Hotel Tentrem Jakarta

Hotel Tentrem Alam Sutera left a strong impression on me during my business trip, especially because this five-star hotel provides sahur service for guests who wish to observe sunnah fasting. The hotel also thoughtfully prepares prayer essentials such as a sarong and prayer mat, which makes the stay feel even more comfortable and considerate.
What makes the experience even more memorable is that the sahur is not just simple, but beautifully prepared with a complete selection that includes fruit, hot chocolate, fresh juice, and dessert. The room also features charming little details, including traditional snacks that introduce guests to local flavors in a warm and thoughtful way.
Located in Alam Sutera, not far from Jakarta, Hotel Tentrem Jakarta presents itself as a five-star property inspired by Javanese culture and heritage, with extensive meeting facilities that make it a strong option for business travel. One thoughtful improvement for the meeting package would be the addition of a coffee machine serving cappuccino and latte, as this has become a common expectation in hotels of this class. Another interesting idea would be to bring the hotel’s cultural expertise into the meeting experience by creating a traditional drink corner, which could become a unique signature touch while helping refresh participants during long meetings.

Had an excellent experience at Hotel Tentrem, especially at the ballroom venue. The ballroom is elegant, spacious, and very well maintained, making it perfect for corporate events, and formal gatherings. The lighting, interior design, and overall ambiance create a luxurious yet comfortable atmosphere.
The service from the entire event team was truly outstanding — professional, responsive, and attentive to every detail throughout the event. The food quality was exceptional, with a wide variety of delicious menu options presented beautifully.
Special appreciation and credit to the amazing Tentrem Team for their dedication and excellent hospitality:
Sales Team: Tiwi and Astrid.
Banquet Team: Arilla, Dedi, Rehan, Hanif, Fikri, Rifaldi, Alfarabi Jafar, and Rifat.
Engineering Team: Teguh, Iqbal, and Marcuss.
Chef In Charge: Chef Puji, Chef Rully, Chef Zura, Chef Alsi, and Chef Ester.
Their teamwork, professionalism, and attention to detail made the entire event run smoothly and created a memorable experience for all guests.
Overall, the facilities, service quality, and hospitality at Hotel Tentrem truly reflect five-star standards. Highly recommended for anyone looking for a premium venue and outstanding event experience. ⭐⭐⭐⭐⭐

A lovely hotel in Serpong that accentuate the aesthetic and lovely culture of Yogyakarta.
The whole area of the hotel has lovely fragrance, a crisp scent of lemon grass.
Check in was fast and smooth.
Room is spacious and spotlessly clean, beds and pillows are wide n comfy with white and crispy sheets.
Staffs are kind, friendly and helpful. Good service all the way from front office, house keeping and F&B.
Breakfast was awesome with lavish amount of Javanese delicacies and freshly made western breakfast. Thank you Anita and Noval from F&B for your kind and helpful service. They did their best to accommodate our request and made sure we had good dining experience during our stay.
Highly recommended place to stay in Serpong.
IDB.

Staying at Hotel Tentrem Jakarta was truly an exceptional experience.
The hotel offers an elegant atmosphere with a calm and luxurious ambiance, making it perfect for both business trips and leisure stays.
From check-in to check-out, the hospitality was consistently outstanding. The staff were professional, attentive, and genuinely welcoming, always ensuring guests felt comfortable throughout their stay. The room was impeccably clean, spacious, and equipped with excellent amenities.
The overall facilities, dining experience, and level of service reflect a true five-star standard. A highly recommended hotel in Jakarta for anyone looking for comfort, quality, and premium hospitality.

