Queen Hilton Guest Room
Room booked 2 times today.
These air-conditioned rooms feature an en suite bathroom, a TV and tea/coffee making facilities.
Wired internet is available in public areas and charges are applicable.
Beds: 1 double bed (131-150 cm wide).
Room Facilities: Toilet, Heating, Wardrobe or closet, Ironing facilities, Laptop safe, Bath or shower, Pay-per-view channels, Minibar, Cable channels, Wake up service/Alarm clock, Towels, Air conditioning, Shower, Single-room air conditioning for guest accommodation, Free toiletries, Carpeted, Linen, Tea/Coffee maker, Toilet paper, Satellite channels, Clothes rack, Socket near the bed, Hairdryer, Private bathroom, Safety deposit box, Upper floors accessible by elevator, Telephone, Wake-up service, Flat-screen TV, Towels/sheets (extra fee), Radio, View, Desk, Electric kettle, Alarm clock, TV, Iron, Hand sanitiser.
Stayed overnight at the Waldorf. Sadly there were some negative points! Reception was not overly friendly and breakfast was a complete farce! The ambiance was awful. Staff running, yes literally running all over the place. Yes, it was busy, but not at all as expected for a four star hotel! Breakfast was less than mediocre, luke warm and no eggs. Tried to find a member of staff for assistance but not one person helped! I feel the staff and management need to go to the Grand in Brighton and see how well other places do breakfast and service. Having said all of the above, room was lovely, comfortable and very clean. Concierge were really helpful. I would not stay here again.