Sheraton Buganvilias Resort & Convention Center
Resort

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Average rating by guests Sheraton Buganvilias Resort & Convention Center: 7.8/10 Good
Reviews 155
Free Wi-Fi

Availability

Online Reservation:

Available Rooms

Offering stunning ocean views, this Puerto Vallarta resort features a selection of beauty treatments at the spa. Delicious restaurants and rooms with ocean views are available at this contemporary property. Every room at the Sheraton Buganvilias Resort & Convention Center is furnished with a 32-inch flat-screen TV. Select rooms offer a large terrace or balcony. A state-of-the-art fitness centre is available to all guests at Sheraton Buganvilias. A tennis club, with 4 tennis courts and private lessons is open daily along with a shopping arcade that includes boutique stores. The Sheraton Spa offers 6 different massage techniques in their interior or two other at open areas, as well as marine mud wraps and many other treatments. Dining options at the resort consist of four restaurants with breakfast buffets or continental style, Mexican cuisine and cocktails. Guests can enjoy nightly musical entertainment at Embarcadero where international dishes are served or simply live a stunning sunset at Lobby Bar.

Phone: +52 800 326 4600

Address: Boulevard Francisco Medina Ascencio, 999, 48330 Puerto Vallarta, Mexico

E-mail: reservas@sheratonvallarta.com.mx

Number of rooms: 475

Reviews of Sheraton Buganvilias Resort & Convention Center 4*

Chantel T.

01/29/2023

Respond
4/10

Be aware of staying here, they do NOT value their customers. We have documented proof that their maid stole air pods from our room. What did the hotel do? Nothing actionable, their so called security recommended us to go to the location of our air pods which is in an area known to be drug ridden to retrieve our stolen air pods from their unscrupulous employee or whoever she gave them to. They have logs showing the specific housekeepers that entered our room along with the tracking information of our air pods, still they did nothing… in fact, that same maid was never questioned and continued working after report was filed. Buganvilias Resort Puerto Vallarta disgraceful, dishonest, corrupt people in management. They also added that if you want your belongings safe then lock them in the safe that they have provided in the rooms which is maybe 1 cubic feet. So basically don’t bring anything of value it’s not safe from their thieving maids.

Lee K.

01/21/2023

Respond
7/10

The beachfront pool is a gem. Superb location and wonderful staff. The views from the rooms are epic. One complaint, there are an excellent series of evening shows and events but they aren’t posted anywhere that is easy to find. The resort needs a much better website for guests.

Debi R.

12/28/2022

Respond
5/10

Poor location. Garden View room overlooked the top of a roof with garbage on it. Food was ok. No beach. Just rocks. On Mexican fiesta night was not informed as to where to eat if you didn't go. Hotels on that side of town still smell like the swamps they were made on. Disappointed in the 3 hour timeshare pitch. Was supposed to be 1.5 hrs. Got ignored at the Starbucks counter 15 minutes until a lady spoke up. The hotel was landscaped beautifully.

Facilities

  • Tour assistance
  • Smoking areas
  • Room service
  • Trouser press
  • ATM/cash machine on site
  • Concierge services
  • Barber/beauty shop
  • Non-smoking rooms
  • 24-hour front desk
  • Private check-in/check-out
  • Car rental
  • Accessibility features
  • Laundry
  • Ironing service
  • Business center
  • Elevator/lift
  • Private beach area
  • Terrace
  • Sun Deck
  • Meeting/banquet facilities
  • Family room
  • Beach
  • Pet basket
  • Air conditioning
  • Shuttle service
  • Outdoor furniture
  • Pet bowls
  • Wheelchair accessible
  • Airport transportation
  • Garden

Internet

  • WiFi is available in some hotel rooms and is free of charge

Room Amenities

  • View
  • Flat-screen TV

Food & Drink

  • Restaurant
  • Special diet menus
  • Children's menu
  • Kid-friendly buffet
  • Wine/champagne
  • Fruits
  • Coffee house on site
  • Snack bar
  • Breakfast in the room
  • Bar

Activities

  • Indoor play area
  • Babysitting/child services

Swimming Pool

  • Outdoor pool
  • Open all year
  • Sun loungers or beach chairs
  • Swimming pool toys
  • Pool with view

Wellness

  • Manicure
  • Massage
  • Hot tub/jacuzzi
  • Public Bath
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Beauty Services
  • Facial treatments
  • Waxing services
  • Make up services
  • Hair treatments
  • Fitness facilities
  • Pedicure
  • Hair cut
  • Hair colouring
  • Hair styling
  • Body Treatments
  • Body scrub
  • Spa Facilities
  • Spa lounge/relaxation area
  • Foot bath
  • Spa/wellness packages
  • Spa and wellness centre
  • Massage chair
  • Sauna
  • Fitness
  • Fitness classes
  • Personal trainer

Languages Spoken

  • Multi-language staff
  • English
  • Spanish

Policies of Sheraton Buganvilias Resort & Convention Center

  • Check-In:

    From 15:00

  • Check-Out:

    Until 12:00  

  • Accepted Credit Card Payments:

    Mastercard, Visa, American Express

  • Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Please inform Sheraton Buganvilias Resort & Convention Center in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    There is no age requirement for check-in

Sheraton Buganvilias Resort & Convention Center on map

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