​I have stayed at Hotel Tentrem in Yogyakarta, Semarang, and now finally here. Tentrem consistently treats its guests with exceptional hospitality while staying true to its traditional roots. As always, the highlight is the breakfast; they serve iconic local dishes from various regions, such as Laksa, Soto Betawi H. Mamat, Gudeg Yu Djum, and Asem-asem Koh Liem. It makes it so convenient for tourists who want to experience authentic Indonesian flavors in one place.
​While the rooms and facilities are top-notch as expected, I found the layout in room 1120 a bit unusual. The TV is positioned off to the side, which felt a little awkward. It might be worth considering a re-layout for that specific room type. Aside from that, it was another wonderful stay!

I had such a wonderful stay at Tentrem Jakarta, it’s truly a beautiful hotel that blends comfort with a strong sense of Indonesian heritage. From the moment I arrived, the atmosphere felt warm, elegant, and thoughtfully designed. The rooms were very clean, spacious, and nicely done, with an incredibly comfortable bed that made it easy to fully relax. The pool and outdoor area were also stunning, creating a peaceful space to unwind. I also had the chance to attend a Women in Business event hosted at the hotel for Kartini Day, which was such an amazing experience. Everything was well organized, and the food and drinks served during the event were excellent. One of the most thoughtful touches was the welcome snack in the evening, fresh fruits along with traditional cookies and local snacks. It was such a lovely and delicious gesture that made the stay feel extra special. Breakfast was another highlight, with a huge and varied selection, there was truly something for everyone, and everything I tried was great. I even got to do a hotel tour and explore all the amenities, which really showcased how beautiful the property is. What stood out the most was how much the hotel celebrates Indonesian culture, with stunning wooden artwork and traditional elements incorporated throughout the space. Overall, Tentrem Jakarta offers not just a luxurious stay, but a meaningful and culturally rich experience.

Thank you so much for the services. First time I'm visiting in Hotel Tentrem Jakarta, I feel the excellent experience. From I turn down from the car, meet with doorman hotel, bellboy, and receptionist very make me calm and enjoy. The lighting of the hotel make my experience in hotel enhance. The warm mosque make me khusyu' and charge my energy.
In my experience of lunch service is meaningful, especially kak Ratih and her friends (kak Darma Fikri dan kak Risky), they are help me to choose the food and drink, help my tableware after I lunch. I hope Hotel Tentrem always give best experience for any guests.
Thank you so much kak Ratih and her friends.
Audi,
Member of Seminar BASF.

Had a pleasant business stay at Hotel Tentrem Jakarta. The lounge check-in was seamless and very welcoming. I appreciated how calm and organized everything felt.
The à la carte breakfast was excellent, beautifully presented and delicious. The ambience throughout the hotel feels luxurious yet peaceful — perfect after a long workday.
Special thanks to Dilah and Rion for their warm service and genuine friendliness. They made the experience more personal.

I truly enjoyed my leisure stay at Hotel Tentrem Jakarta. The welcome drink was refreshing and the lounge check-in felt exclusive and smooth.
The evening kudapan, especially the steamed selections, were impressive. The overall ambience is elegant, serene, and ideal for a quiet getaway.
My appreciation to Rizky and Gladys for their attentive and thoughtful hospitality.

Had a really nice stay at Hotel Tentrem Jakarta. I heard the main branch in Jogjakarta is bigger, but for someone like me who hasn’t been to Jogja yet, staying here felt like a little sneak peek of that Javanese touch and ambiance.
Check-in was supposed to be at 3 PM, but I arrived around 11 AM. Since I booked a Junior Suite, I had Club Lounge access, and that’s where I met Mr. Rizky Maulana, the Club Lounge Manager. Super friendly and helpful! Luckily, the room was available, so he helped me and my husband check in smoothly. Really appreciated that.
The Club Lounge food was fantastic, the room was clean, and overall the stay was very comfortable. I also tried their signature drink at Tirta Lounge, Pandawa Brana — black tea with Giffard pistachio syrup and tolak angin foam. Sounds unusual, but it tasted uniquely good!
Overall, I had a great time here. Highly recommend this hotel for anyone who wants a short 1–2 day stay to enjoy a sneak peek of Javanese food and ambiance in Jakarta/Tangerang. Hope the Hotel Tentrem team keeps improving and brings even more Javanese experience to the city 😊

