day we got here. Fairly close to Disneyland and Downtown Disney. To get to the parks faster we cut through The Grand California Hotel. Service was okay, I had to ask for toilet paper once because the didn't restock it when they cleaned the room while we were gone.