Royal Plaza on Scotts

Hotel

Comfortable prayer place for guests
halal food buffet.

Excellent service And good food at Carousel!

100% Recommended. Service Staffs & Cooks are very Professional. Even when its crowded they are Cool serving Guest with a Friendly Smile. Customer Service was Excellence. My friends & I enjoyed & Respect their Highly Well Behavior.

Best spread delicious foods and friendly staffs… will be back next week.

Very friendly and helpful staff, free pocket Wi-Fi, abd beautiful facility!

Great environment and friendly staff's helpful and serving well. Food is fresh and tasty.

Rooms are great very clean and good size. Breakfast is yum with huge variety service is wonderful.

Nice Place. Great Dining experience although the the crab seems not fully cook through. Still soft within.

Beautiful hotel, nice and friendly staff.

Great location. Excellent service.

Great hotel at a central location. The breakfast choice is outstanding — well worth a visit!

Good food & nice environment. Service by restaurant is excellent.

Few days before our big day, I sent an email to the hotel asking if we could do an early check in for the wedding prep. They courteously replied. To my surprise upon check in on the actual date, they allowed us to come in early PLUS upgraded our room for FREE. The room was clean WITH A SPECIAL TREAT for us❤️ On top of that, they told us that we could check out late. Overall service was great. From the handling of my luggages and gown. We also had great photos at the stairs in the lobby. Kudos to all the courteous and helpful staff! It was a five-star service.

I had dinner at the Carousel restaurant on Thursday, 2 May. The selection was good, but the dinner hours were short, and the buffet ended at 9:30pm. Payment was the WORST experience I've had in a while. Their staff were untrained in the use of FavePay, and didn't proactively suggest splitting the bill to maximise the promotions available for my large group. When they refunded my payment so that I could use a different promotion, they didn't care to ensure that I got the refun…d, and pushed all responsibility to Fave to do so. I will not be patronising Carousel ever, and will always recommend AGAINST staying in Royal Plaza on Scotts when business associates come to visit. tl;dr they were happy to take my money, but disclaimed all responsibility to ensure their guests' happiness once they have done so. If this is how their in-house restaurant operates, I'd hate to know how they treat their hotel guests.

Always one if the best buffets in Singapore with an amazing selection.

Fantastic food, amazing staff and GM and best location.

Very nice experience. Lovely, caring staff. Facility is modern, yet warm and inviting. Highly recommended.

An older hotel design that has been renovated and updated to modern era and it is in prime Singapore location, 2 mins walk to the main Orchard Road shopping and dining area. Carousel (restaurant) has good breakfast buffet, busy lunch and dinner buffet but at higher prices. Bell hop services quick to greet hotel guests.

I think its a good 4 star hotel. They were doing quite a lot of renovations when I stayed there. The noise was quite loud in the room that we were first allocated. We were shifted and that was a lot better. The service was excellent though the hotel was a bit dated.

Must try Carousel buffet. It has large selection of seafood and cooked food to choose from. Recommend to making reservation in advance before heading down.

Decided to book the Royal Plaza on Scotts since I wanted to bring my wife for Dinner @ Carousel. I like the location since its at the heart of ORCHARD Road. Room was reasonable. Not big but not too small. Staff was friendly and helpful! Very near to Orchard MRT. Will definitely return for another hotel stay!

Excellent & very helpful staff that help me to locate & rescue my drone. Thank you!

Just returned from 5 nights at the hotel. Though widely traveled this hotel is second to none in absolutely every respect. The spaciousness, the wholly esthetic and royal interior architecture, the quiet, the helpfulness of the staff that smile with their eyes, the best shower I have ever experienced anywhere including my own home, their marvelous Carousel buffet — everything in fact was so out of this world extraordinary! Worth 5 stars plus!

Good hotel in the heart of Singapore, close to the action. Its a relatively old hotel and it shows a little. The free food and drinks in the lounge are pretty good. Great value for the money! Friendly and attentive staff.

