Hotel Seven INN Hotel
Baliyapanda road puri near Light house ,near gurudwara, 752001 Puri, India
Set in Puri, a few steps from Puri Beach, Hotel Seven INN offers accommodation with a terrace, free private parking and a restaurant. This 3-star hotel offers room service and a 24-hour front desk.
Hi, I booked 1 night stay in oyo laxmi resort, puri and paid the amount. Due to ill health, I tried to cancel the booking prior to 24 hours of my booking date, but I got error message while providing OTP. I tried several times to cancel but same error came as a result I could not cancel. Later when I spoke to hotel team, they said no refund would be there. If there is some site issue due to which it's not allowing me to cancel, it's not my fault. It's your technical fault. I am highly unhappy with this and I want my refund as I have tried to cancel 24 hours prior my booking date as per policy. I need my refund or else I would escalate this matter to social media. I have already raised a complaint in consumer forum. I have contacted Goibibo team as well, but they are passing the ball to each other's court. I need refund of the payment as I have tried to cancel 24 hours prior to my booking date. Worst hotel ever… Making fool of users!