Renuka City Hotel

Hotel

Tasty foods… Grate place… comfortable.

Excellent service. Very Testy food.

I highly recommend Hotel Renuka because of their amazing staff and flexibility. Recently, we held one of our full-day events at Hotel Renuka. We made so many requests from the hotel in terms of Health and Safety related to COVID 19 and Sajeewa and the team made sure that all of the requests were fulfilled. Sajeewa has always responded to our emails and calls immediately. It was easy to work with the hotel and their experience in corporate events provided much insight into organising our event.

Tasty cuisine. Courteous service.

Clean and cosy rooms, nice servisec, good swimming pool area, and n8ce gym.

Great Place. Awesome snacks. Highly recommended!

Awesome the location cleanliness the authentic food and ambience.

Absolutely bad hospitality shows us while checking. I think it’s due to I’m from Srilanka. And cosy rooms. I was there with my family and I have booked 2 double rooms. Also very small swimming pool and gym also not equipped.

Today my family and I went to The Palmyrah restaurant at Hotel Renuka. There was no one to usher us in to the restaurant. Nobody showed us to a table although there were plenty of staff around. We were there for a good 10 mins before we recieved menus although I was gesturing and calling the staff throughout. They blatantly ignored us. When we finally gave our orders we waited for almost an hour for us to get our food. I got the fillet steak. Boy, was it one of the worst steaks I've ever had. It was like chewing beef soup flavoured rubber. Fortunately my family's dishes were alright. To make matters worse we were only given glasses and water after we received the food. The napkins we had to tale from another table. Absolutely, absurd. Terrible service and sub par food. I used to recommend this place highly. There was barely anyone today and still they messed it up right royally.

Nice hotel, friendly staff.

Great place for view of locality …

Great place for Corporate training and meetings. Excellent service. Convenient location.

Best one. Lovely hotel
just carefull when you eat in the restaurant or drink in the hotel because you gonna pay taxes for that!

If you are staying alone. It is the safest hotel with friendly staff and scrumptious food.

Some good Indian food. For affordable price. Very good locations for small conferences & events.

Clean and well equipped spacious room, affordable price for a city hotel. Convenient place. Staff is friendly and helpful. Stayed for two nights. The food is also good and ordered dinner from in room dining menu and the price is also affordable.

One of the best city hotels in the city. Very convinient to railway stations, central bus stand and many more shopping complexes. Staff is very friendly and flexible.

Nice clean and comfortable rooms, easy access & good staff that were very friendly. For internet connectivity, the staff was also very helpful with the free Wi-Fi that needs to be activated every 24hr. Good breakfast and great room service!

This is the second time I have stayed in this hotel. The room is nice and the facilities are basic. However, it is the service attitude of the staff that makes this hotel special! And special mention to Edwin who is a staff attending the rooftop pool area. I was there will a guest for a coffee. The coffee was late and Edwin promptly went to correct the situation. As expected, the coffee was sent to my room instead of following the instructions of delivering to the rooftop. Edwin was able to anticipate that! Such attention is commendable! I have travelled widely and have been to many 5 stars hotel. This is the kind of attitude that distinguishes a great hotel staff from a good one! Well done!

This is one of the best place to have the authentic local food of Sri Lanka. According to me a must visit place for foodie travellers if they wish to taste local cuisine of Sri Lanka. The preparation is good. Taste is perfect… the staff is quite warm and helpful. The service is quick … they also have a hotel to stay but I went to basement restaurant hence cannot comment much on the stay experience.

Very pleasant stay. One hotel who knows it's business very well. Rooms are well designed and have taken care of every little detail and needs of customers. Efficient and courteous, helpful staff. Great value.

Best hotel on a budget. Excellent friendly atmosphere, superb breakfast and dining, loved its pool with a view of the beach. Very centrally located in an upbeat area of Colombo. Many shopping plazas, and shops are adjacent. Highly recommended.

Good place for events/functions with needful materials. Accommodation facilities are available. They provide buffet for main meals yet variety is not wide. Food is in good quality. Clean place, helpful staff.