Was there for a bday staycation with my wife. Booked deluxe room was upgraded to Royal Club room. What a pleasant surprise! Excellent service from staff! Will be back for more for sure.

A beautiful hotel but definitely starting to show its age with fraying of the carpets and wall paper. Very clean and well maintained overall though so kudos to the nice and friendly staff! If you are here on business and need to take cabs, the staff outside are very helpful in getting you one. Or the train is a short walk away. The bus stop is even at your doorstep. The Wi-Fi is quick and easy to connect to. Didn’t try the restaurant and the lounge/bar seemed to have a very limited selection so I wasn’t enticed to wander in. The gym was quite small with limited equipment and the air conditioning inside cannot seem to cope with the outdoor heat.

Very good and so comfortable hotel. I can suggest it.

Love this hotel. Stayed here a couple of times and it definitely offers best value. Upgrading to club is definitely worth the extra $60 per night as it gives you free buffet breakfast, access to the club lounge on the 15th floor where you can have afternoon tea (and many snacks) from 3 p. M. To 5 p. M. And at 5 p. M. To 8 p. M. There are cocktails, free flow wine (red and white), and an assortment of tasty food. The hotel is very clean as well, service staff is very helpful, accommodating, and friendly. And the lobby is absolutely gorgeous! I will be staying here again in the future!

Had a team lunch at Carousel at Royal Plaza on Scotts. Second time there overall and glad to say that it has gotten better. The food variety and the layout had improved (not that it was bad to begin with) and service was prompt and efficient. Chocolate lava cake was DELIGHTFUL and sushi choices were varied and plentiful (especially if you love your sashimi). Recommended to all!

Comfort hotel, feel like home, good ambience, clean, and foremost, espresso machine, coffee tea, can soft drink, juices, bottles water are replenish everyday, we just love everything about the place, good service super friendly, and not to forget good varieties of breakfast, lunch and dinner buffet is superb, quality is premium. Easy working distance to all the shopping mall n place around. I can say super convenience. One thing if you are not staying at the hotel, book in advance, cos its always full during lunch n dinner. We have great time. Will come back again. Oh yes one more thing, Starbucks is right at the corner.

The location was perfect as it is right in the heart of the shopping district of Singapore. Because of this, it is very convenient to access of the amenities. In fact, these amenities were merely 5 minutes away from the hotel. The food at the buffet, which was called Carousel, was absolutely delicious. That was a good spread of Asian dishes and asian-inspired dishes. The dessert spread however it could have been a bit better. While there were quite a number of cakes, there should have been a wider variety of ice cream. Only vanilla, chocolate and strawberry ice cream flavors are available, which was honestly quite disappointing.

Great hotel with good location. 5 minutes from orchard mrt station, bus stop in front of hotel. The room is spacious with free minibar being replenished everyday. Clean room, good staff service. For sure be staying here again.

The food option and servicr is great. There is even an entertainment by staff for birthday celebration. Love the unique options of ice cream.

Food is good and if you want to eat vegan you can. Robert's pasta arrabiata is the best I have eaten. Unfortunately the hotel is in dire need of a makeover. Walls are stained, the clothes hooks in the toilets are either missing, damaged or just do not match. The toilets have a permanent smell of stale urine. The word shabby comes to mind when you look at the hotel generally.

Upgraded to Club accommodation but room was lovely but small. Good location to MRT bus stop out front. Foyer was huge with a lot of business meeting and conferences catered for.

Very nice hotel quiet with swimming pool. I used the pool twice and was both time the only one using it.

Luxury hotel with great Buffett.

Very closed to orchard road. Hotel really clean. Service also really good.

Room very clean, very good comfort of the bed, quiet, buffet breakfast at the top, good reception.

