Review of Schlosshotel Karlsruhe 4*

Was for a weekend in Karlsruhe and from the Hotel rather disappointed. How the 4 stars is for me still a mystery. The facility has charm due to her age, but is therefore, unfortunately, also in need of renovation. Due to the lack of air conditioning was in the room etrem warm. As I therefore, on the first day of the window, tilted left have to make it a little ertäglicher to be found in the evening when I come back to me the service personnel in a line by the calculation made and easy to close the window : (Breakfast was okay… Largest insolence was, however, the Service at the reception. If you're in the room advertises that there are discounted Tickets for public TRANSPORT, there should be the staff at the reception might also tell. In three days, I have three different statements regarding the ticket belongs to, and only once was I as wanted for the price of 8.80 sold I Thought at least… At departure, I was allowed to perform again with the staff to discuss and explain that your colleagues me the Ticket the days zuvorfür 8, 80 sold and not, as is stated on the invoice 9, 80. For the price I would have it at the vending machines and not in the Hotel need to purchase! What also does not work is the key to your room without query of the Name or other Information to hand out! Or the "Gepäckecke" on the day of departure… "make it easy since with back and get it later, " Because everyone ran and there was no Abgeich. It needed no great training of the staff. All in all I was, therefore, of the Hotel and Service disappointed!