Review of Abercorn House 1*

Rocio B.

09/29/2015

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1/10
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Good morning. I made a reservation for a private room with bath, about three weeks ago approximately, for the days 24 and 25 of September. In the beginning, the reserve was comfirmada and without any problem. When we arrived on Thursday my daughter and I to the hostel we found that we was canceled the day 21, two days before my arrival, according to them due to problems with my card. By personal issues I was not able to check my mail so I didn't see the email they sent me that day. Not I said the problerma that it had only that I had cancelled the reservation and I stayed in the santa street. As if it were a special favor, I left to spend the night in another private room but with shared bathroom and telling me that they were going to do the impossible by realojarme the next morning. With everything and that preferred to stay, although it was not what I had booked for a weekend in London it is difficult to find site unless you go to the outskirts. The next morning I laid, that if with a lot of "consideration" telling me that there had 15 hotels and I look for the life. With us there was another Spanish couple with the same problem. The only thing that I think and that is true, it is that interested them more rent my room to someone who was going to be more nights for us and did not hesitate to leave us on the street. The night that we went there to pay with the same card with which I made the booking. Then there is no problem. Behind those words of "consideration" there is a hidden behavior of a shortcut SINVERGÚENZAS LACK OF HONESTY AND RESPECT toward others. The leave alone I said bye, and gave Them the keys, and what was my surprise when I was surprised by the receptionist laughing of my anger. This is the kind of local crowd to which you are going to leave your money if you alojais there. They themselves were scored with his position. I disagree strongly that anyone staying there. Id to another establishment where they treat you with respect. I found another hotel near Victoria Station where you pay with the same card and had no problem.! DO NOT GIVE YOUR MONEY TO THAT SHORTCUT IS SINVERGÚENZAS UNSCRUPULOUS!

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