Review of Beji Ubud Resort 3*

This has to be the worst stay of my life in a resort. Big lack of hygiene in the room allocated, room 301. I was afraid to sleep every night because gecko are walking on the walls. First night 3-4 of them were on the walls. I have ring reception and 3 boys come with spray and tried to send them out and they said “it’s normal, because we are in the forest”! It’ s not normal! It can happen, but you can not say it’s normal to have gecko in your room, what’s the point to pay a hotel room then? There are ants everywere. The housekeeping is non — existential. The state of the shower, makes me feel sick. I could not use the shower so I had to wash myself with a towel, because this is how bad is this complex! The toilet, sink and walls are not clean at all! I have had ants in my bed also. Every night I sleep with long trousers and blouse and socks at 30 degrees because I am afraid that ants and other insects will come on me! I have tried to find another hotel for the next 2 days, but was everything fully booked. This hotel needs urgent a big desinfection and housekeeping! Reception did not help to much. On each thing that I have said the answer was: “ it’ s normal”, “ it’ s not dangerous” and that “ every room it’ s the same and they do not have another room to change it for me because it’s all fully booked”. So, if I want to sleep will al the insects I sleep in the forest or in the street, no need to buy a hotel room and to pay for it. Food on breakfast not good at all. Disgusting! I recommend you to pay with 60-100€ more and choose a 5* hotel, if you want to have a holiday. If you want to not sleep all night, feel sick, be afraid, chase with spray ants and gecko all night come to Beji Ubud. On the other side staff was polite and friendly, but this doesn’ t help me to relax, enjoy the holiday when I come in the room and see how dirty is everything. Even the kettle was dirty and with fly on top of it. Mugs for coffee I think they haven’t seen the water for many years or are older than my grandmother! In this moment I am in the room, tomorrow at 5 I need to go to the airport. It’ s 00:13 and me and my husband we can’ t sleep because we hear a strange sound in the wardrobe. Every night, same sheet! Since 2 nights ago I did not sleep properly. I have asked them if every room it’ s the same why you don’ t write this on your website, were you selling the rooms? The answer: “ because it’ s normal”! Upset? Dissapointed? Stressed? Yes! For the first time in my life can’ t wait to go back home from this holiday, it was horor!