Best Western Plus Larco Hotel

Reviews regarding soundproofing at the hotel are mixed. Some guests have complained about very poor insulation, noting that conversations from neighbors behind the wall, as well as the noise of passing cars and landing aircraft, can be heard. It has also been mentioned that the room doors close very loudly.

The hotel has its own private parking. According to guest reviews, it is small, but during the winter period (for example, in December), there are sufficient spaces for vehicles in the evening.

The staff is described as very friendly, welcoming, and helpful, with many guests highlighting specific employees such as Natalia and the bartender, Daniela. Staff members assist with calling taxis, provide power adapters, and organize breakfast boxes for early departures. However, there has been a reported instance of rude behavior by a manager when clarifying the reasons for an overcharge, as well as an issue with a delay in refunding funds after a cancellation.

Breakfasts are generally rated positively, featuring a wide selection of dishes, freshly squeezed orange juice, and alternative milk options (soy, almond, oat) for vegetarians. Some guests, however, find the selection repetitive or note a decline in the variety of desserts. Dinners have received more criticism due to limited serving times (from 6:30 PM to 8:30 PM), insufficient variety in the buffet, and the fact that only water is included in the price.

The rooms are equipped with air conditioning units that operate quietly and capsule coffee machines with daily capsule refills. USB ports for charging devices are also available. For suite categories, the presence of a kettle is mentioned, but guests have noted the absence of a microwave and a limited amount of furniture (for example, only one chair for three people).

Most guests find the rooms clean, cozy, and modern, noting the high quality of daily housekeeping. However, there are negative reviews, including complaints about mattresses being too soft, small and uncomfortable pillows, and one instance of mold in the mini-fridge. "Worn-out" towels with frayed edges have also been mentioned.

The hotel features a clean outdoor heated pool (up to 26 degrees) with a separate area for children. Guests also have access to a free gym and a sauna, which can be booked for an hour of private use. Some guests note that the pool is quite small and quickly falls into the shade after 4:00 PM.

The hotel has an elevator; however, one guest noted that it only accommodates three people, which often leads to queues.

Guests have noted pleasant gestures from the staff, such as a welcome drink at the bar and a surprise for a child's birthday.