Review of Amara Singapore 4*

Aileen S. Y.

12/26/2017

Respond
1/10
Restaurant staff were lousy coming from a 4 star hotel. Our office booked the high tea set for 60+ people for an office event. 7 of us wanted to take a table for 6 but the Manager told us that the food will be served by the number of placements on the table. She pointed at my colleague and said, there is no placement for her, so she won’t be served any food. Seriously, as the manager how can she say that in front of the customers. And how rigid can you be. If there is not eno…ugh placements then get us another one. After the food was served, I ate 2 pieces out of the 9 items on my plate, before I went for the free flow of tea. I was told by my colleague that the server tried to clear my plate while I was away. Can’t the customers walked off to the restroom or go take their tea since it was free flow? While I was still eating and there 2 plates of food, the server tried to clear the plate from under my arm while I reached over to the other plate for other food, without asking if I still want the plate. I looked at her and told her I am still eating. And she replied “Oh, you still want? ” I was too shocked to remember if she apologized. Were the servers not taught to ask before they clear away the plates? When my colleague looked for a staff for billing, one of the server avoided eye contact and wanted to avoid my colleague. When my colleague went forward, she had no choice but to acknowledge my colleague. Before my colleague could finish talking, the server cut her off and told her she will find someone else to help her. With a manager like this, I am not surprised the servers also were not taught the basic manners. Highly not recommended for any events, to avoid disappointments.

Nightly rates from $185

Book Amara Singapore