The Whitechapel

Hotel

Really nice hotel lovely and clean rooms are modern, breakfast was really nice, if you are considering booking the only down side was the area as a female staying with my daughter didn't feel very safe in the evening but that is the only negative.

Awesome staff and very clean rooms.

10/10! Lovely, clean and modern rooms. Absolutely gorgeous. Friendly check in staff.

Hotel is very nice but having to hand over my credit card details at check is not great. I am unsure if this info will be deleted after my stay. Single room I had was small but very nice. The main down point on the room was the mini bar / fridge was very noisy. Which was near the bed. Woke me a few times in the night.

Very quiet and nice beds. Room very nice and clean only stayed for one night.

Had a really good 2 night stay here. Room was clean and modern with a comfortable bed. The shower room was good but the wash basin was in the room not in the bathroom. There is a mini bar in the room and plenty of wardrobe space but no draws. The staff were helpful and polite. The breakfast menu was limited offering cooked breakfasts with no continental option. Also they don't have any pork on the menu so don't expect bacon with the eggs. The food was hot and well presented though, and tasted good too. We would definitely use the hotel again. It is in a handy spot and not too expensive. Thanks!

Reception staffs are very helpful and cordial. Rooms are good sized. Bathroom is too small to move and take shower.

Very good value for money Very nice.

Staff are disgustingly rude, they need training. I expected quality service not to be ignored, spoken over, spoken down to, shouted at and belittled.

The room was tiny but very nice. Didn't like the staff at all. They were very unfriendly. The location is okay, nothing to be afraid of. Just 10 min. Away from the centre of London.

Small modern hotel. Nice showers, bed comfortable. Good place for a business trip. Haven't eaten there but lots of people dinning.

Neighbour is not that great but room is very nice and a restaurant is in ground floor.

The hotel was not good. I stayed at what they call an Executive King. But that is a serious overstatement. The bed was standard double not king. There is no basin in the toilet. After finishing your business you have to walk to the other side of the room for a wash. The staff weren't exactly courteous. They were almost like statues. The worst of all is the area. One of the worst. I should have done my research and asked my company to book me a stay in a nicer location.

Gorgeous boutique hotel in heart of Whitechapel — clean comfortable rooms, friendly staff and close to the tube.

Lovely, lovely, clean and tidy little hotel, really handy for a night out in East London. Well priced, terrific in-house grill where they really look after you, friendly and professional staff, everything you need. If I'm being really harsh I think the single room would possibly be too small for some people, but for me it did the job brilliantly. Best tick in the box you can give a hotel is to say you'd stay again, and I definitely would. If I ever get another "night out in East London" again…

Hotel is nice and clean. Staff are attentive to your needs. Alcohol free hotel including the resturant and close area. Rooms — they have used wide angle lenses. Rooms are on the smaller side. Mini bar light and noise is annoying. Wi-Fi — recently upgraded. I reported a problem and 48 hours later it was fixed. Once fixed it still had issues with latency and time out but was just about usable. Area is not nice at all. Beggars, theifs around the corner trying to get you to stop so they can ask you questions. Honest answer — I would not stay here again due to the area.

Modern, boutique hotel, but room layout was a little inconvenient. *Kettle & fridge were in a dark little nook, which I had to clamber over the bed to get to (or limbo under the TV). *Sink was right next the bed, and no desk space, could've been better laid out. *Had to contort myself around the toilet to be able to open and close the bathroom door (which was necessary, to get out of the shower). *Room was like an oven! I switched off the radiator, and towel radiator, then turned the air-con down low, but it still pumped out warm air. I ended up having to switch off the air-con too, and leave the windows open (in January), just to bring the temperature down to 'sauna level'. A howling storm woke me in the middle of the night, so had to shut the windows. By 6:30am I was done Medium-Well, with no heat source on in the room! I think the room must've been above the local crematorium, or something.

Close to the city centre by bus, good standards and nice cozy rooms.

Modern, boutique hotel, but room layout was a little inconvenient. — Kettle & fridge were in a dark little nook, which I had to clamber over the bed to get to (or limbo under the TV). — Sink was right next the bed, and no desk space, could've been better laid out. — Had to contort myself around the toilet to be able to open and close the bathroom door (which was necessary, to get out of the shower). — Room was like an oven! I switched off the radiator, and towel radiator, then turned the air-con down low, but it still pumped out warm air. I ended up having to switch off the air-con too, and leave the windows open (in January), just to bring the temperature down to 'sauna level'. A howling storm woke me in the middle of the night, so had to shut the windows. By 6:30am I was done Medium-Well, with no heat source on in the room! I think the room must've been above the local crematorium, or something.

