Review of The Capital Hotel, Apartments & Townhouse 5*

Isabella L. F.

10/04/2017

Respond
1/10
Worst experience to date at a restaurant. We are from America and only holiday to London once a year. We've had many delicious meals in London but sadly this wasn't one of them.
To start, the ambiance doesn't exist. It's so quiet you can hear everyone's conversations.
We ordered the three course and got lamb and scotch egg for apps, fish for mains, and some type of mousse for dessert along with a tart.
Scotch egg and lamb were so salty we couldn't get enough water but we tried to remain positive about the rest of the meal. Mains came out and I cut into my fish and it was noticeably raw in the middle (gooey, cold, stringy) so I called the waiter over and he took it back promising the plate back in 5 mins.
10 mins later my food comes back and I cut into it and it's raw again. I call back the gentleman (different person than the waiter) and say it is raw still, so he tells me that it isn't raw, that it was cooked "longer" than it should've been and that I was wrong. So that was upsetting. I told him that it was definitely raw but whatever he thought. So I picked at my fish and what wasn't raw on the plate I tried and it was extremely salty and so was my husbands plate. The same rude guy comes to take my plate and sighs before saying "can I get you something else" very half-heartedly. So of course I am done and said no.
Had desserts to get somewhat of our money's worth of the meal and leave.
terrible. And expensive. Sorry to have eaten here. Should've stopped at one of the pubs on the way.
Date: October 3rd, 2017