Quite modern facility ideal for small and medium size gatherings. I did not use the hotel for accommodations, only being their for a meeting. The provided facilities are quite impressive and comfortable. Meeting spaces are well thought out and facilitated (Projection, Sound etc). Tea and snacks were of good quality.

Good place to host meetings and gatherings. They have different sizes of meeting rooms to match your expected crowd. The service is very friendly and supportive. They have their own menu where you can choose food items for your event. The prices are affordable for both the halls and food. The place is reachable since it is situated at the heart of Colombo 03.

Great find on hotels. Com. Nice rooms, good location roof top pool and bar very nice. Edwin the roof top bar man is Great a real gent and could not do enough for us. I would come again just because of him top man.
Warren Kennedy
Senior Tour Manager to the stars.

Very good hotel. The rooftop pool is awesome.

Great hotel and the restaurant is just amazing, this is only hotel in town to enjoy authentic northern SRI LANKAN food, the quality of the food is simply exceptional and consistent, and the service levels are extremely high. Well done Renuka team keep up the great work.

The hotel was clean and the staff were very friendly and couldn’t do enough for us. Pool staff and door men were exceptionally helpful. After a rough start in another hotel the Renuka made us forget the terrible experience from the previous hotel and catered to our needs without it being too much hard work. Our room was beautiful, clean and the housekeeping staff also did a fantastic job! The restaurant was amazing, good food, clean and again wonderful staff! Walking around the hotel the staff would always smile and ask how you were! Fantastic experience and would definitely recommend to stay here! Thanks Renuka you saved our holiday to Sri Lanka!

I had opted for a superior room. This was supposed to be slightly premium than their standard room but the room I stayed in was not premium in any sense. Room size was small. The washroom had terrible sewage smell. Buffet breakfast spread is very average. Pricing is very high compared to the feature list and amenities. This can be a decent budget hotel but the tariff needs to come down.

My Very first stay at Renuka City Hotel! fantastic service which was more than I expected. A lovely atmosphere and breathtaking picturesque view from the rooftop. Some buildings in both sides not looking good, what can we expect as this is a City Hotel. Nice gym and the infinity pool and a wonderful view from the rooftop and was lucky enough to witness a purple sunset. Nice rooms with great amenities. Value for money. Will recommend and will come back.

Friendly staff, good Wi-Fi, clean and comfortable rooms. Great view from the rooftop pool. Beer comes quick at the rooftop bar, but you will need to catch a waiter. Menu prices are also fair.

Too expensive and tiny rooms. They also charge me extra money on my credit card. There are other hotels nearby that is good.

Very well managed. Friendly staff. Excellent Sri Lankan food at the Palmyrah Restaurant. Efficient, centrally located. Nice rooftop infinity pool. A great luxury option without breaking the bank.

Neat and clean room. Room size are Better. Staff miss good. Pool I as small but view is sea facing which compliment it as beauty. Gym is a small. Negative. Too complicated ads they are three building. Gym does not have water dispenser. No mats for doing ground activity in gym Breakfast spread is a less and a spicy food.

Good place in Kollupitiya. We had a function in one of their halls named after flowers (can't remember exactly). Everything regarding to the function was really great but I have a complaint against some ethical issue.
I was busy with the decorations of the function, after that when I went to dress up to the tiny wash room of theirs, got the two Shirts I brought from home and found them wrinkled. So I wore one and went up to an executive person in the Hotel to ask for an Iron. He went inside a room near by and took a telephone call while keeping me standing out side that room. Then He returned to me with a pleading face and said Sorry they don't have any irons to iron my shirt. I actually felt sorry for him cause I know he did his best with the scope he got but I never expected a luxuries place to iron my shirt.
I know they are not bonded with us to provide other facilities than the Hall and food and relevant stuff but this is an ethical matter and since in a place of Hospitality and customer service is highly prioritized, I think they could have given a proper solution for me as I only know what sort of difficulties I faced after all to iron my Shirt.

