The Park City Grand Plaza Kensington Hotel

Average rating by guests The Park City Grand Plaza Kensington Hotel: 4.5/5.0
Reviews 32

Set in exclusive Kensington & Chelsea, many of London's famous museums and parks are only away on foot from The Park City Grand Plaza Kensington.

The Park City Grand Plaza Kensington is an elegant, stylish hotel just a 5-minute walk from Earl’s . Earl's exhibition hall and the exclusive shops of Kensington and Knightsbridge are nearby.

Paddington is a 10-minute journey from Earl’s , and there are Tube and rail links to London Gatwick airport.

Rooms feature modern décor, with facilities including a flat-screen TV, free high-speed internet, a Bose radio and CD player and a private bathroom.

Nightly rates from $219 to $1 241.

Book The Park City Grand Plaza Kensington Hotel →

Phone: +44 20 7341 7090

Address: 18-30 Lexham Gardens, Kensington and Chelsea, London, W8 5JE, United Kingdom

Website: http://www.parkcitylondon.co.uk/

Number of rooms: 62

Availability

Online Reservation:

Available Rooms

Room size 18 m²

This room is suitable for up to 2 guests. Fully furnished with a double bed, desk, built-in wardrobe and modern bathroom. Other facilities include hairdryer, coffee/tea maker, in-room safe, plasma TV with Sky and satellite channels, and free Wi-Fi.

Room facilities: Shower, Bath, Safety Deposit Box, TV, Telephone, Air conditioning, Hairdryer, Iron, Bathrobe, Radio, Refrigerator, Desk, Ironing Facilities, Free toiletries, CD Player, Toilet, Bathroom, Heating, Slippers, Satellite Channels, Bath or Shower, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Alarm clock, Electric kettle, Wardrobe/Closet, Towels, Linen, Entire unit located on ground floor, Toilet paper

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Room size 27 m²

This suite is suitable for up to 4 guests. Fully furnished with a double bed and a double sofa bed, built-in wardrobe and modern bathroom. Other facilities include hairdryer, coffee/tea maker, in-room safe, plasma TV with Sky and satellite channels, and free Wi-Fi.

Room facilities: Shower, Bath, Safety Deposit Box, TV, Telephone, Air conditioning, Hairdryer, Iron, Radio, Refrigerator, Desk, Ironing Facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite Channels, Bath or Shower, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Alarm clock, Electric kettle, Wardrobe/Closet, Towels, Linen, Entire unit located on ground floor, Toilet paper

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Room size 21 m²

This room is suitable for up to 3 guests. Fully furnished with a double and single bed or one double bed and 1 single sofa bed, desk, built-in wardrobe and modern bathroom. Other facilities include hairdryer, coffee/tea maker, in-room safe, plasma TV with Sky and satellite channels, and free Wi-Fi.

Room facilities: Shower, Bath, Safety Deposit Box, TV, Telephone, Air conditioning, Hairdryer, Iron, Radio, Refrigerator, Desk, Ironing Facilities, Free toiletries, Toilet, Bathroom, Heating, Satellite Channels, Bath or Shower, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Alarm clock, Electric kettle, Wardrobe/Closet, Towels, Linen, Entire unit located on ground floor, Toilet paper

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Room size 16 m²

This room is suitable for up to 2 guests. Fully furnished with a double bed, desk, built-in wardrobe and modern bathroom. Other facilities include hairdryer, coffee/tea maker, in-room safe, plasma TV with Sky and satellite channels, and free Wi-Fi.

Room facilities: Shower, Safety Deposit Box, TV, Telephone, Air conditioning, Hairdryer, Iron, Radio, Refrigerator, Desk, Ironing Facilities, Free toiletries, CD Player, Toilet, Bathroom, Heating, Satellite Channels, Bath or Shower, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Electric kettle, Wardrobe/Closet, Towels, Linen, Entire unit located on ground floor, Toilet paper

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London
16 August, Thursday
Day +61°F , Tonight +61°F
Partly Cloudy, rain
Wind: southwest, 9 mph

Video of The Park City Grand Plaza Kensington Hotel

The Park City Grand Plaza Kensington Hotel - London Hotels, UK03/05/2017 23:13:50

Reviews of The Park City Grand Plaza Kensington Hotel 4*

Bimo A.

06/12/2018

4/5.0

Good service, clean room, good price.

Christine K.

05/14/2018

5/5.0

Lovely hotel, staff, and part of the city. Really enjoying the design of their updated room.

Sam H.

04/26/2018

4/5.0

My room was very clean, reasonably well equipped, and the free Wi-Fi was fast enough for streaming video, which was definitely a bonus. The staff were all very friendly and helpful (thank you! ). The only slight hitch was that the lifts were broken and my room was on the third floor, but the staff offered to carry my bags up for me which was a nice touch. I was given a free glass of wine in the bar before dinner, and then 20% of my meal in the hotel's Malaysian restaurant. The food in the restaurant was very good, I'd recommend it if your are staying at this hotel.

Mason A.

