Review of Hotel Seelust 3*

Yvette H.

10/09/2017

Respond
4/10
DeutschEnglish
2 stars for: The Sea view, the breakfast.
We were in early October to four there and had two double rooms on the second floor. The rooms were quite worn out. The furniture was rolled together and at least 30 years old, the carpet was frayed, the wallpaper flipped off the wall. In the bathroom the shower was mould in several places, the shower head completely calcification, shaky and cracked. On our arrival the heating in the room was not turned up, so we have frozen at about 9 degrees outside temperature and draughty window first. In the room of my in-laws the thermostat was broken, the heater only went off after the thermostat was removed. The beds at 1, 90m length for my friend (1, 88m) were almost too short and knarzten horrible. The basic cleanliness in the room was OK. Sand traces in the hallway were only removed after 2 days. The staff were very friendly and helpful.
From the service we were more than disappointed. Examples: The everywhere-full-bodied W-Lan was hardly available from the reception in the rooms (goofy, but can pass), but in the lobby was not able to access the Internet. So when we talked to the receptionist, the shrug-off answer was, "you sure have more clue than me. Just keep waiting. "We waited 4 days, it never went!
We stayed with a voucher that was booked about 3 years ago at the hotel, which should be sent again by mail before arrival. On this we were promised e. G. Sparkling wine as well as fruit in the room, once a sauna/bath or 1h sailing as well as 1x coffee and cake. When the former was not in the room, we were told that the voucher was "in the office. " In the evening there were sparkling wine and fruit. Bath/sauna no longer exist. First it was said, "We have to think about what we can offer you. " The next day, it was pampig that we should have stopped sailing. And even if we knew what it all cost. The rooms are already cheapened, and then the champagne, the fruit, the cakes. The boss doesn't barberá to pay us anything else.
Staff we have basically only seen at breakfast times. Most of the day the reception was not occupied, for freshly arriving guests was only the key and a note with directions to the room and the breakfast times on the counter.
The breakfast was very good. There was a lot of choice of spread, fruit and yogurt, the buns were fresh. The staff, who supervised the breakfast, was also constantly in the process of re-establishing. Like a compliment.
In essence, I can fully follow the other reviews here: Sea view great, breakfast good, extremely need to renovate, little service and for that in my view far too expensive (double room 39 euro p. P. In the low season). We're not going back.

Nightly rates from $85

Book Hotel Seelust