Son Baulo

Most guests note the exceptional friendliness, attentiveness, and hospitality of the staff, particularly highlighting Villa and Michael, who create a family-like atmosphere. The female receptionist in September was very pleasant and eager to help guests. At the same time, there is an extremely negative review regarding the bar waiter, Antonio Jesus, whose attitude was described as terrible and tactless. Mention is also made of an instance where the hotel ignored a guest's written complaint.

Opinions on the condition of the rooms are sharply divided. Some guests perceive the interior as authentic and original, reminiscent of a 1970s museum or alternative backpacker spots in Indonesia. Others describe the conditions as catastrophic, complaining about dust, insects, poor cleaning, old balconies, and a discrepancy between the photos and reality. It is noted that some rooms lack the promised refrigerators and air conditioning, and the space in family rooms is too cramped for four people.

The cleanliness situation is inconsistent. Some guests are delighted with the housekeeping staff's work. Others report dirty terraces, clogged shower drains, and dust in the rooms. Specific complaints concern the pool, which several guests described as very dirty with green sediment at the bottom, requiring extensive cleaning.

Room amenities are a subject of much debate. Some guests found that the advertised refrigerator and air conditioning were missing from their rooms, and they were required to pay extra for a refrigerator and kettle. Problems with hot water and malfunctioning showerheads are also mentioned. In some rooms, there are not even basic facilities for preparing baby food.

The hotel is positioned as a place for a digital detox. There are no televisions in the rooms, and Wi-Fi access is extremely limited or almost non-existent, which many guests consider an advantage for achieving peace and quiet.

The hotel is known for its cultural events, such as classical music concerts, jazz swing, and performances by artists (e.g., Hans Tessink) in a cozy concert hall. Guests describe it as a "magical place" and a "unique kind of cultural experience." For families with children, bingo and mini-discos are offered, although the latter are characterized as too short and boring.

The hotel is considered unsuitable for families with children. Guests complain about the lack of entertainment for children, an extremely limited children's menu, and cramped rooms where it is impossible to move freely with a baby cot. The lack of basic in-room facilities for preparing formula was also noted.

The atmosphere is described as calm, idyllic, and authentic, ideal for those looking to escape stress and urban noise. It is a place with old-world charm, although some guests note that it looks somewhat neglected and requires more attention to maintenance.