04/26/2018

5/5.0

Good food, good service, good bar. Drinks choice is very nice. Quite a bit pricey. Good date place. Good rendering of the traditional dishes without losing the authentic touch.

Erik R.

03/24/2018

5/5.0
ItalianoEnglish

This is a great hotel. I found it great the continental breakfast. The rooms are great for the average London and the staff are very helpful

Marc B.

02/04/2018

4/5.0

Great service, nice clean room the only disappointment was breakfast offering.

Jonathan T.

02/01/2018

5/5.0

Enthusiastic and friendly staff coupled with a good location close to Earls Court tube station makes this is an excellent hotel. The free cell phone they provide was unexpected and deeply appreciated. Other hotels should follow suit. I highly recommend it.

Zadry F.

12/09/2017

5/5.0

The Park City Grand Plaza is located in Kensington. Perfect walking distance from museums, Kensington Palace, Harrods, groceries and restaurants. Besides the great location the service is wonderful. Everyone from the front desk, maintenance and restaurant employees were a pleasure to deal with. They do have a Malasian restaurant on site that is not only yummy but well priced. The rooms are very spacious and we were really impressed with the fact that included in our room was a smartphone with unlimited data and calling for us to use throughout our stay. Overall, it was an excellent stay. The Park City Grand Plaza in Kensington is now our official hotel in London.

Jae-tremae M.

11/24/2017

5/5.0

A lovely hidden gem of a hotel. The room we had was quite large which was a bonus considering we had a travel cot which was provided by them which can make the room feel a lot smaller. The restaurant located in the hotel is reasonably priced (especially for central London) and the food was delicious. It’s located pretty equidistant between Gloucester Road and Earl’s Court tube stations although you may find the latter easier if you need step free access. Would highly recommend staying here if in London.

Caroline M S.

11/22/2017

5/5.0

Booked online for a night in the city. As soon as we arrived felt like home. Reception staff were fantastic. We were shown to our room. We stayed in one of the refurbished rooms. Spacious with wet room. Comfortable beds and plenty of room. Will stay here again.

Jami W.

10/03/2017

5/5.0

Loving it so far. Nice size room with a fridge. Hotel gives you a cellphone/handy with local coverage to help with you stay. Very clean. Will definitely return.

Leo W.

10/02/2017

5/5.0

Awesome staff. They let us check in 3 hours early! Room is spacious and super clean. Fridge. Safe. Etc. Great hotel and convenient to subway ststions!

Clive G.

09/24/2017

4/5.0

Awesome hotel in a very convenient part of London. The only drawback was the lack of air conditioning. The rooms were pretty hot until the nighttime and required the windows to left open all night. This was in September.

Jason G.

09/08/2017

3/5.0

Clean, bed was fine, and the in room "handy" cellphone was great to navigate the city. The check in desk staff were quite unfriendly and dull. There was at least 3 different people I interacted with at the check in desk and they all seemed this way. Decent place to stay but nothing exceptional.

Nate M

06/19/2017

5/5.0

Stayed in early May, 2017. Our hotel room was very clean, had a decent amount of room, and an okay view of the street. We have no complaints about the cleanliness of the room at all. The washroom was a great size. It was all very nice. I don't exactly remember the room number anymore, but my family and I stayed on the first floor. The location is fair at best, with either Earl's Court Underground station, or Gloucester Road Underground station a few blocks away. It's around a 10-15 minute walk to Gloucester Road, and maybe a few minutes less to Earl's Court. It's a little more convenient taking the underground at Gloucester Road as it has access to the circle line, and definitely requires less transfers to get around London. There is a Sainsbury's grocery store a few blocks down, on the way to Gloucester Road. There are also multiple restaurants around the hotel, with recognizable chain restaurants and stores around both Gloucester Road and Earl's Court. The hotel also provided a cellphone with unlimited data and calling for guests to use all around London. I found that to be very convenient. Overall, the hotel was great. We were treated kindly at the front desk, hotel room was excellent and clean, the location was decent, and the cellphone with unlimited service was a great perk. I would definitely recommend this hotel to anyone.

Justin B.

06/11/2016

1/5.0

Worst Hotel ever! Do not stay here, the staff is absolutely disrespectful, the rooms have bugs, as soon as I got into my room I smelled a horrible Odor and the beds were hard as a rock. To top it all of the I was promised sufficient internet access but I was disappointed by a horrible Wi-Fi connection. I wouldn't recommend this hotel to anyone! Do not stay here!

Ankit S.

05/30/2016

5/5.0

Great hotel in good location. Away from touristy areas.

Will F.

04/13/2016

4/5.0

Great location, good comfortable rooms with good facilities, however temperature is too warm throughout the whole hotel (common areas) and rooms.

Khairul S.

