BB La Terrazza La Terrazza

The hotel staff is very friendly, welcoming, and responsive. The hostess, Paola, is particularly highlighted for her care from the very beginning, helping with the organization of the stay and providing advice on parking, restaurants, and sightseeing. Guests note that they feel at home here, and the staff is attentive and thoughtful. In one instance, the hostess even prepared a festive birthday greeting in the room.

Guests highly praise the breakfasts, describing them as excellent and delicious. Breakfast can be served either in the common kitchen or directly in the room. For many, having breakfast on the balcony or terrace with a view of the city was a special pleasure. In some cases, breakfast was served in the room due to the heat in the kitchen.

Guest opinions on soundproofing are divided. Some note that the hotel has a peaceful atmosphere and that double-glazed windows help block out street noise. However, others complain about hearing neighbors and people walking in the stairs. Additionally, one guest warned that due to street traffic and the noise of people outside in the evenings, earplugs might be necessary.

The beds and mattresses in the rooms are very comfortable, ensuring a high quality of sleep, and the pillows have also received positive reviews. The rooms are described as spacious, bright, clean, and tastefully furnished, using warm colors and artistic details. At the same time, one guest noted a need for improvement regarding the workspace in the room, pointing out the inconvenient height of the desk and chair.

The room windows offer a stunning panoramic view of the historic center of Arezzo and its bell towers. The rooms feature balconies or small terraces, which are ideal for breakfast or an aperitif with a view of the city and the Church of San Francesco.

Cleanliness at the hotel is maintained at a high level. Guests describe the rooms and bathrooms as very clean, well-kept, and impeccable. The cleanliness of the common areas and the overall tidiness of the facility are also noted.

Rooms are equipped with air conditioning, spacious shower cabins, and high-quality hairdryers. Guests have access to a shared kitchen equipped with a refrigerator and a coffee machine. The building has an elevator, which is convenient for bringing luggage up to the 5th floor.

The staff shows sincere attention to detail. Specifically, there was a recorded instance where a festive greeting poster was prepared in the room for a guest celebrating her birthday.