Our stay at Hotel Tentrem Jakarta was truly a wonderful experience. The hotel is very comfortable and clean, with a calm and relaxing atmosphere that makes you feel at home.
The staff were exceptional, especially @pinky, who was incredibly kind and attentive. As soon as we arrived, she immediately provided activities for the kids while I was checking in. It really helped keep the children happy and entertained.
The service felt very personal and warm. We will definitely come back again! 💛

Exceptional 5-star experience – we will definitely return!
My wife and I live in Germany, and this is already the second time we stayed at Hotel Tentrem Jakarta. Once again, the overall experience was excellent — truly a 5-star service level in every aspect!
A special thank you goes to our personal executive contact person Pak Rizky, who has always been an amazing support throughout our stay. His professionalism, friendliness, and warm assistance made a big difference for us. No matter what we needed, he always helped us in the most attentive way in the executive lounge. We would also like to thank Ibu Christine (Director) for assigning him to us.
The room service was consistently to our highest satisfaction, and the room was always in perfect condition after the daily cleaning — spotless and very well maintained.
One of our biggest highlights was definitely the breakfast experience. The entire service team is outstanding, and we especially want to mention Pak Noval, who has been helping us since our first stay. He is extremely proactive and thoughtful (even offering tea for a sore throat, etc. ), and he always remembered our requests on the following days — which we really appreciated.
We would also like to sincerely thank the kitchen team: Chef Yanto, Chef Fauriyah, and Chef Dedi, for their excellent cooking and creative ideas that made breakfast truly colorful and enjoyable every day.

Stay here for meeting, room is excellent. Breakfast is one of the best. I enjoyed the jacuzy as well.
Yet with all the luxuries the hotel has, the musholla and jumatan place is at the very minimum, if not the lowest among 5 star hotel in jakarta. Other than that, my stay was lovely.

A very pleasant stay at Hotel Tentrem Jakarta.
All staff members were friendly and extremely helpful, truly making guests feel well taken care of.
The hotel’s ambiance is calm and comfortable, making it ideal for both family stays and corporate business events.
Most of the food offerings were delicious and of high quality, although a few dishes may not suit personal taste.
Overall, this hotel is highly recommended.

Thank you for such a wonderful weekend getaway at Hotel Tentrem. Our stay was truly delightful from the warm hospitality to the impeccable comfort throughout the hotel.
We are especially grateful for the complimentary suite upgrade from Mba Vanessa. It was a thoughtful gesture that made our experience even more memorable and elevated our time in a very meaningful way.
Everything about the stay reflected the high standards and attention to detail that Hotel Tentrem is known for.

I have just checked in at Hotel Tentrem and was truly impressed by the comfortable and relaxing atmosphere of the hotel. I also had breakfast at the Akasa Executive Lounge, where the food was delicious and the ambiance was calm and pleasant.
During the check-in process, I was warmly assisted by Ms. Wanda and Mr. Azka. At breakfast, the service was excellent, especially from Mr. Rizky and Ms. Gladys who were all very friendly and attentive.
Thank you, Hotel Tentrem, for the excellent and memorable service. I would definitely love to come back again!

I attended a 4-day event at this five-star hotel, but I did not stay overnight. Unfortunately, the overall experience did not meet the standards expected from a hotel of this level. Parking was very inconvenient and limited; at times, cars had to be pushed manually. Since I was not a staying guest, parking was not complimentary, resulting in a daily fee of IDR 50, 000 = more than 200k for four consecutive days, which felt unreasonable.
The food quality was also disappointing, as several dishes were overly salty. Additionally, the refillable drinking water service was consistently slow. I frequently attend annual events at other five-star hotels, and issues like these have never occurred. This experience was below expectations and needs improvement to truly reflect five-star service standards.