Room # 416: after two nights in the hotel, I found that the room was filled with bedbugs, very voracious.
I reported it to the home. In the evening, they did nothing (full hotel) but gave me a simple fix that I wrap me in it to avoid insect bites…
The next morning, I asked again, the room change. Go to work, I wanted to make the transfer at night. This request was not taken into account, and without my consent and without notifying me, they came into my room, moved my stuff, mixing clean clothing and used clothing…
To apologize, they have offered to pay me the dry cleaners. Big mistake to accept their offer! Some of my clothes came back with indelible stains!
Later, I knew that they were having problems with their laundry. Why take the risk of damaging the clothes of the customers?
Instead of apologizing, the person of hospitality, which ordered the transfer of my stuff without my agreement, decided to stop to say hello! Fine example of professionalism!
I also knew why she had done so. It is the company in charge of the extermination of insects was in the hotel the same day (apparently I wasn't the only one concerned. ) and it would have been more expensive to return another day. That's why they didn't wait my return. Money is Money…
I pass the cuts of Wi — Fi, hot water problems, the unpleasant smell of the carpet which is imbued in the clothing, and the best: the sheets and comforters filled with yellow spots and long hair!
Balance sheet:
The hotel Première Classe Paris Ouest — bridge of Suresnes, Louvre Hotels Group, welcomes you in execrable conditions. Some of the staff you will reserve a cold reception, and laugh at your comments.
I reported it to the home. In the evening, they did nothing (full hotel) but gave me a simple fix that I wrap me in it to avoid insect bites…
The next morning, I asked again, the room change. Go to work, I wanted to make the transfer at night. This request was not taken into account, and without my consent and without notifying me, they came into my room, moved my stuff, mixing clean clothing and used clothing…
To apologize, they have offered to pay me the dry cleaners. Big mistake to accept their offer! Some of my clothes came back with indelible stains!
Later, I knew that they were having problems with their laundry. Why take the risk of damaging the clothes of the customers?
Instead of apologizing, the person of hospitality, which ordered the transfer of my stuff without my agreement, decided to stop to say hello! Fine example of professionalism!
I also knew why she had done so. It is the company in charge of the extermination of insects was in the hotel the same day (apparently I wasn't the only one concerned. ) and it would have been more expensive to return another day. That's why they didn't wait my return. Money is Money…
I pass the cuts of Wi — Fi, hot water problems, the unpleasant smell of the carpet which is imbued in the clothing, and the best: the sheets and comforters filled with yellow spots and long hair!
Balance sheet:
The hotel Première Classe Paris Ouest — bridge of Suresnes, Louvre Hotels Group, welcomes you in execrable conditions. Some of the staff you will reserve a cold reception, and laugh at your comments.