Comfortable and fairy priced when staying in London. A very contemporary boutique hotel. Easy to find. Costa opposite is a bonus. No carpet in the rooms so slippers/socks might be a good idea do bring. Toiletries (shampoo/shower gel) provided.

None: breakfast not available. Noisy room. The staff were very friendly and helpful.

It's a nice friendly hotel in the middle of Whitechapel, the room was very clean/good with all the facilities you would expect … and then some, comfy bed well stocked mini bar and good food in the Sahara Grill, not expensive!
Does not serve alcohol (no licence) but I would definitely stay there again.

Highly recommend. Room was everything you needed and very clean. Great location in fact I've booked it again for next week.

General lack of skill and knowledge among the staff, with few exceptions. Had booked with breakfast included, at 7 the morning I ask where I can get it and I'm told that breakfast opens at 7:30, so I get back to my room and wait. At 7:30 I'm back at the reception desk. In the meanwhile a different person is holding the desk and she tells me that breakfast is not available today because of renovations (yesterday the restaurant was working normally though). I mention I was told to wait half an hour before. No excuses for the meaningless wait, nor for having sold me something they could not deliver, nothing, the receptionist just repeats : today there's no breakfast. Also, the mini-bar sits 40cm away from the bed-head in the "single premium room" and it's noisy, in a very inconstant way, so your ear does not get used to it. Rooms are well appointed.

Nicely furnished large bedroom. Really quiet hotel. Breakfast could. Do with some more work. Friendly staff.

Lovely hotel. I really liked it. But the staff were quite unfriendly, particularly the restaurant staff who were generally surly. They need training in customer service relations.

Got a single room, smaller than I thought, but for the price I can't complain. Room is tidy and clean, bed is comfy. Would recommend.

It is comfortable, but the rooms are small and the bathroom does not have videt, he was dirty and listen to everything. The good thing is that you have a good location and the staff is very nice and help you wherever you are and speak many languages!

Reasonable room, reasonable rates.

Everything you need to rest in your visit to London at a very good price. Clean and comfortable rooms with sufficient space. Highly recommended.

The hotel is really good for a Budget hotel. The rooms are cozy and ultra clean! the breakfast is complete, even if little tables. The house lacks nothing and the space is well arranged. Only downside… The neighborhood… It sucks… The same hotel in a different neighborhood would be great!

Very good value, the rooms are clean and comfortable but as it's a budget hotel there's only soap and towels provided. The staff are very helpful and pleasant and the hotel is not far from all the tourist attractions. The breakfast was good, although not a hot breakfast, there was plenty of choice. My booking was not flexible but when circumstances beyond my control meant I had to change the date (and could prove it) the hotel kindly allowed me to move my booking with only a small surcharge. I think that's good service.

Modern hotel, good rooms, great shower! Stayed here on a business trip as it was easy to get to Barbican and relatively cheap. Whitechapel is an upcoming area and easy to get to all parts of central London. Hotel does not feel cheap, it's well-branded and rooms feel modern although my single room was a tad on the small side. Being on business, it didnt bother me (mostly as I'm not paying for the room! ) but a tourist staying for a few days may feel a little claustrophobic. My room (1.8) was pretty noisy over night (from noise in the corridor) and as such, didn't get a great night sleep. Didn't use the restaurant mainly becuase it didn't serve beer or wine but there was a decent pub a few minutes walk There's a Costa over the road for your early morning caffine hit. All-in-all, I would recommend although it's 4 star rating is pushing it a bit!

Good location, very friendly staff and very clean rooms. Excellent quality / price ratio. The area is full of restaurants and cafes where to have breakfast. The rooms are in line with the other ibis budget. Not very spacious but adequate, the only thing do not forget the hair dryer at home. Here is missing.

We had the apartment down the street, which was a little confusing but we found it eventually. The place was nice, clean and comfortable. We never ate at the hotel so we can't comment on that. Location was fine, not too far from Whitechapel tube station.

The location and hotel were great. We had everything we needed in the room and everything was perfect for our Stay.

The Whitechapel Hotel London is exactly in the Whitechapel neighbourhood. Easily accessible by the London busses and only 1 minute walk from the bus stop. The hotel itself has a marvellous restaurant and the rooms are designed very lovely! I can only recommend the hotel, which I booked through the nicely designed website for the best price.

This is not a four stars hotel. The breakfast is orrible, the room Is very small and the bathroom sucks.

It's an OKish place. A bit expensive, but normal for London I guess.

Convenient and quiet. Comfortable bed. Bit too warm.

Stayed in the Penthouse last month, was amazing and had an amazing view of the canary wharf. The staff are very helpful. The food, Sahara Grill was delicious. Thank you for making my weekend superb.

Great place. Small but clean and modern.

Avoid this mercenary hotel. Zero customer service, rude and aggressive staff.