Novotel Manado Golf Resort & Convention Center

Resort

Good Service, Amazing Environment Friendly staff, Right Place for Meetings. 👍

Near the Mall and Airport, friendly staff and delicious breakfast.

Nice place!
safety and comfortable hotel in pandemic periods
thank you novotel manado.

The highlight of our stay here was the fantastic service we received from a specific member of staff, Jems. He was so friendly and polite and helped us with any problem with enthusiasm. He is professional and polished at all times and I can honestly say his presence greatly improved our stay. I would seriously recommended Jems be considered for international work for Novotel, particularly in the UK — he is an asset to the company and goes above and beyond expectations. 10/10.

Spacious airy rooms, comfortable beds, Olympic swimming pool, great breakfast buffet, excellent price, close to airport.

It’s a convinience place to stay. Warm hospitality from the staff and comfortable room.

It is the best and good so nice and very fantastic too…
successful every time…

Run down hotel. Dirty bathroom. Smelly room. I think this used to be a great hotel. But now its old and need some updated maintenance. The positive part is the staff is friendly and responsive. Breakfast choices are so so. Hotel balcony was very hot and no way to eat breakfast there. Everything was look outdated in the room. Sofa was rip in some parts. Outside balcony room was dirty and the chairs was broken here and there. So… good luck if you are planning to stay in this hotel.

Quite old. Too pricey with that quality. There is no small towel near washtafel and some other defects in the room. But the location is very near to airport, but quite far from the city.

I was here very recently and I loved the hotels ambience. It's situated within a huge area effigy also houses a golf course. The rooms are clean and the breakfast offered is superior. There is a convention hall right next door and it was an easy walk to it (where I was attending a conference). The staff are uber cool and always had a smile on their lips. I would thoroughly recommend this hotel to anyone.

In transit to Singapore I enjoyed my stay at this hotel. Close to the airport, impeccable service, very helpful staff, nice rooms in a quiet setting. The pool allows you to relax. The spa service is perfect. Recommended.

Hotel is worn and dirty. Although it’s not very old. Gardens, pool and restaurants are great.

Good view. Parking cart was good. Staffs were nice. Food was standard. Facilities were okay.

A very comfortable room with a great view and really good taste of food (should try the local menu) but there is No spa service for relaxing.

Service from staff very good, location a bit out of city, so plan your trips into the city to avoid rush hours. Hotel getting a bit old, there’s a crack in the hand washing sink, hot water took a while to come out, door to our room needs to be wiggled and forced open a bit.

Admirable service. Very clean and feel luxurious. Safe enclosed location. Marvelous place to stay. Food is up to scale and rather cheap.

Novotel Manado Golf Resort & Convention Center Jl. A. A. Maramis We stayed from 17-24 Dec 2017. Hotel staff were kind enough to shift & upgrade our room due to cleaniness issue at the first room given (1115) on our check-in date. And straight away, on the same date, our bad experiences commenced. Admitted, it's my mistake to left my wristwatch in the previous room. About two hours past then I came to realize. Hotel staff contacted, and my wristwatch declared not found, … it's gone. That evening Hotel staff response was unbearably slow, in my opinion, they took it too lightly. After sometime waiting for never coming duty manager I had to leave hotel for my kids dinner. By accident, on the way out I met the Security Supervisor, nobody from hotel staff advised him about the incident, he was made aware only after I informed him. After returning hotel that night, then we could meet the DM. Like it's not a big deal, he said they would start the investigation tomorrow morning. Till I told him the actions I'll take to escalate this incident, then he realized how messed up they were. He tried to process the incident that night, but it's too late already, shift already changed. In the following morning, I found the security report tossed in below my room door. Well, as expected, every person went inside room 1115 after we shifted, started from the receptionist who received the room key from us to housekeeping guy next after, declared none found.

Good for first steps in Manado when arriving. Near the airport and a cat expansive place with a nice pool. Only the Stars because the restaurant / bar / breakfast is mediocre. Breakfast is poor. There is only powdered coffee.

Excellent large rooms, showers, comfortable bed and bedding, huge pool, and generous buffet breakfast. Very good restaurant though service is definitely on island time. Grounds are lovely and there is a spa.

It's a golf resort hotel which once known as kawanua hotel (according to local driver on my way to the hotel). The access to get in is in short walk from the main road, especially when you take public trasnport.

The toilet on non room facility, such as on convention hall and gym, is not maintained well. Soap is not refill, and no one keep it dry. The urinoir is not working too.

Nice place. Nice hotel. Service not so good.

I normally get room at first floor. This time I got the 4th, and the room was awful. It's dusty (i had to wiped everything or I'd sneeze all night) not to mention the bathroom wooden door is a bit moldy. Water wasnt very hot, and as a twin bedroom we only have one towel (they sent another right away after we called). Tbh I'm disappointed.

If you want a hotel near the airport, this is the best place that you can get. However, the hotel need more attention and maintenance from the management, especially the hotel room which is quite old.

Easy to access all hotel facilities.

Very pleasant hotel, great staff. Friday's BBQ dinner and Sunday brunch is worth to try. Good access to airport.

Nice place, natural and calm.

Very pleasant hotel, great staff. Friday's BBQ dinner and Sunday brunch is worth to try. Good access to airport.

Nice and comfort hotel. Suitable both for business or spedn the holiday.

The 5 star resort & convention hotel with just step away from the airport.

Great place to escape from daily activities, quite and peacefull. Full hotel facility. Great room.

Good service, room clean and comfortable. Overall good value. Didn't care for morning buffet.

Nice place to stay, reasonable rate. Need to arrange transportation if we have activities in downtown Manado I was there in November 2014.

Good value for a clean and comfortable hotel near the airport. Easy access to the city and surrounding areas.