Review of Couran Cove Resort 4*

Visited Couran Cove as a birthday celebration for my partner. The booking process was smooth, although I was not aware of the additional cost of the water taxi. Although the new owners have worked hard to refurbish much of the resort, the rooms are a little tired. For example, the deck overlooking the water needs a good sanding back and re-oiling. The table really needed a table cloth to cover the grubbiness. If I knew beforehand I would have brought along my sander and did the job myself. The staff we very helpful but often run off their feet. To get a coffee was often an object of testing your patience. The food was limited because of a conference being held at the time. Only one restaurant open and the resort does not "really" cater for Gluten Free needs. The pool side cafe is much too noisy to enjoy a quite dinner. Bike hire cost is ridiculous. I could have purchased a bike for the rental cost so bring your own. Riding about was fun though because of the nature trails about. Internet is about 20 years behind todays expectations for access to the internet. It is free almost anywhere, coffee shops, trains, parks these days. Why is this feature an additional cost at this resort. I think it should have been included. After booking in at the reception, I believe our bags should have been delivered to our front door. (After all we are "Ramada") We (and you) will have to drag them a long way to your room via a typical "I have a mind of my own" shopping trolly. All in all, there is a long way to go to be competitive in the resort world but it was a very quite place to veg out. Keep going Ramada, you will get there some day. Graeme.