Kensington - Lexham GardensApartment
9 Lexham Gardens, Kensington and Chelsea, London, W8 5JJ, United Kingdom
Kensington - Lexham Gardens by Viridian Apartments features accommodation within 4 km of the centre of London, with free Wi-Fi, and a kitchen with a dishwasher, an oven and a microwave.
Worst stay of life. Paid for 4 star pricing & service below 2 star. Not sure how are they running this business with regulation. — Checkin address is different than what is on reservation. You need to call them to figure it out, they don’t tell up front. — No AC or fan. First week of July was hot. You need to keep window open night. Be ready to hear noise throughout the night. — Dirty sofa cushion, uneven floor (tiles are not aligned) & missing basic things in kitchen like dishwasher detergent. — Extremely poor reception /Customer service response. Personally approached them continuously three days in series to provide shower gel / shampoo/ extra sheet (I paid extra for this). They didn’t care to fix. Need to send email + call manager to get it on 4th day of total 5 days stay. — No instructions for checkout. No one to talk in English before 10am or after 6pm Only good thing is location (near to earl’s court, super store and restaurants etc).