Review of Hotel Terme Don Pepe 4*

A strange, ambiguous experience I would say. It's true what the hotel says as it's true what customers say. It has all the 4-star cards but also has cards from far fewer stars. If you stay in the main body, the 4 stars will be full, if you stay in the adjoining structures, well, I laughed every day. Weeds, pavement undone and more. In short, structurally beyond the bathroom very questionable, it does not present many other problems, good maintenance would suffice. Very questionable the cleaning talk, maybe not redoing the bed but having the room perfectly clean, would be much more interesting. It totally changes the pasti talk, that is: a maitre who seeing age, you would say that he is too young, it is, but it is the only really good thing that you have left of the place, sunny, sympathetic, he does great in making it seem efficient something that unfortunately does not depend on him and will remain inefficient. Hot kitchen, in the sense that, I had the pleasure of eating good things as I ate anonymous things but above all, the tiramisu cake, which became the next evening, coffee cake, evening after coffee cake again and then become, milk slice with coffee cream " BUT IT'S ALWAYS THE STESS, " pure high-ball stuff. To conclude, the experience was not 4 stars, but overall it was not even very bad. It takes more care of the customer, above all, the customer should not protest is the direction that must be noticed, I did not choose this Hotel, I happened with a roulette formula, at full price it is unthinkable that I can return after this experience. The administrator (not owner, as she had the careful ness to tell me) is warned by this umpteenth non-positive review, today the world moves on the reviews of others, I have not been negative, I tend to be more proactive, more commitment, more attention and above all, the hotel is not only at the reception, take a walk in the rooms, two steps in the kitchen and two steps in the restaurant lounge (large, comfortable and important looking), is administering a great potential, if it will make it better and worthy of the 4 stars, will be a source of his personal satisfaction.