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Sapphire Hotel London Hotel
Hammersmith and Shepherd's Bush underground stations, shops, restaurants and bars are all within a 5-minute walk of Sapphire Hotel London. Harrods, Harvey Nichols, Big Ben, Parliament Square and the museum district of South Kensington are all reachable within 15 minutes via tube.
The O2 Shepherds Bush Empire music venue is just 300 metres from this modern hotel. Private Italian marble bathrooms feature in each soundproofed room. Europe’s largest shopping centre, Westfield, is 10 minutes’ walk away. The Sapphire has a 24-hour front desk and an on-site tour desk.
Continental breakfasts are served in the sister hotel's dining area a minute's walk down the street. Free Wi-Fi can be accessed throughout the hotel.
A flat-screen TV with DVD player, a fridge and tea and coffee making facilities are provided in each highly furnished, neutrally decorated room. The bathrooms include a hairdryer and a selection of toiletries.
Nightly rates
from
Address: 35 Shepherds Bush Road, Hammersmith and Fulham, London, W6 7LU, United Kingdom
Number of rooms: 35
Day +54°F , Tonight +41°F
Wind: west, 7 mph
Reviews of Sapphire Hotel London 3*
Absolutely disgusting booked my family in for two nights arriving today. Got there and was told they couldn't accommodate two rooms in the sapphire so one room would be in a different hotel two doors down. We thought fine ok it's close but to our disgust they arrived to an absolute hell hole and I have pics to prove it (not letting me post but Happy to share) have already shared on trip adviser (pics included there) they checked back out after being shown other rooms and none up to standards so had to pay not only a new hotel but transport to it. And the man unsure his job role has refunded one night instead of two. Will be taking this further.
Worst hotel in London. Do not book!
I have had a really bad experience with this hotel. As this year has not gone to plan with many of us. Most hotels have gone over and above to accommodate their potential guest that might stay there in the future. But NOT this hotel.
Having called them on a number of occasions to sort out the 2 bookings I have.
First they wouldn’t give me a refund and when I have tried to get in contact with the manager they are never in. I have emailed them on countless occasions with no response.
When I did call one time. A horrid employee called Martain (now night manager) had a shouting match with my legal advisor and then called me to shout at me.
He called me again and then proceeded to not give my complaints to the day manager about him then called me a big mouth and hung up.
Shame on this hotel for employing someone like this and for giving the hotel industry a bad name.
Facilities
- Private check-in/check-out
- Invoice provided
- Family room
- Shuttle service
- Luggage storage
- Express check-in/check-out
- Daily housekeeping
- Heating
- Non-smoking throughout
- Concierge services
- Tour assistance
- Fax/photocopying
- Non-smoking rooms
- 24-hour front desk
- Currency exchange
Internet
- WiFi is available in all areas and is free of charge
Room Amenities
- Common kitchen
Food & Drink
- Coffee/tea for guests
- Breakfast
- Common kitchen
- Restaurant
- Kettle
- Tea/Coffee maker
Activities
- Walking tours
Languages Spoken
- English
- Spanish
- French
- Romanian
- Urdu
Policies of Sapphire Hotel London
Check-In:
From 15:00 to 00:00
Check-Out:
From 00:00 to 11:00
Accepted Credit Card Payments:
Maestro, Mastercard, Visa, UnionPay Credit Card, Solo, Discover, JCB, Diners Club, American Express
The minimum age for check-in is 18
Sapphire Hotel London on map
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Nearby Attractions
Goldhawk Road0.36 km.
O₂ Shepherd's Bush Empire0.36 km.
Shepherd's Bush (Central line)0.46 km.
Shepherds Bush0.54 km.
KidZania London0.84 km.
Kensington0.87 km.
Kensington (Olympia)0.89 km.
Hammersmith0.92 km.
Bush Hall0.93 km.
Olympia Exhibition Centre0.97 km.
Wood Lane0.98 km.
Worst hotel in London. Do not book! This hotel should have 1 star max! One of the worst hotels I've ever experienced🤮