1. Location was perfect, perfect for touring through Batu, and not to long of a drive to Malang.
2. Picturesque views of the grounds. Plus the view of the mountain was spectacular. Though did the hotel have a atmosphere, there was karaoke singing at breakfast though no music at night, also the hotel opened their doors to swimming classes and other clubs that stretched the limits of the hotels capacity.
Can I say it had a atmosphere? No it didnt it was based on the mobs of extra non staying guests.
2. Rooms, clean, comfortable, bed was really nice to sleep on.
From the balcony we has amazing views of the mountain.
3. Bathroom was okay, though no enclosed shower area allow water to be sprayed onto the floor making it slippery. The shower head was rusty and needs replacing. Jet sprays were going everywhere.
4. Television though not my main concern only there were no programmes or movies for English speaking guests, everything was in Indonesian.
5. Value, yes well priced.
6. Restaurant hmmm ive had better breakfast at a 3 star hotel plus been served better.
I found the team cooking the eggs where young inexperienced and to a point rude.
The layout was huge yet with minimal offering of choices, a lot of rice and vegetables and fish… for breakfast no thankyou.
I give the breakfast area and room service 1 out of 5 stars very disappointing.
Coffee they have a very small barista machine yet they make a good coffee I give a 3 out of 5 for effort.
In summary,
They failed to provide a welcome drink though promised.
The grounds and room were clean and pleasant.
Bed was comfortable, shower was okay.
Restaurant and room service very disappointing.
Staff were mostly polite yet gave us the run around when wanting a towel for the pool.
Would I stay again?
No there are far better options only to be fair its not the worst place I have stayed in.
Total score a pass mark 3 out of 5 stars.
2. Picturesque views of the grounds. Plus the view of the mountain was spectacular. Though did the hotel have a atmosphere, there was karaoke singing at breakfast though no music at night, also the hotel opened their doors to swimming classes and other clubs that stretched the limits of the hotels capacity.
Can I say it had a atmosphere? No it didnt it was based on the mobs of extra non staying guests.
2. Rooms, clean, comfortable, bed was really nice to sleep on.
From the balcony we has amazing views of the mountain.
3. Bathroom was okay, though no enclosed shower area allow water to be sprayed onto the floor making it slippery. The shower head was rusty and needs replacing. Jet sprays were going everywhere.
4. Television though not my main concern only there were no programmes or movies for English speaking guests, everything was in Indonesian.
5. Value, yes well priced.
6. Restaurant hmmm ive had better breakfast at a 3 star hotel plus been served better.
I found the team cooking the eggs where young inexperienced and to a point rude.
The layout was huge yet with minimal offering of choices, a lot of rice and vegetables and fish… for breakfast no thankyou.
I give the breakfast area and room service 1 out of 5 stars very disappointing.
Coffee they have a very small barista machine yet they make a good coffee I give a 3 out of 5 for effort.
In summary,
They failed to provide a welcome drink though promised.
The grounds and room were clean and pleasant.
Bed was comfortable, shower was okay.
Restaurant and room service very disappointing.
Staff were mostly polite yet gave us the run around when wanting a towel for the pool.
Would I stay again?
No there are far better options only to be fair its not the worst place I have stayed in.
Total score a pass mark 3 out of 5 stars.