Review of Safestay London Elephant & Castle 3*

I know other people have had good experiences here, however, mine was anything but. First and foremost, if you want privacy in your own room (which also includes a safety factor), do NOT stay here. The first night my tour group was here, one of the staff members just used his key card to open our door… we were in there, and this was while I was showering. Although my roommate tried to close the door and said we didn't need anything (multiple times), he pushed the door open so he could see into our room. Later that night after we got back, our lights were on (and we were absolutely positive we turned them off). I went to reception and asked for a "Do Not Disturb" sign, which we promptly put on our door. The next night when we returned, our sign was in the middle of our floor. Trash had not been taken out, nothing had been touched (cleaning wise). So why was someone in our room? The next night, we returned again to our sign on handle inside the door. Again, nothing was cleaned, trash wasn't taken out, toilet paper wasn't replaced. Still not sure why someone took time to go in the room. Aside from the privacy factor, our floor was extremely dirty. After showering and walking around a few minutes, our feet were covered in dirt/animal hair… and we did not have an animal in our room. If you're cool with staff disregarding your privacy/request to not bother you/your belongings/the room you paid for, as well as a bit of filth, congratulations! This is the place for you. Otherwise, stay elsewhere.