Good hotel for value. Great location, just in the corner between Orchard and Scotts. If you go to Ion a lot, then this might be the hotel for you. There is also Shaw next door which houses a cinema and Isetan with its Japanese supermarket. If you like buffet, then Carousel would not disappoint. There is a hit and miss in service. Check in is not always ready on time. Came in on time (at 14 to 15.00) but room was not ready. Had to wait a few hours. Happened several times. If you stay a few nights, the room may not be properly cleaned. The cup and spoon I used was never thoroughly cleaned; they were just basically put back in place. But overall the staff were helpful, and the doormen and bellboys were very friendly. Overall, a good hotel for a reasonable price.

If anyone is looking for great deals on hotels go to HotelRaven. Com Booked a room on there and they had the best rates around… Cozy small hotel in the heart of orchard central. There isn't much of a lounge or common area, but its next door to a famous duck restaurant and ramen shop. There's also additional service, if you know what I mean.

Very nice stay. Location is very convenient for family with young kids. Very good experience. Will be back again.

I had a very pleasant stay… very clean room… nice staff… breakfast is good… especially it’s location on orchard road. Con part is very limited inroom dining menu… no bathrobes. Overall a good independent hotel ever stayed Will come back again.

Excellent service, we arrived in after an overnight long haul flight at the hotel 8am and much to our delight they had a room ready! Location is great, very close to Luckys Market and really anything in Singapore is only a taxi ride away. Breakfast is great to.

Great location, in the center of of the city. Shopping malls are just around you in a walking distance. Loved the complimentary minibar, professional staffs and the service. Lovely!

Beautiful hotel. Got upgraded to the Royal suites and was impressed by all the staff we encountered. Next time we'll stay longer. As we only had one night.

The history of… Royal Plaza Singapore Hotel. Friendship and good taste always lasts in the time Gracias Marcel.

We went for the highly rated buffet and pretty much everything we ate was excellent. It's always packed at lunch so reserve a table in advance. Service was also good. All food is halal as well.

Good service, friendly staff and breakfast buffet is the best! Lots of food choices. Nice room. As u enter, it just like a palace as what it been name "Royal Plaza".

Awesome place to stay. Located on scotts road which makes it a bare minimum of 20mins drive to any place u want to visit. Food is also awesome.

Great hotel. Awesome location. Free mini bar!

Lovely stay. Really great attention to detail from the high pressure showers, perfect temperature water, complimentary mini bar, universal power outlets, welcoming lobby, and great location. Only complaint being the counters and toilet may have been missed in cleaning before our stay.

Enjoyed the great food at Carousel. Great selection and nice ambience.

This is my second visit to this hotel, I came to singapore to celebrate my son's birthday. We got a beautiful surprises from the hotel for my son, there's a simple thing but really meaningful. I reserved room at superior but when I was came, my room was upgraded by hotel management from superior to premiere corner. Thanks alot for the hospitality. Keep it up…

Very nice place to stay. The Club Royal Lounge for Royal club premier rooms was amazing. Friendly staff. Good food and drinks.

Made a reservation for 2 at Carousel at Royal Plaza on Scotts. Great food and great service. Loved the ambience of the restaurant. Highly recommended.

The hotel is right in the middle of the shopping district and 2 blocks to the MTR station so you can easily get around Singapore from here. The hotel is getting a little old in it's decor and rooms are bit dark and could use a update. The staff is nice but feels dated too in uniform and training comparing to most quality international hotels.

Hotel with a great location, very clean and maintained well.

Very well located in a busy street. You have to choose the right side for the rooms at risk to end up with a screw: not always pleasant. The pool is on the other hand to avoid.

Great location. Simple rooms. Easy access to orchard road. Affordable. What's not to like!

