Review of Gintama-Briz Resort Hotel

Down with the dullness of the weekdays and monotonous life! The slogan "a Romantic weekend" on the website. A terrible horror. Unfortunately, even to Egypt to us as the moon. Start with the fact that I ordered "romantic weekend" on a wedding anniversary, packet service — comfort room with Breakfast, a compliment from the restaurant and a discount at the restaurant. At check in got the first surprise — two twin beds… Went to the administrator and changed the room the receptionist was even a bit surprised by such a brazen request. In General, the service, attention and courtesy at the highest level. Regarding the rooms themselves – very, very cautiously. Furniture sometimes broken, phone in room to contact reception not connected, mobile call also not an option – had to go, sockets ripped out, the AirCon remote was not working. Normal pool is the only positive emotion. The sea water blooms, not bought specially. The restaurant is also mildly not a fountain. Order waited for more than an hour, absolutely no hint of romance (found on the package) has not been, nor candles, nor anything of the sort. Announced fruit platter – a compliment specified in the packet, waited 40 minutes, I thought I'd see — and be pleasantly shocked. Were shocked, but not pleasantly — some grapes, chopped peach, green apricots, Oh yeah, and the cake – though for some reason one slice, but Oh well. This morning once again was "pleasantly" surprised by the service. In purchased package specified Breakfast included, at check in the receptionist even asked to choose what type of Breakfast we preferred, chose, but, unfortunately, the administration of the restaurant, the waiters were not ready to such turn of events. To my remark that we paid for the Breakfast he said nothing and brought the menu, after Breakfast you said that you had Breakfast not what was, so you must pay… the Curtain. In a hurry to work, so time to swear was not. At 8: 15. The administrator and any of the managing staff on the basis of no. Left at the reception's phone number, asked to someone to be contacted — nothing. Got myself 10 attempts at 11.00. Here is such an experience, and such is the opinion in less than 18 hours. Left with the impression that you still need the staff for what came to them. I do not recommend. Ps. Feedback on the website post did not work, apparently such as I not so little…