04/01/2016

1/5.0

We came all the way to taste the so called Malaysian Selesa Restaurant as it was advertised on their website and at the Malaysian High Commission that they had a £9. 99 three-course meal. On our arrival parking was very limited at £4. 60/hr which only accepted coins. The restaurant did not have a the three course meal but had a two-course one instead for £9. 90. Such deceptively false advertising! As we'd already paid for parking we decided to give it a go and ordered some fried chicken starters and Penang Asam Laksa. We received 3 pieces of small chicken wings (burnt and over fried) in about 10mins of ordering and the Asam Laksa came in 20mins of order. To our surprise the Laksa did not come with laksa noodles but standard egg noodles. They used lemon instead of lime and there wasn't even a hint of mint. As we were already hungry we ate it anyway but reported the displeasure again of false advertising of their menu. It's like ordering Paneer but instead being served Halloumi and try to blag through it. This lack of attention to detail won't go down well with customers. What's even more frustrating is they even had the cheek to insist we pay a compulsory 12. 5% service charge despite the poor service and wrong menu. We wouldn't be coming here again and wouldn't recommend the restaurant for sure!

Luke W.

03/03/2016

5/5.0

Great staff, big clean rooms within a short walk of the tube. Great for an overnight work stay where a decent nights sleep is needed.

Philip B.

02/29/2016

5/5.0

Decent malay food at Selesa restaurant. Good value and very accommodating wait staff.

Daniel W.

11/24/2015

5/5.0

Great location in a quiet area. Staff are very helpful. The room was nicely furnished, comfortable bed, good quality complimentary toiletries and a nice atmosphere in general. Didn't sample any food, I'm sure it's very good though.

Miguel G.

11/17/2015

4/5.0

Good location close to the underground. Room was spacious and clean. Free Wi-Fi was a bit spotty and slow at times.

Karen W.

10/08/2015

3/5.0

Inside is lovely, but kind of run down looking on the outside. Inconvenient location in our opinion. We prefer trains and buses to the underground so we can see things. I was kind of scared walking around, tell you the truth; but, I am originally from Chicago so being outside at night always scares me. The lady at the desk tried to be helpful when I asked for a different room, but she could not accommodate us. You see this room had six stairs going up to the bathroom! With my husband's back and hip problems I was up all night the first night scared to death he would fall! Would have been nice if we'd been given another room. No really appealing restaurants in the area at all. Walked the three miles or so to Hyde Park and the area got progressively better (obviously)

Facilities

  • Safety deposit box
  • Family rooms
  • 24-hour front desk
  • Lift
  • Restaurant
  • Non-smoking throughout
  • Non-smoking rooms
  • Carpeted
  • Luggage storage
  • Air conditioning
  • Non-smoking throughout
  • Laundry
  • Airport shuttle (surcharge)
  • Meeting/banquet facilities
  • Bar
  • Shuttle service
  • Dry cleaning
  • Shared lounge/TV area
  • Terrace
  • Ironing service
  • Concierge service
  • Newspapers
  • Daily maid service
  • Facilities for disabled guests
  • Designated smoking area
  • Airport shuttle
  • Fax/photocopying
  • Business centre
  • Room service
  • Wake-up service
  • Wine/champagne
  • Emergency cord in bathroom
  • Bottle of water
  • Fruits
  • Iron
  • On-site coffee house
  • Ironing Facilities
  • Garden
  • Toilet with grab rails
  • Heating
  • Wheelchair accessible
  • Outdoor furniture
  • Laptop safe
  • Entire unit located on ground floor

Internet

  • Wired internet is available in the hotel rooms and is free of charge
  • WiFi is available in all areas and is free of charge

Room Amenities

  • Wardrobe/Closet
  • Radio
  • Flat-screen TV
  • Alarm clock
  • Refrigerator
  • Electric kettle
  • Desk
  • Free toiletries
  • Towels
  • Hairdryer
  • Bath
  • Toilet
  • Bathroom
  • Tickets to attractions or shows
  • Toilet paper
  • Linen
  • Bath or Shower
  • Private bathroom
  • Shower
  • Satellite Channels
  • Telephone
  • TV

Activities

  • Karaoke
  • Fitness
  • Fitness centre

Parking

  • No parking available
  • Street parking

Languages Spoken

  • Russian
  • Romanian
  • Italian
  • Hungarian
  • French
  • Spanish
  • English
  • Chinese
  • Urdu
  • Malay
  • Hindi
  • Filipino
  • Polish
  • Japanese

Policies of The Park City Grand Plaza Kensington Hotel

  • Check-In:

    From 14:30 hours

  • Check-Out:

    Until 11:00 hours

  • Accepted Credit Card Payments:

    American Express, Visa, MasterCard, Maestro

  • Please note, renovation works are being conducted at the property. They will be completed by Saturday, 1st of September 2018. It is not affecting any of the facilities.

    A security deposit of £ 100 is required on arrival for incidentals or damages. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.

    Upon arrival, the credit card holder must be present and provide the credit card used to make the booking. Alternatively, if the payment is being made by a third party you will be required to fill in a third party authorization form and provide a copy of the card being used authorizing the hotel to charge the card provided. Please contact the hotel immediately to obtain the card authorization form.

    All children are welcome.
    All children under 2 years stay free of charge for children's cots/cribs.

    All children under 4 years stay free of charge when using existing beds.

    The maximum number of extra beds/children's cots permitted in a room is 1.

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