My favorite hotel when I went to Singapore. This hotel is fully halal-hotel. The hotel features a restaurant, swimming pool, health spa and fitness center. In terms of the room, this is the most I like … coffee maker, mini-bar replenished daily. Full room basic requirements for a 5 star hotel room. Adjacent to the shopping complex. Taxis and buses are also easily available in front of the hotel. MRT also available with only about 5-10 minutes walk. Basically, this hotel is the hotel of my choice. 5 star indeed! By the way… Mr Syed (pakcik Syed — Mr bellman) we miss you pakcik! The face of Royal Plaza On Scotts!

The location of this hotel is perfect. It's close to shops, restaurants, near orchard road and the MRT. Their staff is really friendly and nice too. Their breakfast taste delicious too. Rooms are very comfortable and there's a free minibar. Their internet was fast too.

The location of this hotel is excellent. Right in the middle of orchard road area, close to shops, great food, and the mrt is a stone's throw away. Staff have been friendly. We would stay here again.

I write this reviews because of these two very courteous staffs namely MrSyed a very happy and helpful man that made me and my family stay full of smiles and no hassle, and to MrIbrahim a brilliant man that so helpful providing us with such important information that answers our enquiries. To add for this excellent reviews are for the quick email replies and confirmations, wonderful staffs at front desk and the in-room dining operator who attended our late dinners requests, we love her so much. I cant find these courteous staffs from other hotels from my own experience. I am coming back to RP Hotel end of this month and looking forward to receive these excellent services from these brilliant staffs again and looking forward to hear minimal noise of cups and spoons from the cute corner pantry at the Carousel too. Short reviews: 1. LOCATION: RP Hotel excellent choice. Excellent for the shopaholics and business/meetings matters. 2. ROOM: Room is clean, maintenance so quick to response and housekeeping you've done very good job.

Has a nice halal buffet restaurant. Staff are pleasant and courteous. Room are nice and clean.

It has Muslim praying room (surau), make it easier to have some event in here… And close to Orchard Road as well.

Well located hotel on Scotts and Orchard. This hotel is a good value and their breakfast buffet is what sets it apart.

Good access to Orchard station amd shops. Very nice breakfast and rooms.

Reasonable price hotel. Buffet is ok.

Very good option in Singapore. They have promotional offers a lot, and the location is very good for train and access to orchard road.

I love this place. It's a great location. It's very near Orchard Road and if you're interested with nature, the Botanical Garden is not too far away. Each room has its own nespresso machine and capsules are refilled daily. The pool however is a bit small.

Excellent — Courteous Staff. Great location. Our flight arrived at 7.30AM and by 9.30AM we were at the hotel. I asked if we could get an early check in since we were with young children, the staff did everything possible to satisfy our needs and within 30 mins, we were given a room. I find this a great service and would certainly recommend this hotel without any hesitation to anyone that wants to look for a hotel in Singapore. Front office staff you were excellent, please keep up the great work :)

Very nice place. Courteous staff and nice ambience.

Very good hotel. Internet was BLAZINGLY fast. I once got 100 MBPS. But it's too overpriced.

Good hotel, but there is no extra bed.

Wonderful hotel, the staff and service were outstanding. Everyone here knew proper english. Rooms were very comfortable and the buffet was outstanding, not to mention the free minibar. Hotel itself is in the most popular street itself and the buffet won best in Singapore 5 times. Enjoy your stay to people in the future.

Like no other! Great services, bunch of complementaries, very strategic location. Thumbs up.

Hotel in a great location. Spacious rooms. Room has Nespresso coffee machines with complimentary coffee. Overall good experience. Rooms in upper floors have bathtubs.

Today I got very uncomfortable feeling by service man who serves private taxi call for hotel guest. After check out and 1 hours shopping, I came back to hotel to go airport. However, he looks me like a lier who does not using hotel. His attitude is very rude. Hotel service chief apologized me, but he didn't. It's very embarrassed and unpleasant experience in Singapore.

Good friendly service. Rooms and facilities are basic, almost worn, and can benefit with some update and facelift. But if you're into value, then it's worth to know that the snacks at room bar are all complimentary and there's also a Nespresso machine for a quick good espresso shot.