Kapsul Express Mérida

For the price it is really good. The capsule is clean and with the TV really cozy. What I didn‘t really like was that the bathroom was not really clean. Also you can leave the hotel after midnight, so smoking is quite hard. Also it is quite loud but if you have earplugs it is fine. It is not far from the city center, so overall I would recommend it!

This place is okay for maybe one maximum 2 nights. Firstly, it’s pretty far from the centre of town, at least a 20 minute walk. When we arrived there had been some heavy rain & there was a bucket in the reception area to collect water (a great first impression 😅).
They couldn’t accept card as their card machine doesn’t work, which is really inconvenient. Considering that the capsules are for two people, they only provide a locker big enough to fit one bag in. Meaning our other bag had to be left in the already cramped hallway.
The capsules themselves are alright, a unique experience if anything. The A/C wasn’t working in ours so it would get hot throughout the night, which made it a little claustrophobic. There is only one USB port inside the capsule, again it’s for two people so this is useless & there’s no where to charge a laptop, another inconvenience.
The shared bathrooms have a really disgusting smell coming from them, we had to hold our breaths every time we went inside. The showers & toilets are dirty & there is black mould growing on the ceiling. Some more care towards cleanliness would go a long way, we didn’t see any cleaners the entire two nights we spent here.
Positives we can think of are the price, it’s one of the cheaper places to stay in Merida & the fact that they provide towels. Other than that, the place is pretty shit.

This hotel would make the hotels on ‘Gordon Ramsey’s Hotel Hell’ look like the Ritz. There are sooo many things wrong with this place, it’s hard to even start. Firstly, who we presumed was the manager knew nothing about hospitality & how to treat a customer. The ‘showers’ if that’s what you can call them, are SO bad & dirty it’s beyond belief. What’s more than water can change in an instant from luke warm to boiling hot, due to other people showering or using the loo’s meaning it’s impossible to get a steady temperature for longer than 10 seconds. The owner needs to open his eyes & stop seeing tourists as money bags, actually invest in this place & stop being a tight git.