Review of Sealife Family Resort Hotel 5*

When we arrived, I found the front desk staff not friendly. They just brushed you off and acted like you were a nuisance. As the holiday went on I realised all the staff in this hotel are not friendly and very rude. As my husband has lived in Turkey as a student he was able to talk to them but he was ignored each time. Staff never say hello, I observed the waiters get treated poorly so I guess it is not a great place to work. They also have cats walking around who are malnourished. I would be calling RSPCA if it was in the UK. Food is provided all day but I did not expect the food to be so average. It is not fresh food, it is the same food given again and again. This is not Turkish food at all. It reminded me of being in school again, people rushing into the canteen. As you are eating, the waiters around you will try to grab your plates to clean even when you are still eating! After that behaviour I stopped eating at Sealife and had food outside. The hotel is NOISY. The rooms are not good, I was in A Block so they looked nice but they have very thin walls. Anytime the room next door used their shower the noise was so loud it sounded like he was in my shower! The bed sqeaks everytime you move. The beds had a blanket so small it did not cover us. The second night I requested another blanket, no one came for 20 minutes, I called reception again and the male was rude to me and spoke to me like I was annoying. Another 20 minutes later a blanket came. Like any hotel Sea life offers to clean your rooms so for 2 days I left the tag on the handle to say I would like it cleaned. Both days the room was not cleaned, I rang reception both times to inform them. It is really disappointing, Sea life can not provide the service of what you pay and not of a 5* hotel. They have lots of great reviews but it is very deceiving. Having visited other parts of Turkey and stayed at different hotels, this one has to be the worst. Turkish people are so friendly but Sea life staff showed the opposite. Customer service is crucial in tourism and Sealife are significantly failing on this.