We stayed at this hotel between the 9th and 11th September on A half board basis. Although the rooms were comfortable and clean with a great view, I do not recommend you stay on A half board basis. There were no food options whatsoever in the evening dinner. Furthermore, the portions were extra small. For starters, we ordered fresh ravioli but were given tortellini instead, and were not advised about it beforehand. The options given by the management were also very scarse. We asked whether we could cancel our half board stay for the day and were given an option to choose a one course meal upstairs in the sunset bar. However, when we got there we were treated very poorly as if we were being punished. At first, the head waiter was very rude and gave us the same scarse menu we were given downstairs where we were told that we can only choose one option from the menu. We explained that we are still there on A half board basis and it was not acceptable that we can only choose one option from the half board menu. After long discussions and phone calls, we were finally given another menu with many more options to choose from. However, for the rest of the night we were treated as unwanted guests, where the waiter was also rude, did not offer us any wine list menu with no courtesy whatsoever.
If you choose to go to this hotel, I do not recommend half board definitely. In addition, I do not believe this hotel should be rated four star as it was very outdated in its decor and it's different settings were not up to standard. We have been to many hotels in Malta which were rated four star which were extremely beautiful with staff who were very courteous with excellent food.
If you choose to go to this hotel, I do not recommend half board definitely. In addition, I do not believe this hotel should be rated four star as it was very outdated in its decor and it's different settings were not up to standard. We have been to many hotels in Malta which were rated four star which were extremely beautiful with staff who were very courteous with excellent food.