Hotel Unique

Reception staff on arrival was not very friendly. He had his airpods in and didn't really seem at all interested.
Rooms themselves were clean and spacious, the shower had excellent pressure. There was no way of contacting reception unless you go down to speak with someone.
Breakfast had a selection of pastries/bread/rolls and preserves, with some cold cuts. No black tea other than earl grey, lots of herbal.
Don't expect great staff service, however the location was good for a city break and a clean place to stay. There was a lady in reception when we checked out who was lovely and helpful.

Hotel in my opinion does NOT deserve 4 stairs. I would say 2. Some people working in reception are not friendly, cleaning service also could be better — someone took towels but I did not receive new one, no toilet paper. Ventilation system in bathroom extremely noisy, door handle broken. Location of the hotel is perfect — close to the metro and tram station. Breakfasts were good. Generally was okey but for sure there is a lot of things which should be improved.

Me and my partner were in Praga in February and the Hotel trevi was chosen as it has a very nice location and because it is a 4 stars hotel. The hotel is close to the bus and underground stop. The hotel is a 4 stars hotel but does not deserve 4 stars but maximum 2. The room was fine (but not very well clean as exercise in a 4 stars hotel) but the reception service (except the night shift man) was very bad. I asked twice to repair the handle of the sink and the problem was never fixed. Every time I explain to the receptionist the problem it seems that he does not have any desire to help us. Only the evening before our departure and only from the night shift receptionist the staff asked us if er want to change the room. The breakfast was full of packaged products and almost nothing fresh, but the ladies were helpful.
My opinion is that the hotel has a good potential but the staff must be motivated to do better than they do. Up to now I will not suggest to anyone to go to this hotel.

Decent room with a comfortable bed and plenty of hot water/pressure in the shower. Internet access very fast and room cleaned regularly. Staff helpful and friendly and buffet breakfast with a huge amount of choice. Excellent location for public transport and Vinhrady is a brilliant part of Prague to stay in. Lots of places to eat and drink, busy, but now drowning in tourists and with plenty of green spaces and parks to relax in.

Terrible, awful mattress and pillows, everything falling apart. Expired yogurts for breakfast.
Staff is rude and lack of costumer services attitudes. Not manager around to leave complaints, you feel completely unprotected in the hotel. One day, I found strangers inside of my room, they never sent me an email, I was never notified about this, a clear violation of my privacy. I stayed to the end of my vacation in this "hole", because I paid in full the first day and Expecia told me, after my complaints, the hotel won't give me credit or my money back.
Take care yourself, do not go there.