Is a great place for the price near all downtown amenities. It has a good restaurant with a very good local selection and also international cuisine. The pool in the fourth floor of the building gives an astonishing view of the ocean.

Economical, small rooms but comfortable, value for money. Recommend to eat out side.

What an amazing place this is. Outstanding British architecture and an amazing view of sea. This place is must visit in colombo specially in the evening around sunset. Food, drink, light music and sunset. What a mesmerizing experience. Highly recommended.

It's a great historic hotel and the food was good. But the staff can be rude at times and some of the rooms have horrible views of some dilapidated buildings and a watch tower with a large gun mounted on it. Kind of makes you uneasy when you look out the window.

A good hotel with some ancient value. I have attended few weddings and workshops there. The food is very good and a nice view too. You can see the nice beach.

Comfortable, old fashioned colonial. Confusing electrical switching system again. Goes off a bit after the first main corridors but they appear to be working on it. Reasonable food, lovely shower!

We stayed for a night and visited twice to go to their restaurant. We checked in and they wanted us to pay for the room up front. Weirdly even though they quote in dollars, they can only charge in Sri Lankan Rupees and at a bad exchange rate. So I was double charged to convert dollars to rupees back to dollars. However, the room was ok — not the that great but fine. The restaurant however is pretty good. I would rate the hotel 2-3 stars and the restaurant 5+ stars. The restaurant has authentic Sri Lankan food, and very delicious as that. We even came back knowing they would have the very large added tax since it is part of a hotel.

Great location. Room was clean. Bathroom needed a little repair work but nothing major. They forgot to arrange my airport pickup at midnight then not even an apology when I did finally get to the hotel at 1.20am.

I just checked in to this hotel. Pictures are not even 5% close to reality. Very rude stuff. I was checked into a room that smilled like sewage. When I asked to change my room, they put me in another room rudely without an apology. Like if I was staying for free.

Was very rudely turned away when I inquired about the roof top a little while ago. I was informed it was for guests only. They still refused when I informed them that I am conducting a training there. Bad for business. There're many other popular roof tops to enjoy a drink in Colombo. I simply wanted to check theirs out since I am doing a four day training (26-29 Sep'16) for an international organization there.

The Hotel's museum harbours many artefacts that depict the rich and colourful history of the Galle Face Hotel through the years. A must watch Food : The food is superb! 1894 restaurant specially. Service is excellent too. Has a nice retro, historical vibe and plenty of pedigree in its history to back it all up.

It's an good hotel. Nice location.

Attended a confernce here. Nice spaces, good service and reasonable food.

I ve been staying there for only one night. Personal very friendly, good food and good cocktails.

A quiet Hotel pool on the roof nice clean welcoming while remaining discreet.

Good quality service, very clean and good looking place too!

Average city hotel, but good for company meetings and events.

This is a nice hotel. We stayed in the new wing as the hotel staff refer to it, it was ok considering the rest of what was available at the time. The room was a bit small for my taste and the price a bit high but clean and new. The hotel location was very convenient. Food was also good. The counter staff could use a tune up, but the doormen and bell boys were very helpful.

It's hard to get a smile in this hotel, except maybe from the doorman. The price is quite high for the poor services and the room size is just acceptable, but do not expect a new TV set, a large bed and an up to date standard equipment. Even the bathtub was extensively repaired and the shower set leaking, removing the pressure from the showerhead. Moreover if the booking doesn't includes the breakfast it's 2500 Rps / pax. No free internet but need to add more than 1000Rps/day!. When you ask a qustion at the information-lobby desk, it seems that you are bothering them and they don't look at you. The number of questions seems to be limited too. Stays here could kill your mood for the rest of the holiday. If you can avoid this hotel it's better.

The reception has been very unkind to us… The expensive rooms would be no Problem the type not have been, but how we were received was to be recommended, better take the small road down to go and in the Ocean Front Hotel check-in… great Hotel with value rooms recommend…